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Hotel Riu Guanacaste

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5,553 Reviews from our TripAdvisor Community

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Showing 4,746: English reviews
Gloucester, Massachusetts
Reviewed 2 days ago NEW

We upgraded to an ocean view Jacuzzi suite - #4038. Well worth the extra money. Unfortunately, the elevator was not working most of our week making our trips up and down a bit difficult. The property is meticulously maintained. There is a strange smell near the pool bar as others have noted, not overwhelming, but definitely noticeable. The nightly shows...

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Helpful?
Thank brian w
Omaha, Nebraska
Reviewed 2 days ago NEWvia mobile

Costa Rica Beautiful. Great people. Riu has seen their better day. Not enough staff to service the guests. Service at pool was terrible. Hotel rooms are very tired, bad air cond and furnishings. I would strongly recommend coming to Costa Rica but not at this property. The grounds and pool are beautiful. Rooms are at best comparable to Motel Eight....

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Thank Ihatesnowandcold959
Reviewed 2 days ago NEWvia mobile

Hotel is nice. Staff are very friendly. Pretty hotel, always clean. Buffet has a good variety of food. Ala carte is good. There is a zipline company next door with an animal 'sanctuary' (i.e. a zoo). Otherwise, the hotel is not within easy access to local sites. There is a local bus that runs infrequently, but several changes are required...

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1Thank Miles F
Grimsby
Reviewed 3 days ago NEW

room was clean and very comfortable. We were on the fifth floor over looking the smoking area which made it very noisy most of the night. my husband and I don't care for a/c so we open the door at night. it was very noisy till around 4 AM. I was in a wheelchair mostly and the hotel is very...

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Thank Bettz
Portland, Oregon
Reviewed 3 days ago NEW

We visited 11/17-11/29 with another couple. We were a little concerned based on recent reviews stating concerns about 1) room security 2)pillows 3)food quality 4)beach swimming - We didn't have any problems or concerns about the security of our room , we had exceptional maid service each day. We used the laundry service and our things all were returned in...

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2Thank campbeka
Washington DC, District of Columbia
Reviewed 3 days ago NEW

It was my first time in Costa Rica and it was a beautiful stay however I will write the pros and cons: Pros: -Great and quick bar service -Beautiful Pool -Beautiful Lobby -Friendly Staff Cons: -Buffet food made me a little sick -Beds and bedsheets were super uncomfortable -Internet is poor -Cleanliness of room and shower needs work too -

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Thank avajoonie
Reviewed 4 days ago NEWvia mobile

We were there for a short break and it was nice to have all the things you require such as food and drink on hand and free. The complex had a gym, spa, pools, Casino many different bars, shops and access to a beach. The hotel puts on shows on an evening with different themes and they are good, with...

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Helpful?
Thank Sazofduloc
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Guanacaste, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We are pleased to read that overall you enjoyed your stay. Regarding the air conditioning and the food, we will share your comments with the corresponding departments. We always welcome feedback from our customers, since it gives us the opportunity to...

Reviewed 4 days ago NEWvia mobile

All the good stuff have been move to the palace one! The variety of the food and also the desserts used to be better I think because now the palace exists the riu normal one is not as good as it used to be

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Thank Pris C
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Guanacaste, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We are sorry to hear our hotel Riu Guanacaste did not live up to your expectations. This hotel offers an excellent service with very good value for money. However, our Riu Palace Hotels belong to our more sophisticated line of products. They are more...

Pittsburgh, Pennsylvania
Reviewed 5 days ago NEW

We spent a week at this lovely place in September 2016. Very clean and staff was very friendly. We had no concerns about the food or quality of beverages available. We had an ocean view room and were very pleased. The pool was well maintained and the afternoon poolside games/entertainment was unexpectedly enjoyable. The beach was quaint and perfect for...

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Thank GingerDarkness
Cincinnati, Ohio
Reviewed 5 days ago NEW

I agree this is not a 5 star hotel. It is in the middle of no where and to get anywhere takes 90 minutes. If you like to drink and eat and lay by the pool its a good place but we like to see things and this hotel was a bit out of the way. The food is not...

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1Thank Mark W

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Opening winter 2009/10. Situated in northern Costa Rica, in Guanacaste. Located on Playa de Matapalo beach. Complimentary sun loungers on the beach. 6-storey main building. Surrounded by 35,000 m2 / 41,86 sq. yards of lush gardens. Closest village: Nuevo Colon. 13 km / 8.1 miles from various shops. 33 km / 20.5 miles from Liberia airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Guanacaste

Address: | Playa Matapalo, Sardinal, Costa Rica
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo > Sardinal
Price Range: $281 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Guanacaste 4*
Number of rooms: 701
Reservation Options:
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Also Known As:
Hotel Riu Guanacaste Costa Rica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Guanacaste staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view Jacuzzi suite”
 of 5 bubbles T8170KBbrianw, 4 Dec 2016 | Read review
“room 5032 the jungle side . The pool closes at around 8 and the activities move to the the other side of the facility so quiet in evening”
 of 5 bubbles campbeka, 3 Dec 2016 | Read review
“View the rooms through pictures if you are BIG on how you sleep, if you are here with friends to party then you are ok lol”
 of 5 bubbles avajoonie, 3 Dec 2016 | Read review
“Main building is the best choice closest to all ammenities.”
 of 5 bubbles NinaSamuelsonSable, 30 Nov 2016 | Read review
“Higher floors have better views”
 of 5 bubbles veronicadC4351QE, 27 Nov 2016 | Read review
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