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Auckland Airport Kiwi Hotel

490 reviews
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Traveller (68)
Room & Suite (33)
Dining (12)
Overview
  • Excellent6%
  • Very good25%
  • Average29%
  • Poor19%
  • Terrible21%
Travellers talk about
“tea and coffee”(5 reviews)
“between flights”(8 reviews)
“near airport”(6 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Bar/Lounge
Wheelchair Access
3.0 Star Hotel
All hotel details
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Reviews (490)Write a Review
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All reviewstea and coffeebetween flightsnear airportrental caran early morning flight
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71 - 75 of 436 reviews
Reviewed 21 June 2017

Reasonably comfortable bed and clean, but room and bathroom very much in need of refurbish, noisey traffic and bus arriving every half hour wakes you up. No lift for luggage to rooms especially for older ones it was very hard. No wear in shower for...More

Thank Gloria S
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 29 June 2017

Dear Valued Guest, Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another...More

Reviewed 19 June 2017 via mobile

The best I can say for this place was the bed was comfortable, and it is reasonably clean. It is an old property in desperate need of a facelift. It Is depressing. Yes, the wifi is free but limited, so don't expect to do much...More

1  Thank Leighton R
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 21 June 2017

Dear Leighton R Thanks for taking your time and placing reviews. Please note the room rate you booked the room will give you a service of 3 * hotel not a 5 or 7 *. Our property is certainly unique, that is what we are...More

Reviewed 8 June 2017

all good just watch when booking your queen room is for 2 people and not 1 we were caught with owing more money for 2nd person same sheets same clean cant uderstand. restuarant very basic cant rate it. front desk girls need a rev up...More

Thank aandlpringle
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 9 June 2017

Dear aandlpringle It is great to hear that you were able to take advantage of our l location and car storage We appreciate your feedback, it will assist us in improving our services for future guests. Please stay in touch with us and we look...More

Reviewed 8 June 2017

We waited for over 30 minutes at reception. No lifts. No concierge to carry bags to next level. Bathroom had 2 inch balls of hair under sink, laid along the bottom of floor - disgusting. 1 towel each -no extra for long hair. Had to...More

1  Thank Marine M
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 9 June 2017

Hey Marine Thanks for taking your time and reviewing our hotel. Totally under stand there were issues with your room and which is not acceptable but however we are glad you were given a free upgrade for both nights with free breakfast all at a...More

Reviewed 7 June 2017

The bed was very comfortable, room had everything that was required. Reception was very welcoming. Great to have car parking while I was away. The bus pick up to and from airport was on time and easy to use. Wifi was great. Will definitely be...More

Thank chardonnayl8a
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 9 June 2017

Dear chardonnayl8a It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Kiwi Hotel

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$87 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (68)
Room & Suite (33)
Dining (12)
Questions & Answers
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Mike C
15 October 2017|
Answer
Response from Arbor253 | Reviewed this property |
We did not use laundry service but i am sure that if you spoke nicely to them, they would organise it for a price!
0
Votes
thepum
27 April 2016|
AnswerShow all 4 answers
Response from Fravett | Reviewed this property |
Not sure if they will make breakfast that early
0
Votes
Room Tips
"Choose a family room if you want space - big kitchen and bathroom"
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"choose another hotel"
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"ask for ground floor as there is no lift"
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"The downstairs rooms have ranch sliders that open up to the garden. There is also no lift to get luggage to..."
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