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Distinction Whangarei Hotel & Conference Centre

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200 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Auckland Region, New Zealand
Level Contributor
19 reviews
15 hotel reviews
Reviewed 1 week ago via mobile

We arrived after 9pm & cold called the Hotel hoping to get a cheaper room rate than that on the various booking sites. We were not offered that. Not until I checked on line did I realise we were charged the same price. Disappointing. We had worked hard all day - wanted room service & a nice shower. The shower... More 

Helpful?
Thank Ngatiwhatua
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

Thank you for your comments and disappointing that the shower did nor drain away as fast as it should have and I apologise for this. The various booking sites do have our lowest rates for the day and what would be quoted for all guests on the night. I am glad we were able to accommodate you as we have... More 

Sydney, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

My letter to the Manager below. To Management Stay November 2016 I just wanted to let you know that I will never stay at your hotel again. Why hygiene was disgusting. When I arrived the refrigerator has not been cleaned out from the previous guest so I had to do it myself. There was old Milk in fridge and the... More 

Helpful?
Thank Bob M
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

Thank you for the feedback. I will try and identify the room you stayed in and housekeeping staff that serviced the room for your arrival. I have had no comments passed onto me from our front office staff regarding this so it is difficult to ascertain rooms and date of stay when someone goes on-line and posts comments. The occurrence... More 

Travellers are raving about these Whangarei hotels

Auckland
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 weeks ago

We went back to Whangarei, and of course after our first visit we decided to go back to the Distinction. It is very handy to everything that there is to do in Whangarei. we were part of a large group of motorcycle riders who all stayed at the Distinction. As a group and again as before as couples and individuals... More 

Helpful?
Thank Mark C
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

Your positive feedback is very much appreciated. Yes Whangarei is an excellent place to stay for motoring groups with some great rides and "loops" able to be done on the day, from the Hotel. Especially good is the trip up through Helena bay to Russell and back down highway 1 or the round trip through Dargaville and up through the... More 

Kaitaia, New Zealand
1 review
Reviewed 4 weeks ago

No need to go to town as the indoor pool,spa and gym are all excellent.As are the restaurant and bar.Hotel staff friendly and helpful and rooms clean and well equipped.We were there for an All Black game and wouldn't have known if I hadn't wandered to the bar!.

Helpful?
Thank nicholasdriscoll
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

Hope your weekend was made all the more enjoyable with a good All Blacks game. Thank you for the feedback and hope to see you again in Whangarei and look forward to accommodating you. Kind regards Murray Cook More 

Level Contributor
6 reviews
Reviewed 28 October 2016

Booked a superior room and great to wake up in the morning to views across the marina. Room was large modern and comfortable. Staff in reception and the restaurant were great and very friendly. Food was good and it was just a short walk around the marina to the cafes for a coffee and dessert, after a really nice meal... More 

Helpful?
Thank CheekyKat83
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

Thank you for your review and great that you were able to take advantage of the Hotel location and a superior room. Hope you enjoyed your time in Whangarei and look forward to accommodating you again when visiting. Kind regards Murray Cook More 

Whangarei, New Zealand
Level Contributor
223 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 27 October 2016

Went to dinner with my other half. Steak was fine but overcooked, veges were tired but ok. BUT the 'crumbed southern fried buttermilk chicken' burger was horrendous! The coleslaw was limp (another guest returned hers to the kitchen) the pineapple had a slightly fizzy taste, the chicken was slices of tandori chicken with the sauce wiped fried till it was... More 

Helpful?
Thank Angus L
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

I apologise that your meal was so substandard and will take it up with the chef on duty on the night. Thank you for the feedback and the new menu coming in next week will address problems you encountered. Kind regards Murray Cook More 

Auckland, New Zealand
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016 via mobile

This used to be the Kingsgate - where I be grudgingly stayed on business trips as it fell into the preferred hotel category. When I saw it change hands and become Distinction, I thought " finally" the place will get a facelift, room refurb and fingers crossed , some better gym equipment! ( the gym is a shoe box -... More 

Helpful?
Thank 18trinitys
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

Thank you for taking time to make comment. Apart from the physical aspect which you have commented on I hope you found the service and staff friendly and helpful. In time, with three new hotels to the group, Distinction will make improvements and refurbishments to the Whangarei hotel. Your comments regarding the food is disappointing as we have had good... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 22 October 2016 via mobile

Love it here...we tried other places around whangarei and found ourselves returning here every time. Beautiful place...lovely setting. Outstanding staff who go out of their way to help you any way they can. Management were also awesome and welcoming. The restaurant is amazing. Would never even bother trying anywhere else around town now...distinction all the way. We will definitely be... More 

Helpful?
Thank Paul M
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

It's always so pleasing to get a review such as you have given. The staff do appreciate it whenever someone takes the time to make such positive comments, as they do make a great effort to make our guests feel welcome and look after them. We hope to see you back in Whangarei soon and look forward to accommodating you.... More 

Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 October 2016 via mobile

Great location, decent rooms, decent restaurant but tired. This would be a great place for business stay. Good facilities re pool, gym and conference rooms. Close to town centre with a nice 10 minute walk. Options of non smoking rooms which was good and has a decent car park as well.

Helpful?
Thank Chris L
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

Thank you for your positive comments. Great that you have mentioned the gym, indoor pool and spa and conference facilities as these are well used features of the Hotel. Continued work is being done on the physical features of the Hotel with hopefully an extensive upgrade looked at late next year. Of note all rooms are designated non smoking. Thank... More 

Auckland
Level Contributor
114 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 October 2016

This hotel is clean and quiet. But its getting a bit tired and needs a bit of a make over. The breakfast was poor and not worth the money. this hotel is very well situated for business events in whangarei

Helpful?
Thank cricketfanBB
DistinctionWhangarei, General Manager at Distinction Whangarei Hotel & Conference Centre, responded to this review

Thank you for the feedback. It is disappointing that you found the breakfast as and we are continuing to look at ways of improving it and from your comments it still requires further improvement. Thank you again for the feedback. Kind regards Murray Cook More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Distinction Whangarei Hotel & Conference Centre is perfectly suited to both business and leisure travellers. All 115 comfortable guest rooms & suites are air-conditioned and offer free unlimited WiFi & 50+ SKY TV channels. Conveniently located opposite the stunning Whangarei Town Basin and a few minutes walk from the city centre and Whangarei's most tranquil bush walks. The majestic Bay of Islands is less than one hour's drive from our 4 star hotel. Savour delicious cuisine at the on-site Portobello Restaurant and Anchor Down Lounge Bar. Work out in the fitness centre, swim in the indoor heated pool or relax in the spa. The hotel also caters for conferences and functions of up to 130 guests. ... more   less 

Additional Information about Distinction Whangarei Hotel & Conference Centre

Address: 9 Riverside Drive, Whangarei 0112, New Zealand
Region: New Zealand > North Island > Northland Region > Whangarei
Price Range: $117 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Distinction Whangarei Hotel & Conference Centre 3.5*
Number of rooms: 115
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Questions & Answers

Questions? Get answers from Distinction Whangarei Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay upstairs in the wing facing the harbour. look for the very Low moon. Na it's the Town Clock.”
 of 5 bubbles 2markc2, 31 Oct 2016 | Read review
“ask for upstairs superior room - has a balcony and great views”
 of 5 bubbles CheekyKat83, 28 Oct 2016 | Read review
“NEVER go to an empty restaurant, there is a good reason it is empty”
 of 5 bubbles LEANNEL78, 27 Oct 2016 | Read review
“Any room would be suitable.”
 of 5 bubbles 849janicep, 15 Sep 2016 | Read review
“Quieter rooms are away from the main road.”
 of 5 bubbles bryanb169, 7 Sep 2016 | Read review
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