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Airport Gateway Hotel

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1 room 2 adults 0 children
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Airport Gateway Hotel
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486 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Bielefeld, Germany
Reviewed 27 July 2015

We enjoyed our stay, the room was big and clean. The personal was friendly. Free pick up from the airport. WiFi for the first day free. A small supermarket in the near and some restaurants on the left site.

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Helpful?
Thank usercheck2015
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest Greetings from Airport Gateway Hotel. At the outset, we would like to thank you for choosing our hotel and taking the time to leave such a nice feedback about the property. We certainly look forward to serve you again soon. Kind Regard, Gateway Hotel

Shanghai
Reviewed 24 July 2015

I booked a night at the Airport Gateway knowing the hotel wasn't too flash which I wasn't too worried about as it was the free parking I wanted for the 5 days I would be away for. When I entered the hotel car park I struggled to find somewhere to park as there are so many cars stacked up in...

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1Thank NZExpat
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest Thank you for your feedback from your recent stay with us. We wish to sincerely apologize about the parking issues and please accept our apology for the inconvenience. Gateway hotel has plenty of car parking and our friendly staff always try their best to accommodate guests car. Once again, we appreciate you taking the time to share your...

Reviewed 20 July 2015 via mobile

Being a girl safe environment is my first priority at the time of booking a room in a hotel n I am so glad that I chose this hotel for my two days stay in Auckland. Best services, hospitality and friendly staff. Thanks for making my trip more comfortable n happening :-)

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Thank AppyRP
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest Greetings from Airport Gateway Hotel At the outset, we would like to thank you for choosing our hotel and taking the time to leave such a nice feedback about the property. Your kind words of praise will help us further to strive for higher standards of services. We certainly look forward to serve you again soon. Kind Regard,...

Sydney, Australia
Reviewed 19 July 2015

As an older single traveller this hotel was ideal overnight before an early morning flight - the shuttle to and from the airport was very efficient. It is older style but clean and a comfortable bed. Staff friendly and helpful. Would stay again.

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Thank cruiser35
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest It is wonderful to hear that you enjoyed the hotel facilities, our location & the service you received throughout your stay. It is always a pleasure to hear that our guests have had a wonderful time with the assistance of our Ambassadors. Thank you once again for your feedback & we look forward to welcoming you back to...

Bangalore, Karnataka, India
Reviewed 19 July 2015

I stayed here for a couple of days while visiting my sis in law. I was happy with the services received. Rooms were clean and comfortable. Hotel staff was polite and courteous. The fact that they provide transportation from/to the airport is really helpful for someone who is not from there. Overall, I had a pleasant experience.

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Helpful?
Thank RonakSheikh
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest Greetings from Airport Gateway Hotel At the outset, we would like to thank you for choosing our hotel and taking the time to leave such a nice feedback about the property. Your kind words of praise on rooms, staff and services are great source of encouragement which will help us further to strive for higher standards of services....

Hamilton, New Zealand
Reviewed 19 July 2015

I have stayed at this hotel multiple times, the quality of service and personalize care and attention was always a reason for that. The hotel staff is very pleasing and welcoming, the rooms are reasonably comfortable and the free airport shuttle service is very quick and convenient. The entire facility was well maintained. The staff were very professional, and they...

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Thank Grace8106
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest We would like to thank you for choosing our hotel and sharing such a nice feedback. We are happy that you had a great experience staying with us. We look forward to seeing you again soon. Regards Gateway Hotel

Sunshine coast Australia
Reviewed 16 July 2015

We choose this hotel purely on price and convenience as we only needed a room for a few hours rest after our flight arrived at midnight. Very bad decision. After clearing customs we phoned for our pickup and were told there would be a maximum 20 minute wait. After waiting outside in the freezing cold for over an hour our...

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Thank Youngtraveller1988
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest We appreciate your feedback about your recent stay. First of all my due apologies for your uncomfortable stay at our property and your points are noted for improvement and compliance. Our hotel is under the process of renovation and we are undertaking this in a phased manner. We look forward to offering you a more satisfactory experience if...

Reviewed 16 July 2015 via mobile

I wish we had read the reviews before we stayed here. It is absolutely disgusting. The hallways were mouldy and stunk. The room needed a major over haul as well. The staff were unhelpful and we waited nearly an hour at the airport for our pick up.

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Helpful?
Thank Julie-Anne S
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of...

Christchurch, New Zealand
Reviewed 6 July 2015

This is what I call a BATH .... Basic Airport Transit Hotel. Years ago this used to be very good, I had stayed there many times, but now it is very tired and seriously in need of a major makeover and rethink about how to run a hotel. The checkin lady was expressionless and unwelcoming. I have seen robots with...

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Helpful?
Thank David L
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest We appreciate your feedback about your recent stay. First of all my due apologies for your uncomfortable stay at our property and your points are noted for improvement and compliance. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. . I hope that...

Nelson-Tasman Region, New Zealand
Reviewed 1 July 2015

if the staff were friendly, there is more security in the rooms and the bathroom floor tiles were placed properly. It seem as though the place had been constructed really quickly and economically that quality is not a priority or it is probably very old. Although they provide the free airport shuttle, they don't answer the phone when you call,...

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Thank LifetimeJourneys
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest Thank you for taking the time to share your recent experience at Airport Gateway Hotel. I would like to sincerely apologise for not having met your expectations while staying with us. Your comments have most certainly been shared with our Director of Operations for review. Hope you will give us another opportunity to serve you. We look forward...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Airport Gateway Hotel

Address: 206 Kirkbride Road | Auckland Airport, Mangere, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $110 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Gateway Hotel 3*
Number of rooms: 50
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Also Known As:
Airport Gateway Mangere
Hotel Airport Gateway
Airport Gateway Hotel Auckland/Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Airport Gateway Hotel staff and other travellers.
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Questions? Get answers from Airport Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms were nice and quiet, but looked out on parked cars only.”
 of 5 bubbles friday_dog, 25 Mar 2017 | Read review
“Make sure you ask for a room with aircon.”
 of 5 bubbles GayeM387, 23 Feb 2017 | Read review
“Check all door and window locks before unpacking in case you need to change rooms”
 of 5 bubbles sinnerman07, 9 Feb 2017 | Read review
“make sure of the shuttle buses times for you airport transport”
 of 5 bubbles ffionr520, 3 Feb 2017 | Read review
“Quieter floors, accessible and friendly staff”
 of 5 bubbles tongah2017, 5 Jan 2017 | Read review
5 of 5