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Novotel Auckland Airport

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Traveller (771)
Room & Suite (503)
Dining (90)
Ratings and reviews
Certificate of Excellence
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
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What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
4 Star Hotel
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural...
Offers from Novotel Auckland Airport
Special Offer: UP TO 30% - EARLY BOOKING
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Location and contact
Ray Emery Drive | Auckland International Airport, Mangere, Auckland 2022, New Zealand
Hotel website
1.6 km to Auckland Intl Airport
19 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,755)
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4,464 results
Traveller rating
2,578
1,477
275
82
52
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2,578
1,477
275
82
52
Show reviews that mention
All reviewsinternational terminalacross the roadauckland airportan early morning flightnew zealandnext morningbuffet breakfastlong flightcomfortable bedconvenient locationarriving lateroom ratebetween flightsrental carwake up callan overnight staystayed one night
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1 - 5 of 4,464 reviews
Reviewed 2 days ago via mobile

We arrived at 1:45am Sunday morning as our flight was delayed. We called the hotel and emailed them in advance to advise of the delay. We had booked a family room (2 interconnecting rooms). When we arrived we had to walk around the cleaner who...More

Thank Paradiso212
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded 2 days ago

Kia ora, Thank you so much for taking the time to reach out with your review - it's certainly disappointing for me to read of the shortfalls both in our communication to you prior to and following the stay and in the service across your...More

Hotel's Favourite
Reviewed April 3, 2018

We have stayed in several airport hotels over the years, but this hotel has to rate as the finest we have ever enjoyed. We were booked for one night here before starting our long haul back to England. We had spent the previous week in...More

1  Thank shjig
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded April 4, 2018

Kia Ora, What a delight to read your review and to know that your experience of Our Place was such a wonderful one. It's terrific that this started well before arrival, with you appreciating the ability to leave bags with us. I'm thrilled that you...More

Reviewed 4 days ago

There is not much to argue about when you can walk out of Auckland International Arrivals and cross the road into your hotel; it makes for a very stress-less arrival or exit from the country. And the hotel itself is quite nice, with reasonably appointed...More

Thank Sarah M
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded 3 days ago

Kia ora Sarah, Thank you for taking the time to reach out with your review. We really are pleased that you loved our location (thank you for highlighting the team extending your check out and these ease with which you were able to head for...More

Reviewed 4 days ago

Location, location, location. We arrived to Auckland just after midnight. This hotel could not be better located as it's just across the road from the terminal. The room was spacious and clean, so was the bathroom. Breakfast was good and tasty although not much to...More

Thank PolakMaly
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded 3 days ago

Kia ora, Thanks for coming to stay - it's wonderful that our location was such a great fit across your recent travels. I'm pleased that you enjoyed both room and breakfast experiences (I'm a little concerned to know that the buffet offering wasn't the extensive...More

Reviewed 5 days ago via mobile

Excellent night’s accommodation prior to long-haul flight. Check-in and out easy, nice meal and breakfast in restaurant, comfortable room, good service from helpful staff. About one minute from check-out to flight check-in. Booked via Expedia on Air NZ website.More

Thank Bill_W_NZ
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded 3 days ago

Kia ora Bill, Thank you for staying with us and for sharing your experience - it's wonderful that you enjoyed a comfortable stay (particularly given the lengthy travel ahead of you) and had terrific dining experiences. We'd love to welcome you again! Ngā mihi nui...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$170 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mangere
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Business Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$170 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mangere
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Business Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (771)
Room & Suite (503)
Dining (90)
Amenities (35)
Business Centre & Event Rooms (6)
Questions & Answers
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Ani R
June 19, 2018|
AnswerShow all 3 answers
Response from Novotel A | Property representative |
Kia ora Ani, Thank you for your query. We have a small space on our driveway for dropping off your luggage on arrival, whilst checking in, however we, regrettably, have no car parking of our own. We do utilise the airport... More
1
Vote
jand8595
May 10, 2018|
AnswerShow all 6 answers
Response from Novotel A | Property representative |
Kia ora, Thanks for your query - we're pleased to offer day use rooms with a variety of timing options from 3 through 12 hours between 6am and 6pm. If you'd like to confirm the details and ultimately place a booking please... More
0
Votes
dooda_11
March 21, 2018|
AnswerShow all 4 answers
Response from Novotel A | Property representative |
Kia ora, Thanks for your question - if you're stopping over on a weekday our buffet runs until 10:30am. On the weekends this extends until 11am. If this timing doesn't suit you so well we're pleased to offer several a la... More
0
Votes
Room Tips
"Accessible and quiet"
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"The rooms on the other side of the airport have bay views."
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"Runway view rooms have a fantastic outlook"
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"High floor with views to the aiport/sea/mountains"
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