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See all 1 hotels in Sao Martinho

Pestana Grand Premium Ocean Resort

1,999 reviews
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Traveller (1197)
Room & Suite (429)
Pool & Beach (209)
Overview
  • Excellent66%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sea view”(163 reviews)
“courtesy bus”(100 reviews)
“lovely hotel”(115 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (1,999)Write a Review
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1,084
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All reviewssea viewcourtesy buslovely hotelindoor poolglass of madeira winefree bus into funchalforum shopping centrehappy hourfive star hotellocal restaurantsrelaxing holidaytea and coffeepool towelsevening entertainmenttime sharebeautiful islandplenty of choice
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471 - 475 of 1,613 reviews
Reviewed 28 February 2016 via mobile

Had an amazing time here, the staff were very professional and friendly, and we're always smiling, they always looked smart and were eager to please. The service was superb, I could not fault anything or anyone. The room was very clean and had wonderful views...More

1  Thank 21Ally
Response from Alberto_Reynolds, Gerente at Pestana Grand Premium Ocean ResortResponded 13 March 2016

Dear 21Ally, Thank you very much for choosing the Pestana Grand over so many other Hotels in Madeira. In the name of our team we thank you for the compliments and feedback towards them, I will make sure they receive this type of feedback from...More

Reviewed 28 February 2016

This is not a luxury hotel - it is shabby in places. The indoor swimming pool is well appointed but small. The grounds are beautiful and outdoor swimming pool (that we could not use on February) is spacious. The view from ocean view rooms is...More

Thank Stephen J
Response from Alberto_Reynolds, Gerente at Pestana Grand Premium Ocean ResortResponded 13 March 2016

Dear Stephen J, Thank you so much for joining us. We would like to thank you for the positive feedback and were happy to learn that, you had a most enjoyable time with us. It is a personal pleasure every time we meet our guests...More

Reviewed 28 February 2016

Stayed for a week in Feb 16. Good location with excellent coastal views. The outdoor pools a amazing - though the weather was rather chilly for most. There is also a very good indoor heated pool. The hotel runs a frequent free bus service into...More

Thank Colin S
Response from Alberto_Reynolds, Manager at Pestana Grand Premium Ocean ResortResponded 6 March 2016

Dear Colin S, Thank you so much for choosing the Pestana Grand over so many other Hotels in Madeira. We are happy to know that you have a most enjoyable time with us and that, the facilities and services provided were up to your expectations....More

Reviewed 28 February 2016

Stayed 18 - 25 Feb 2016. Flight from Manchester. Perfect for a short break, short flight from UK. Beautiful island. Lovely hotel, very welcoming, classic decor. Rooms are good size, clean, good condition, good shower, gardens beautifully kept, fab view out to sea. Staff all...More

Thank Heather S
Response from Alberto_Reynolds, Gerente at Pestana Grand Premium Ocean ResortResponded 13 March 2016

Dear Heather S, Thank you very much for choosing the Pestana Grand as your holiday in Madeira. We are happy to learn that we did corresponded to your expectations and you had "The time of your life" while staying with us. With kind regards to...More

Reviewed 26 February 2016

Good, quiet position away from Funchal centre - courtesy bus available but we preferred to walk. Room clean and tidy, enough space. Staff attentive and professional. A very relaxing holiday and I would recommend.More

1  Thank rwh250
Response from Alberto_Reynolds, Manager at Pestana Grand Premium Ocean ResortResponded 27 February 2016

Dear rwh250, Thank you very much for spending your holidays at the Pestana Grand. In the name of our team I would ilke to thank you for your positive feedback and we all really hope, you had "The Time of Your Life" while staying with...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$88 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$88 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1197)
Room & Suite (429)
Pool & Beach (209)
Dining (134)
Hotel & Grounds (765)
Bathroom (20)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Welshtraveller111
13 January 2018|
AnswerShow all 4 answers
Response from dianebutt24 | Reviewed this property |
Lovely buffet with quality food, lots of choices. Better than most, even fussy moaners won't get a chance to complain! Ask for ice cream as its not put out. You can pay and eat in the other restaurants in the hotel, they... More
0
Votes
AnnaPreece
10 January 2018|
AnswerShow all 5 answers
Response from pmartinslux | Reviewed this property |
If you want very good sandy beaches you have to go to Porto Santo, the island next to Madeira. There are very few beaches in Madeira and little sand available. But then you don't have the nice landscapes and places to visit... More
0
Votes
sue h
7 January 2018|
AnswerShow all 7 answers
Response from Alex S | Reviewed this property |
I've never been in April but I'm sure the outdoor pool is never heated , I've been twice and outside pool cold ..Indoor one is nice tho not as big .. Going back Middle of Nov 2018 .. Are you booked already or just thinking... More
1
Vote
Room Tips
"Try to get a room with a sea or side view of the sea"
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"SEA VIEW without hesitation"
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"air conditioning a tad noisy"
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"Room 1103 a great room on first floor with excellent side sea view"
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