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Novotel Auckland Airport

NovotelUS$159*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novotel Auckland Airport
Novotel Auckland Airport
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4,179 Reviews from our TripAdvisor Community

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Showing 3,933: English reviews
Clare, Australia
Reviewed 10 June 2015

Absolutely 5 star experience - accommodation, food and service. No need to worry about airport noise here, rooms are perfectly soundproofed. The rooms are beautifully appointed and functional, lovely timbers, colours and touches. A real kiwi experience, terrific food of local provenance (expensive!), and impeccable service and hospitality from the (largely) Maori staff. My second stay here

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Helpful?
Thank clarewino
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for returning to stay with us, We have multicultural staff at the hotel, and I'm glad the service met your expectations. Hotel is surrounded by indigenous plants, and architectural features of the building are designed to reflect the traditional culture. It is truly well thought out building - including the environment to ensure the noise is at minimal....

Washington DC, District of Columbia
Reviewed 10 June 2015

It's across the street from Auckland airport international arrivals and like most Novotels provides, simple, clean and well sound-proofed rooms. Coffee bar is one of the key attractions of an airport hotel and this one needs some logistical help, as it can sometimes feel quicker to get a specialty coffee from the wagons outside the airport entrance.

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Helpful?
Thank 4masei5
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, I'm glad to hear that we are keeping up the standard of Novotel, with additional bonus of convenience, being so close to the airport. Thank you for your feedback on the coffee set up. We have identified the flow challenge. However, would love to hear more on your suggestion on what we could do to...

Brisbane, Australia
Reviewed 10 June 2015 via mobile

Stayed here last night on my complementary Accor Advantage Plus night for an early morning international departure. Great to be able to go over early and check the bags in etc and then return to the hotel for comfort and coffee before heading to the departure gate. Bed was comfortable, room was clean and spacious. Would recommend.

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Helpful?
Thank KiwiPatC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

It is a perfect location for a transit. No need to worry about transportation, and that little bit of extra sleep is a bonus. We often recommend our guests to check the luggage in, grab tickets and return for little more sleep (if you are adventurous) or get ready and have relaxing breakfast at the hotel. No need to rush...

Newman, Australia
Reviewed 9 June 2015

This is our 2nd stay at Novotel Auckland Airport and both stays have been great. We stayed here this time purposely to catch up on some sleep in between two longhaul flights, to shower and freshen up etc. And sleep well - we did. The rooms have lovely décor, beds are comfy, we love the sound proofing and the fact...

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Helpful?
Thank Seadaz
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for choosing to stay with us during your vacation. It is lovely to hear back from guests who had visited the hotel multiple times, and equally satisfied with the stays. Well done to the team, and thank you again for remembering to post this great review. We look forward to welcoming your mother, and friends in the future....

Auckland, New Zealand
Reviewed 7 June 2015

VERY VERY CONVENIENT LOCATION - out of the arrivals hall .. across a service road and ten steps later into the lobby of the NOVOTEL AUCKLAND AIRPORT When booking - please do advise your flight time arrival and when you're planning to check in - Our Arrival was after 11pm at night - which made this hotel an ideal choice...

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Helpful?
Thank BenG3
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for staying with us, and leaving helpful tips for future guests! Some of our executive and suite rooms have the most spectacular view, and it can be entertaining for both adults and kids to watch the planes. Hope your departure next day wasn't too early to enjoy this in the morning. Hope you and your family had a...

Hervey Bay Australia
Reviewed 5 June 2015

What a delightful hotel and across the road from arrivals. We stayed here in transit for a night in either direction. The food in the restaurant was superb, lots of choices. Even though next to airport couldn't hear a plane. Beds very cosy. Downtown is around 35 minutes in a taxi.If you want quick food fix try food court upstairs...

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Helpful?
Thank Hervey2
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

We should definitely try hopping across - it's not too far to complete the distance! Thank you for your review, and glad you enjoyed the stay with us. Given the erratic arrivals times at the hotel, it is crucial to create environment where our guests can sleep comfortably - soundproof windows and blackout curtain is a perfect combo! Hope to...

Queensland, Australia
Reviewed 3 June 2015

Stayed here for 1 night before an early morning flight Stayed in an Executive Room on the 10th floor, with a view over the international terminal & end of the runway. Room was well appointed, bathroom was great for my stay, however is not overly private if you where travelling with a friend or family member. Breakfast was good and...

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Helpful?
Thank Aus_Trav_88
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, I'm sorry to hear about the printer - it is located right beside the computer just under the bench which may not have been visible. Our team are always happy to help if required and printing can be done at the reception desk. In regards to the Le Club Ambassador, we have introduced the new...

Cook Islands
Reviewed 3 June 2015

This hotel is an excellent place to stay for convenience to the airport as it is literally, wheel your suitcase over the road and check in to the international terminal. We have stayed here 2 or 3 times now. The staff are very professional but also extremely helpful. The hotel is very modern, the rooms are right up there with...

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Helpful?
Thank naturalcookie
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your fantastic review, and sharing useful tips for our future visitors. Shopping centre is a great suggestion. Airport area is growing, and more businesses are opening up. Now there are dentists and even a chiropractor are available to cater for transit guests who can't afford to lose time on the road to the city. Hope your kids...

Hawera, New Zealand
Reviewed 3 June 2015

Review collected in partnership with Accorhotels.com
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Thank 14Paula63
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Palmerston North
Reviewed 2 June 2015

The staff here are a real asset from check in to check out. The restaurant staff were particularly notable on this visit for their prompt service and friendly manner. We enjoyed a light meal of a club sandwich after our late arrival at the hotel and it was great to have the meal delivered quickly.. The room was nicely appointed...

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Helpful?
Thank silverthreads101
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review , it is fantastic to see the latest stay exceed the earlier visit. Fantastic job from the restaurant staff and thank you for the recognition of our staff. For early birds, we can organise a quick breakfast pack to grab and go so you don't miss out most important meal of the day. Our team...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $236 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Luxury Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Family Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floors are quieter and more restful.”
PerryB137, 26 May 2017 | Read review
“All rooms are much the same .Higher floors have view of runway.”
NihonBaba, 24 May 2017 | Read review
“High floor runway view is nice.”
davidbH5418KW, 22 May 2017 | Read review
“Ask for a room that overlooks the terminal for a better view”
ronvoyage, 16 May 2017 | Read review
“Ask for the rooms that overlook the airport. The plane watching is great”
PAJ28, 16 May 2017 | Read review
5 of 5
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US$159* /night
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