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Pestana Grand Premium Ocean Resort

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Traveller (1298)
Room & Suite (450)
Pool & Beach (215)
Ratings and reviews
Certificate of Excellence
  • Excellent66%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“real canoa”(59 reviews)
“sea view”(143 reviews)
“lovely hotel”(122 reviews)
View all reviews
What's included
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Spa
Wheelchair Access
5 Star Hotel
The Pestana Grand is one of the best and most prestigious 5-start hotels in Funchal, Madeira and sits upon the Ponta da Cruz cliff with a view of the oceans and Cabo Girao. It is only 30 minutes on foot from Formosa beach and has direct access to Promenade do Lido, the famous promenade...
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Location and contact
Rua Ponta da Cruz, 23 | São Martinho, Sao Martinho, Funchal, Madeira 9000-103, Portugal
17 km to Madeira Airport
45 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,187)
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1,748 results
Traveller rating
1,175
443
97
23
10
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1,175
443
97
23
10
Show reviews that mention
All reviewsreal canoasea viewlovely hotelcourtesy busindoor poolglass of madeira winefree bus into funchalforum shopping centrehappy hourlocal restaurantshotel restaurantsfive star hoteltea and coffeerelaxing holidaypool towelssalt watertime share
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1 - 5 of 1,748 reviews
Reviewed 2 days ago

One of the nicest holiday hotels we have stayed in. The hotel decor is very tasteful and our spacious room on the 4th floor overlooking the sea and pool area was very comfortable and well appointed, with the exception of the pillows which were very...More

Review collected in partnership with Pestana Hotel Group
Thank john t
Reviewed 2 days ago

Beautiful hotel in wonderful surroundings.Excellent service by staff who were always calm and efficient. This added to our relaxing time. Breakfast by the pool in the sunshine always made us look forward to each day.More

Review collected in partnership with Pestana Hotel Group
Thank Dennis B
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 2 days ago

Dear Mr. Dennis B, Thank you very much for your visit and for taking the time to write us your review, it is great to hear you had such an enjoyable holiday with us. We thank you especially for your kind words on our staff,...More

A TripAdvisor Member
1
Reviewed 3 days ago

We enjoyed the peaceful and friendly atmosphere of the hotel and really felt that we were able to relax and enjoy Madeira. Thank you for making our experience perfect! The hotel is a little bit further away from the hustle and bustle but still within...More

Review collected in partnership with Pestana Hotel Group
Thank A TripAdvisor Member
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 2 days ago

Dear Guest, We’d like to thank you for your visit and for taking the time to share your experience with us, it gratifies us all to hear that you had a fantastic stay at Lti Pestana Grand! It is wonderful that you found our hotel...More

Reviewed 4 days ago

This is our second visit to the Pestana grand hotel, Madeira. The service you receive from all the staff is exemplary and the hotel and grounds are kept in beautiful condition. Our room was well appointed and very comfortable but I would suggest opting to...More

Review collected in partnership with Pestana Hotel Group
Thank John B
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 4 days ago

Dear Mr. John B, We’d like to thank you for your visit and for taking the time to write us your feedback, it gratifies us all to hear that you had another fantastic stay with us in our resort and that you are considering returning!...More

Reviewed 5 days ago via mobile

We stayed at this lovely hotel for two weeks early July,excellent staff friendly and so helpful,this went for all departments, housekeeping, reception ,pool staff, waiting staff ,porters and cleaners. Mac had a medical problem which required emergency aid at pool area this was dealt with...More

Thank Anne G
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 4 days ago

Dear Mrs. Anne G, We would like to personally thank you for your kind words and for your visit to Lti Pestana Grand. It gratifies us to know that you had a great time with us! We thank you especially for your comment on our...More

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About
Description
The Pestana Grand is one of the best and most prestigious 5-start hotels in Funchal, Madeira and sits upon the Ponta da Cruz cliff with a view of the oceans and Cabo Girao. It is only 30 minutes on foot ...More from Formosa beach and has direct access to Promenade do Lido, the famous promenade in Madeira. Surrounded by magnificent gardens is the island's largest outdoor saltwater swimming pool with views of the sea. The hotel has a spa, with a Jacuzzi, sauna, gym, Turkish bath and even a panoramic indoor swimming pool, in addition to massages and/or spa treatments. For dining, guests can enjoy four restaurants and two bars. If you bring your family, the little ones can play in the lounge or the garden with a game zone. There is a free private car park (subject to availability). All rooms are spacious and bright, include Wi-Fi and have private balconies. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Free Internet
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1298)
Room & Suite (450)
Pool & Beach (215)
Dining (134)
Amenities (72)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
hgrimmer2016
July 8, 2018|
AnswerShow all 2 answers
Response from Eric_Schumann | Property representative |
Dear Madam, We’d like to inform you that our breakfast and dinner buffets are complete with a wide variety of dishes from which the guests can choose depending on their dietary requirements. This includes gluten-free and... More
0
Votes
Lesley June W
June 11, 2018|
AnswerShow all 5 answers
Response from carol l | Reviewed this property |
Just ask reception. The Grand Ocean is a really accommodating hotel, and I'm sure the staff will help you with the cake. Can't recommend this hotel enough!! It's great.
1
Vote
86TomTomTom86
June 10, 2018|
AnswerShow all 8 answers
Response from tototny@ | Reviewed this property |
you can booked ticket on line too sam bus madiera just google and youll see the website during your stay you can buy unlimited local bus qhile you stay if your staying distance from funchal you can avail 1 day 3 or 5 or 7... More
1
Vote
Room Tips
"Sea views are best as side is over the entrance or main road, but the view from the pool area makes up for..."