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Rodovia Ilheus Una - KM 21, Olivenca, Ilheus, State of Bahia 45653-970 Brazil
Name/address in local language
Resort Tororomba
4.3 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Resort Tororomba seems to offer a mixed bag of experiences. Guests have lauded the hotel for its upgraded rooms and overall comfort, as well as the inviting atmosphere and broad selection of amenities that enhance their stay. The location is generally appreciated for its picturesque views and convenience, despite some concerns about the distance from the airport.
However, some travelers have pointed out issues ranging from room cleanliness and maintenance to variable service quality and noise disturbances. Opinions on value also vary, with some guests finding it reasonable and others questioning the cost of certain services.
Location
Convenient
Atmosphere
Welcoming
Rooms
Unkempt
Value
Reasonable
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
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On our arrival the experience was not as receptive as we expected, at the reception, we did not pass the information of how the hotel was operating, we had to request an explanation. After that it was all to a thousand wonders, it becomes difficult to name all the employees, after all we do not know the names of all. I even gave the suggestion to put the names on the uniforms, so that we know the names of everyone, the quality Rosi sought us to know how was our stay and asked for tips and suggestions of improvements, accepted all our suggestions of improvements and served us super well, always called us concerned about providing us the best experience, the waiters Adenuto, Rodrigo, Tainá, Wellington were the ones we had the most contact and remembered the names, because I forgot the names of several, who deserved all credit of the perfect stay, always with a smile on the face and an impeccable care. Rodrigo makes the best drinks and the beautiful decorations for the photos. The girls of the cleaning also were always very attentive and the cleaning of the room was always very well done. We ordered a dry garbage dump and then also put the For those with children, there are activities every day for children, there are for adults too. The food was always very full and well seasoned, sometimes at the peak of movement felt a slight delay in replacing the food, but nothing that interfered. Every corner of the Resort shows that everything is done with affection, lots of natural beauty to look at. Already at the checkout we were very well served, no problems, our trip ended with a lot of tranquility and attention from all, I recommend and if God wants we will soon return! Over the view of the beach, we picked up apartment facing the sea, phenomenal view for those who like to appreciate nature and sleep with the noise of the sea
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Viajei na baixa temporada então não tinha tanto movimento no hotel, foi super tranquilo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Positive points: wonderful food, incredible show by employees at night in Bahia, excellent rooms, fantastic beach staff, restaurant and room cleaning. Hot water pool. It was worth going. Points to improve: put chlorine in the water mirrors in the games room, there are a lot of mosquito larvae, put air conditioning in the games room, be careful with manholes sunk in dark places, increase and especially renew beach furniture, more half are not in usable condition. Despite the areas for improvement, our stay was incredible!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The resort is nice, has a legal infrastructure. The new Monã restaurant has a very cozy architecture. The meals are of excellent quality and quantity.
The rooms and roofs are very good. The bathroom has a good size for a family of up to 4 people.
The recreation team does the entertainment of the little ones with quite skill and competence. O Uncles Scooby and Frajola, are quite dynamic and help in the calm of adults.
Because it is located in an area of Atlantic forest and has a small area of mangrove, there is the presence of myrtles in the common areas.
The gym, has an architecture that talks to the rest of the resort, air-conditioned, with appliances that take care of the message and some that need a little more attention in relation to conservation. I felt the lack of a digital clock and an ambient sound in this place.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Se vc gosta de beber sem miséria, busque um resort ALL inclusive, o que não é o caso daqui.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were at the resort between 10/02 to 17/02/24, the place is really very beautiful, the construction and external infrastructure too, but here are the reservations: the service is very bad, what doesn't happen naturally to adjust is a struggle, On more than one occasion, I had bed service replace only 2 towels and we were 3 people, each time I had to go get it, at meals ask for juice or a jug of juice at least 30 minutes before serving, as the chance finishing your meal without the juice is great, the same does not happen with ready-made items, such as: cans, bottles, but the preparation only takes a lot of patience, the room I stayed in is renovated, but the water in the shower is without pressure, bath ok, but it's not good for a resort, the room is beautiful, but there are small insects, scratches and others, I even asked for an aerosol, I think a more professional solution is appropriate, the bathrooms, although they have natural ventilation, smell bad, I believe that due to the septic tank returning the smell, the water closure system is inefficient. The meals per kilo were all ok, the price is R$ 75.90/kg on this date, I believe it is fair, but the variation is not very large, even if you order a la carte, possibly from the 5th day you will already be sick how we ended up, still regarding the buffet, we suggest that the resort maintain a basic line that pleases everyone or the majority, I understand that it is not possible to exclude orange juice from breakfast and leave 2 very different flavors, if there are only 2 types, one common (orange, pineapple, grape, lemon) and one, a seasonal or regional fruit. A strong point goes to the recreation team who work with energy and bring joy and life to the place, my congratulations to Tio Sorriso and Tia Cigarra, they really do a job above the local level, differentiated... The beach is beautiful, a good stretch of sand, the water wasn't the cleanest I've seen in Bahia, but the weather was quite unstable, with rain, which didn't help. Finally, very fair prices for a resort, although in terms of service and amenities, in my opinion it does not deserve that title.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:Pouco espaço junto a borda da piscina, precisa acordar cedo, se aplica a família c/ crianças...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The resort is welcoming, I feel in the backyard of home. I would like to thank the professionals for their professionalism: Antônio, Orian, Aunt Cigarra, Uncle Scooby and the beautiful Uncle Caloi... they welcomed us with great gratitude. These highlights make all the difference at the Resort. Points to improve at the Resort: - Maintenance in the daily bathrooms, mainly in the bathrooms of the cabins and bars, the times I tried to use was not possible, the environment was very dirty without conditions of use. - Evaluate and place more cabanas on the beach, the rotation of guests in the resort does not match the few cabanas, the guests have to rush to save a place to spend on the beach" Issos which has plaques informing that it is forbidden to save place, but it does not work are many people for few chairs, sunshine and beach cabanas, generates a dispute "it would be important to pay attention to this quisito... - "Gravissim error" I requested at the reception a contact from a pharmacy to the enterno, the collaborator passed me the contact. I made the purchase and requested that the delivery was to the resort passed - if 2 hours and I covered the establishment, the same informed that it was already 2h30 that the remedy had been delivered, I called the reception is the remedy in fact was there " no moment the reception had the respect to interphone and warn 'DETAIL was a woman of 73 years who was in need of the medicine. If I didn't turn on the remedy, I'd be there today. - Huge queues at the time of meals the Moama restaurant does not involve a lot of people. The table where the drinks are placed interferes with the whole process. You don't know if you serve or take the drink, it creates discomfort. It would be important to change that dynamic. - Change the types of desserts, always the same "needs variety" we pay a fair price in the accommodation, but the food offered does not jus.
- Continuous maintenance in the pools, large and small heated baths, water from the tanks heated very dirty the color already said everything, liguentos tiles.. me and my cousins stayed with thick skin and with a few balls, we are treated the site with dermatological medications.
- Floor of apartment 12 mofado, no maintenance. - After 22 h still had a child cheering in the park and Tyrolese, realized that the space has no rules of silence after 22 hs "it would be important to signal the guests.
- I requested a snack at 22:30 at the reception the collaborator informed that there was no snack to take to the room and as soon as the request was ready would warn me, ok 1h30 and no warning I interphoneed at the reception and the snack was there, according to the employee's report, he interfered in the room and only called "Laughter" I went to pick up the snack after 1h30 frozen, detail standing over the counter. I questioned the same that a resort of that structure did not have an employee to take the request in the room... he infomated that in fact did not have, because in the nighttime the resort reduces the staff frame...
- I requested an acarajé in the ice cream cabin the collaborator informed that it was missing...
- Evaluate the towel rate for the pool, our accommodation is not any accommodation the prices of the per day contemplates this item.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Os motoristas de aplicativos não respeitam o preço sugerido do App eles cobra100%DEVIDO pouca...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort had everything to be a good hotel, but they are concerned about building more rooms and leaving maintenance aside.
Food is very trivial and very bad. Glasses are dirty all the time Dirty and old towels. Very old and thin. Swimming pool dirty all the time. Blurry and full of fat on the edges. The rooms around the lagoon are old, dirty and neglected. Ceiling falling apart in several areas of the hotel. Day use filling the pool Very poor children's entertainment. The monitors' clothes say it all. Old and faded. Children's indoor play area is hotter than a sauna. New environment, but without air conditioning. Absurd! The wooden slats on the pool deck are sinking. As well as the bridge that connects to the beach. Breaking, sinking and out of paint. There is no hairdryer in the rooms. That's because we changed rooms and none of them had one. Need to train employees on hygiene. There has to be a manager running around the hotel and checking things. Charging.... there is no. Family business without management.
Hygiene, a determining factor, is not the hotel's strong point. The maids place the bed linen and towels anywhere, without any worries before they are placed in the room.
Anyone who receives a full pension is harmed. Because the ideal is to get food by the kilo. Take enough and pay little. It gets crowded to get food and if it rains, forget it! There is no space to accommodate guests.
The waiters are attentive and polite.
Instead of new constructions, you have to improve and conserve what you already have. A feather!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel well below expected. I made a reservation in the premium suite overlooking the sea, left us in the room overlooking the gym, elastic bed and a garden view. Few rooms with sea views, before closing contact the hotel reservation area. In the rooms the frigobar is empty, if you are thirsty you need to go to the restaurant and reception to buy.
The full board option is not worth it, every day very repetitive, little variety, the staff does not serve juices/water and soft drinks on the table and a super important detail. The space where food remains has many flies, they are many, believe me. Choose the half board option, so you can choose whether the family will have lunch at the restaurant per kg or petiscar at the beach restaurant. Far from being a 4 star, we are quite disappointed.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I made a Reservation in a standard accommodation and requested a crib because I have a baby of 1 year old. Well, we arrived at the “Resort” on the 10th (I am still here) and to our surprise the room was all fouled, the mattress was fouling, dirty floor, the bathroom box was FOUL, there were no conditions to bath my daughter there... crib we asked for our baby was fouled and there was no mattress, they put some edredons to lining the crib. We switched room, came to the premium suite (we paid the difference, of course, because we ⁇ 't let our daughter sleep in a rough mattress and neither bath in a nasty bathroom) excellent room. Staff are polite but lack structure for children here. The restaurant has only 6 chairs and the meals have seen a hunt, who finds the chair first takes, the rest stay with the children on the lap trying to feed, who has a child knows that child eating lunch on the lap is bad. Parents' Day we had a horrible dinner due to lack of chair, my husband and I need to switch over the meal to stay and feed our daughter. We went to the reception to look for the manager and wonder, ngm knows who the manager is... nor here he stays. Absurd a place called Resort and has not even structure for guests, because they know how many children will have pq on the Reservation inform the age of the babies
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'll start the review with the best positive that any location should have - the people! The attention, the sympathy, the attention of the staff was IMPECCABLE!
But that's all...
Below are the points I find unacceptable in a Resort in the Northeast:
- There were no towels for the beach or pool, in the 5 days I was there, I only got towels for 1 day only (and they were dirty!). - The food was cold and when questioned the staff said no! Ordering portion on the beach is guaranteed cold food. - rooms without blecaut and with an unbearable noise of air conditioning (it wasn't my room). - works, yes works during the day and next to the restaurant, so you eat with noise of works in the ear (no relaxing?). - pool boards were loose and slippery. - there is 1 river in the Resort, but the staff of the works threw the boards and materials of the works in the river - I saw this! - on the beach had a day that had no more fries, ketchup and hamburger bread (!!!) - Finally, I saw one of the workers of the building come out of a bathroom and pass water in the hands of the jacuzzi !!!
Finally, it's a pity! Because it has structure, there are excellent people, the food is not bad - but the owner who is from São Paulo, is away and......
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Longe da praia! Apartamentos isolados!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent 1 week with my family at the Resort and we were totally satisfied with the stay, the Premium suite is excellent, new and with sea views.The hotel infrastructure in general is very good, everything very clean, friendly and helpful staff. The climate is calm, good music, without that exaggerated mess of most resorts, we hired full Pension and it was much better than all inclusive experiences we already had, good food, varied menu and the meal is available for quite a while. To be fair, the desserts and sweets in general are pretty bad, but it was positive pq we stayed in the fruits instead of the sweets..rs Still about food, the drinks or meals ordered a la carte has a fair value, we were worried about it and it was no problem, a portion of acarajé in the beach bar costs 15 reals!!!! 6 real coconut water!!!! The recreation team is amazing, my daughter loved and wanted to participate all the time, she is 4 years old, was treated with the greatest affection by all. The toy shop is beautiful, huge and nice, outdoor park tb, the structure is great for kids..we really love everything. I need to mention the aunts Mônica, Star, Honey, Pudim and Cigar, super dear with the children, made all the difference in our stay and my daughter who never got any recreator, fell in love with all. I always search reviews before closing stays, so I made the question of coming here to record our super satisfaction, to what is proposed and especially for the value, it was a wonderful experience!!!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Olivenca area.
PRICE RANGE
C$116 - C$200 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of BahiaIlheusOlivenca
NUMBER OF ROOMS
107
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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