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Comfort Inn Richmond Henty

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Comfort Inn Richmond Henty
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62 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Reviewed 1 week ago

Very run down, stayed for only 1 night which was enough. Room bad smell, not really clean. Open milk still in fridge from previous people who stayed there. Green Pool! Service in the restaurant was really bad.

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Helpful?
Thank Leisha D
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Dear Leisha D, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Melbourne, Australia
Reviewed 1 week ago via mobile

We spent one night at the Comfort Inn Richmond Henty and dined at the Thistle Bar & Bistro which is part of the whole property. It was a very comfortable pub with a great variety of food and quite a large number of gluten free dishes. Service was prompt and the gluten free seafood risotto and chips were both delicious....

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Helpful?
Thank cecdibar
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Hi Cecdibar, we're glad that you found our property and its services on-site convenient. Our Bistro staff take great pride in their menu and we'll be sure to pass your comments along to the team. We look forward to welcoming you back on your next visit to Portland. Kat, Reception, Comfort Inn Richmond Henty.

Mildura, Australia
Reviewed 1 week ago

We were driving past and decided to drop in and inspect the rooms. The Staff member in Reception was very accommodating and helpful, we decided to stay almost immediately because of our reception. The room size was ideal, it was clean and the bathroom was well designed being able to watch tv from the spa if you wished. There was...

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Helpful?
Thank Sloene
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Hello Sloene, Thank you for taking the time to complete an on-line survey. We're pleased that our staff made you feel welcome from the moment you arrived and are very glad the room was to your likeing. We take pride in our high standard of housekeeping and maintenance throughout the hotel. Your comments will be passed on to both our...

London
Reviewed 2 weeks ago

We stayed at Richmond Henty for 4 nights from Christmas eve to Wednesday 28th December. The rooms were very good, shower good, always willing to give more tea and coffee etc. Comfortable bed, plenty of pillows. Unfortunately the food not so good. The first night I had rack of lamb, the lamb was raw, we couldn't cut it and also...

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Helpful?
Thank 934Erica1
cirichmondhenty, Front Office Manager at Comfort Inn Richmond Henty, responded to this review

Dear Erica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our teams. Like yourself, we are disappointed about the time and quality of your meal and can assure you that this will be followed through in an...

Cairns
Reviewed 27 August 2016

This hotel and motel is what is needed when travelling. Comfortable digs with generous rooms. Reception is very personalised and as a return visitor I was well looked after. Meals and bar service are excellent and you are directly looking over the waterfront area of teh bay.

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Helpful?
1Thank Hpas
Reviewed 13 August 2016 via mobile

I stayed here for business for 1 night as I regularly do. Easy to check in, easy to checkout. The ladies at the front counter are always very friendly. I can recommend the fillet steak in the restaurant and the staff are quite friendly. The views out over the water are an added bonus

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Helpful?
Thank Paul B
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Paul and thanks for leaving us with some great feedback. It's great to know that your experience has been a positive and friendly one. We are excited to announce the recent launch of our updated lunch and dinner menus in Edwards Waterfront Restaurant & Cafe. When you are next in town, be sure to try one of the new...

Adelaide, Australia
Reviewed 6 August 2016

Well located hotel with great views of the harbour Within walking distance of all shops and great walking along the waterfront Great meal at the bistro Foxtel available and digital TV Breakfast available to be delivered to room

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Helpful?
1Thank Petkovic J
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello J Petkovic and thank you for your feedback. We are very fortunate to have such an amazing location overlooking the picturesque Portland harbour. The foreshore area is a very pleasant area to take a walk or watch the boats come in with their catches. It is good to know that you had a chance to enjoy our vast onsite...

Melbourne, Australia
Reviewed 5 May 2016

Room was great, comfortable, modern, clean, bed was a blessing and great views out of the windows, heating was fine, nice place to drop after a huge day working, all amenities, a l carte restaurant [highly recommended] and a bar, bistro, pokies...

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Helpful?
Thank Hazmatau2015
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Hazmatau2015, thanks for providing us with some great feedback. Whether its business or pleasure, there really is something for everyone right here at Comfort Inn Richmond Henty. Good to hear you got the chance to have a good look around. Looking forward to seeing you again on your next trip.

Reviewed 1 May 2016

It was my Wife to deiced about stey in Portland , during our trip along Great Ocean Road. We simply arrived about 4 PM and faund this ideal located Hotel. Thanks to Mrs Brigietta ( reception ) and her Kindeness and Hospitality we diceded to stay in nicely furnished, very claen and quite room ( numer 25) this room ist...

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Helpful?
Thank 79arkadiuszj
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello Ela & Arek - thanks so much for sharing your very positive feedback following your recent stay at our hotel. We pride ourselves on providing the best possible experience for all of our guests and we are very pleased that you enjoyed your time with us. As visitors to our country, we trust that you continue to enjoy many...

Singapore, Singapore
Reviewed 21 April 2016

We just stayed here for a night as a 'pit stop' of a long drive. Nothing special to recall, rooms are rather small but satisfactory equipped. Cleanliness and comfort are acceptable but the facilities in general and the rooms look quite old & used and need refurbishment. Location is nice, the place is quiet and the sea view from the...

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Helpful?
Thank Aris R
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Aris R, enjoy the rest of your travels and thanks for leaving us with some great feedback.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Well established as Portland's most reputable and comprehensive hotel complex, the Comfort Inn Richmond Henty is situated on the waterfront overlooking Portland's working harbor. The hotel boasts superb views and is centrally located within easy walking distance to many of the city's hotels, shops, conveniences and attractions. Whether it's business or pleasure, relax, forget the stresses of the day and experience some well-deserved time out. The hotel is one of Portland's largest with 45 accommodation rooms, restaurants, bars, meeting, conference and venue hire facilities, on-site bottleshop and entertainment facilities. The hotel also includes an outdoor swimming pool (check opening hours) and complimentary on-site large vehicle parking facilities (conditions apply during peak periods). The hotel accepts chargebacks from most local eateries if dining off-site. ... more   less 

Additional Information about Comfort Inn Richmond Henty

Address: 101 Bentinck St | P.O. Box 12, Portland, Victoria 3305, Australia
Region: Australia > Victoria > Portland
Price Range: $162 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Richmond Henty 3.5*
Number of rooms: 33
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Also Known As:
Comfort Inn Richmond Henty Portland, Victoria, Australia
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Questions & Answers

Questions? Get answers from Comfort Inn Richmond Henty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay somewhere else”
 of 5 bubbles 111leishad, 8 Jan 2017 | Read review
“Vegan options in the restaurant if you so wish. Staff very happy to cater to all requests we had.”
 of 5 bubbles Sloene, 6 Jan 2017 | Read review
“Upper floors have the best vieuw. pay the extra for the delux rooms.”
 of 5 bubbles Hpas, 27 Aug 2016 | Read review
“Middle or top floors ha e best views”
 of 5 bubbles petkovicj, 6 Aug 2016 | Read review
“higher floors prefect view of Ocean and Harbour”
 of 5 bubbles 79arkadiuszj, 1 May 2016 | Read review
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