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Holiday Inn Auckland Airport

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Holiday Inn Auckland Airport
Holiday Inn Auckland Airport
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802 Reviews from our TripAdvisor Community

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Showing 741: English reviews
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Sydney, New South Wales, Australia
Reviewed 1 week ago via mobile

Having to pay an extra $6.50 each way for the transfer kills this place for me. They even have the machine in the lobby to sell tickets so the staff don't have to issue tickets (I was refused a sale at check in "Due to the 1.5% surcharge" yet the machine charges a 50c fee every time which is 8.5%)....

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Helpful?
Thank Albywon
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Albywon, Thank you for taking the time to leave us some feedback regarding your recent stay. I do apologise that the A/C was a little noisy, I will look into this right away. I must admit I'm a little surprised by your comments regarding the "yellow bus" It's roughly 15% the cost of a taxi and the service...

New York
Reviewed 1 week ago

Helpful staff and clean rooms. The hotel room and bathroom had plenty of room for us and all of our stuff. The yellow bus to and from the airport make transportation very easy. We had a late check-in and they let us store out luggage the next day while we toured Auckland.

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Helpful?
Thank AlmostAnywhere44
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora AlmostAnywhere44, Thank you for taking the time to review our hotel, feedback is always appreciated. We look forward to welcoming you back in the near future. Kind regards Scott Schaefer General Manager

Wellington, New Zealand
Reviewed 1 week ago

I stayed with my son in January overnight and had a pleasant stay. The pool unfortunately, although it being the middle of summer, was freezing!! Not much area around pool to sunbathe either. Room was average although there was hair left on our vanity from previous occupants...never a good look. We ordered room service which was prompt and of a...

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Helpful?
Thank Lee M
Scott S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Lee M, Thank you for your review it is much appreciated. I know our Chef will enjoy hearing that you liked our food offering. I must admit a lazy breakfast is something I really enjoy as well. I am sorry that you found a hair in your room, I'll pass this feedback along to the team and they...

A TripAdvisor Member
Level Contributor
5 reviews
5 hotel reviews
Reviewed 2 weeks ago via mobile

The staff at this hotel make it a review that needs to be completed. The desk clerks who actually no what they are doing and have excellent local knowledge. The buffet in the resturaunt and staff were very good. Well were there any down sides, yes some of the guests need to act responsibly. Thank you to the staff at...

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Helpful?
Thank A TripAdvisor Member
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for taking the time to leave some comments regarding your recent stay. Feedback is always appreciated and I will ensure that this is shared with the team. I hope we have the chance to welcome you back to the hotel in the near future. Kind regards Scott Schaefer General Manager

Barry
Reviewed 3 weeks ago via mobile

Not that pleased with our stay. Certainly not value for money. The staff were most helpful, but when there is no lift to the first floor and it is difficult for you to climb stairs not the service you would expect from a hotel group like this. The food in the restaurant was not of a standard that one would...

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Helpful?
Thank johnamason
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Johnamason, Thank you for taking the time to leave some comments regarding your recent stay. Feedback is always appreciated and I will ensure that this is shared with the team. We always look at feedback as an opportunity to improve. Kind regards Scott Schaefer General Manager

Skillman, New Jersey
Reviewed 3 weeks ago

At the end of three weeks if travel on the South and North islands we sought out a place with great high speed wifi and comfortable beds to reorganize before the long flight home to the east coast of the USA. THIS PLACE WAS NEARLY PERFECT. THE CURRENT GLITCH IS THE ROAD CONSTRUCTION WHICH COMPLICATES GETTING IN AND OUT. It...

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Helpful?
Thank Claire T
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Claire T, Thank you for taking the time to leave some comments regarding your recent stay. Feedback is always appreciated and I will ensure that this is shared with the team. I hope we have the chance to welcome you back to the hotel in the near future. Kind regards Scott Schaefer General Manager

Brisbane, Australia
Reviewed 3 weeks ago

We missed our connecting flight on New Years Eve and were stuck in Auckland for one night with 2 little children (23 months and 3 years old). The staff at the hotel were so welcoming and friendly and eased this stressful experience. Especially the friendly man at the reception was very helpful that evening and the next morning. We received...

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Helpful?
Thank YMNRike
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora YMNRike, Thank you for your kind review, we always aim to look after families and I'm so glad that we were able to during what would have been a stressful experience. We look forward to welcoming you back to the hotel and hope you enjoyed your time in NZ. Kind regards Scott Schaefer General Manager

Eugene, Oregon
Reviewed 3 weeks ago

My wife and I stayed here overnight in advance of a flight to the south island the following day. The bathroom was disgusting. There was someone's used soap in the shower. The toilet was so disgusting neither my wife nor I wanted to use it. To be fair, if we were staying for longer we'd have called the staff and...

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Helpful?
Thank Brandon R
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Brandon R, You are right we need to get it right to start with. We absolutely would have put everything right and really looked after you but as you said this was hard with your schedule. I will absolutely share this with the team, they will look at is an opportunity to learn and improve. Thank you for...

Luton, United Kingdom
Reviewed 3 weeks ago

We had to wait a short while before being checked in, we had a good welcome to the hotel and we were welcomed as IHG Platinum AMB members and upgraded to a King Bedded Spa room. We knew it was possible to get into the city by public transport and asked what routes could be suggested but we were assured...

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Helpful?
1Thank paullegate
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Paullegate, Thank you for your detailed review it is much appreciated. I look forward to welcoming you back to the hotel in the near future. Kind regards Scott Schaefer General Manager

Napier, New Zealand
Reviewed 4 weeks ago

Location was great , Service and reception could not fault. We arrived late in Auckland from China and missed flight to Napier. We flew China Southern and they put us up a this hotel which included dinner, breakfast . This Hotel is not Modem but the room was impeccable bed comfortable and very very clean I don't think I have...

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Helpful?
1Thank Ray D
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Ray D, Thank you for your feedback regarding your stay. We always appreciate hearing from our guests. I am so glad that we met your needs. Kind regards Scott Schaefer General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Auckland Airport is located only 4km from Auckland International and Domestic Airport Terminals, set amongst 10 acres of tranquil established gardens, out of flight paths and set back from the road away from traffic – Holiday Inn Auckland Airport is a sub-tropical quiet oasis. The hotel's airport shuttle bus will link you with the hotel in just 5 minutes, so you will soon be relaxing after your flight in one of the well appointed rooms or by the hotel swimming pool. You will be warmly welcomed by genuine people offering authentic New Zealand down-to-earth consistent service in a relaxed and unique environment. The decor features stunning authentic Maori carvings and a huge aquarium backdrop to the reception desk and a centrepiece to the lobby. Holiday Inn Auckland Airport is a non-smoking hotel with plenty of outdoor spaces for those who still like to. The Auckland Airport accommodation offers guests excellent hotel facilities, restaurant dining and access to attractions in and around the greater Auckland. Holiday Inn Auckland Airport is a great choice for families as children eat and sleep for free. The 250 spacious en-suite guest rooms have a contemporary design with a focus on functionality, quiet and comfort. Holiday Inn hallmarks include showers with a massage option shower head, choice of soft or firm pillows and mattress toppers for a great night’s sleep. All rooms have been refurbished. In-room features include;* individually controlled air conditioning,* ensuite bathroom,* flat screen TV,* Sky TV channels,* in-room movies,* workspace/desk,* phone,* iPod docking station radio/alarm,* high speed internet access,* fridge,* complimentary tea/coffee making facilities. The refurbishment at the hotel has been a well constructed, modern design, that has given space back to the guest to relax in. All our standard rooms are 28 sq. m and feature contemporary design with a focus on functionality, quiet and comfort. The guest rooms have been divided equally between Twin rooms with 2 double beds, and King rooms. Our King DELUXE has the added bonus of facing the beautiful centre courtyard gardens. We also have Nine Suites ranging from our Superior Tower Suites and Deluxe Spa Suites to our Super Deluxe Tower Suite. ALL our Suites have Spas. ... more   less 

Additional Information about Holiday Inn Auckland Airport

Address: 2 Ascot Road, Airport Oaks, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $189 - $708 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Auckland Airport 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Holiday Inn Auckland Airport Hotel Mangere
Centra Auckland Airport Mangere
Centra Auckland Airport Hotel
Holiday Inn Auckland Airport Mangere
Hotel Style:
#4 Family Hotel in Mangere
#4 Romantic Hotel in Mangere
#4 Luxury Hotel in Mangere
#4 Business Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Auckland Airport staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were very Tied long hall from China I feel just ask for quiet room.”
 of 5 bubbles 123RayD, 24 Jan 2017 | Read review
“We had a ground floor room with direct access to the parking which was easy to get the luggage in and out of the car.”
 of 5 bubbles 870bramg, 19 Jan 2017 | Read review
“You can pay extra to get a first floor room which is quieter.”
 of 5 bubbles Christo99, 17 Jan 2017 | Read review
“Upstairs, so can't hear people above you”
 of 5 bubbles rodb446, 17 Jan 2017 | Read review
“Rooms in 3 Tower at back are very quiet”
 of 5 bubbles keitha864, 7 Jan 2017 | Read review
5 of 5