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Despite booking over 3 months in advance little or no effort was made to locate our group of 20+ in close proximity. (unlike Big4 Boulder last year).
Our chalet was compact but clean and bed was comfy. Very sparsely equipped. The table on the verandah...More
Response from Deb H, Manager at Sunset Beach Holiday ParkResponded 2 days ago
Thank you for you review with regards to your recent stay.
As you required different types of accommodation in groups and couples we were unable to situate you next to each other, we did our best to accommodate your requests.
All assistance was given at...More
Very disappointing park. Being a gold member of Big 4 I expect reasonable grounds. So much of the park is dirt with very little grass. At $43 a night I was underwhelmed.
The entry and exit are through the same gate and each time we...More
Thank Helen T
Response from Deb H, Manager at Sunset Beach Holiday ParkResponded 4 days ago
We are disappointed you did not enjoy your stay. All comments will be investigated.
Thank you for your review.
We stayed two nights in a "Motel" room and were pleasantly surprised with the modern fit out. The room and ensuite were beautifully clean and the Queen bed was very comfortable. Perfect for our short stay. Thanks
Thank Ted F
Response from Deb H, Manager at Sunset Beach Holiday ParkResponded 3 weeks ago
Thank you for your response. It is always pleasing to hear our guests enjoyed their stay.
We hope to see you again in the future.
We stayed for a few days recently and were quite disappointed. The photos displayed when we booked online showed a lovely maintained and clean cabin, similar to other Big 4 Discovery Parks we have stayed in. What we received was nothing like the photos. Our...More
Thank Emilie C
Response from Deb H, Manager at Sunset Beach Holiday ParkResponded 4 weeks ago
We are disappointed you did not enjoy your stay.
We take all complaints seriously and all of the mentioned points will be investigated.
Thank you for your review.
We stopped off here for one night on the way elsewhere. To our kids delight there was a jumpy pillow. Unfortunately it was over run by local teenagers who had no respect for young kids. Eventually a staff member shoo'd them away. Apart from this...More
Thank Mark W
Management response:Responded 3 October 2017
Thank you for your review, we do hope that you will consider staying with us again.
Deb & Park Staff
US$71 - US$82 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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I can't remember the specifics but generally a powered site is for 2 people (and childfren) and in some cases you maybe charged for an extra adult. You would need to check on the individual caravan park policy