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The Ashley Hotel

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1 room 2 adults 0 children
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The Ashley Hotel
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235 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Reviewed 27 October 2015 via mobile

The young woman on the reception desk was completely disinterested on arrival - despite us having prebooked - so our expectations were low. Have to say our room was clean and above what we expected. Ate at the overpriced restaurant but the food was nice and service was great. Would have been happy if our room hadn't been adjacent to...

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Thank Yvette D
Reviewed 9 October 2015 via mobile

We stayed at this hotel for one night to have a rest from our road trip. The check in was quick and we were given codes for wifi. We had so much laundry and were able to wash them as the hotel has huge washing machine and dryer. We also cooked our dinner in our room because we were so...

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Thank Umi M
Reviewed 7 October 2015 via mobile

Had troubles booking online due to Internet coverage in the area so walked in to get a room. Staff very friendly, rooms clean and had a great stay. Even went to the bar for a quick drink and the staff were very informative and entertaining. Thank you guys Ps

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Thank Scott L
Singapore, Singapore
Reviewed 26 September 2015

Ashley is relatively new hotel which in my view should be called a motel as other accommodations along the main road between Hokitika and Greymouth. Being new is a benefit of having all in very good condition. Anyway, Ashley failed to impress me by any mean - being just one in mass of motels. Restaurant and public facilities are above...

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Thank Sakalio
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Sakalio, Thank you for your review. We appreciate all feedback and take your comments on board in our strive to provide the best possible service to our guests. We do have multiple room types available both motel and hotel style with our motel rooms having the ability to park your vehicle directly outside your room. We are always more...

Christchurch, New Zealand
Reviewed 16 September 2015

stayed with large group for several days. Rooms comfortable but average. Buffet food mediocre, restaurant depressing. Long way out of town if you want to do anything and are without transport. Wouldnt choose to stay here again.

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Thank Shakennotstiirred
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Shakennotstiirred, Thank you for your review. We apologize we did not meet your expectations during your stay with us. I will be passing your comments onto our restaurant team and will be reviewing our buffet dinner options. We do understand that we can not appeal to all tastes regarding our restaurant decoration but we do usually receive good comments...

Oamaru
Reviewed 14 September 2015

Good at check in. A bit disappointed with the room location which required an outdoor stroll to get there. Not really a problem in the summer when it is warm and not raining. But winter time?? Make sure you get a room in the hotel proper.

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Thank John M
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Airfoama, Thank you for your review. We have multiple room types available at The Ashley Hotel and we are always more than happy to accommodate any requests upon check-in. I would advise speaking with your group organizer as these were the room types requested at the time of reservation. Our motel style rooms allow for parking directly outside rooms...

Derby, United Kingdom
Reviewed 13 September 2015

We stayed here overnight en route to our next destination. Never again! The hotel corridors and room reminded us of a care home. On waking in the morning I had several insect bites! There was an electric blanket on the bed which was too small so I had to lie on the cable. Our evening meal in the cold, empty...

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Thank Diane R
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Diane R, We sincerely apologize you did not enjoy your stay with us and take your comments very seriously. We normally receive positive feedback regarding our restaurant meals so we will speaking with our restaurant team and seeking further feedback and making any necessary changes. We will also be speaking with our housekeeping team to ensure all electric blankets...

Toronto, Canada
Reviewed 4 August 2015

We were only at The Ashley Hotel for one night. We stayed in a two bedroom apartment with a full kitchen. It was nice and spacious but we did have a few problems. The main light in the living space with the couch and tv was not working. We think the bulb may have been fused. The heater in the...

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Thank Taranjit B
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Taranjit B, Thank you for your review and your positive comments relating to spacious two bedroom apartments and warm beds. Please note the heater in the hallway of the apartments is a night store heater and adjusts automatically this is why there are no dials to adjust. We will speak to our maintenance team regarding the light bulb. Once...

Bendigo, Australia
Reviewed 31 July 2015 via mobile

We arrived on a cold wet horrible day and the room was freezing! Took a couple of hours to warm up. We also thought that the room hadn't been cleaned as throughly as you would like. If you are looking for somewhere with wifi access you get limited access and it's very very slow.

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2Thank jemmalillian
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear jemmalillian, Thank you for your feedback. We regret that you did not enjoy your stay with us and take your comments on board in our strive to provide the best possible service to our guests. As we normally receive good feedback regarding our room cleanliness we will be seeking further feedback into this. We will also be speaking to...

Auckland Region, New Zealand
Reviewed 23 July 2015 via mobile

Calls itself a hotel but rooms are motel style without any cooking facilities. Clean, warm and tidy but old fashioned. Road noise was a problem in our room, as was the noisy water pipes in the middle of the night. Restaurant prices ensured we ate in town. Parking is far from spacious. WC could use a plumber to improve flushing...

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1Thank 757carol
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear 757carol, Tank you for your review. We do apologize for the confusion regarding room types as we do have both styles of motel and hotel rooms available. Thank you for your positive comments regarding the cleanliness and warm rooms. We do have multiple large car parks available for guests. We are always more than happy when possible to make...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Ashley Hotel offers a wide range of rooms types from standard hotel/motel rooms to one & two bedroom family units. Dine in our Ala Carte Restaurant, relax with a drink in our house bar, or talk a leisurely walk along the beach which is only a 5 minute walk from our door. Our friendly staff look forward to offering you superior West Coast Hospitality. ... more   less 

Additional Information about The Ashley Hotel

Address: 74 Tasman Street, Greymouth 7840, New Zealand
Region: New Zealand > South Island > West Coast Region > Greymouth
Price Range: $98 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Ashley Hotel 3.5*
Number of rooms: 60
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Also Known As:
Ashley Hotel Greymouth
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Questions & Answers

Here's what travellers have asked, with answers from The Ashley Hotel staff and other travellers.
2 questions
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Bernardsville, New Jersey
over a year ago

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Questions? Get answers from The Ashley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A different hotel”
317martinw, 16 Apr 2017 | Read review
“The hotel fills rooms starting with the closest,...ask to be put in the rear if train noise or tour crowd noise is an issue.”
robertrV4066OF, 12 Apr 2017 | Read review
“All ground floor and well away from traffic.”
Scotby, 24 Feb 2017 | Read review
“Upper floor near the back has some sea views, don't recall seeing a lift to upper floor though.”
Chch_NZ_couple, 2 Oct 2016 | Read review
“Rooms towards the rear of property are quieter. Although remember, you're not next to the Auckland motorway, you're in Greymouth!”
davemW8957WD, 16 May 2016 | Read review
5 of 5