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Grand Bahia Principe El Portillo

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Grand Bahia Principe El Portillo
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5,676 Reviews from our TripAdvisor Community

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Showing 2,746: English reviews
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Kentville, Nova Scotia
Reviewed today NEW

A nice resort. Pros - The buffet is one of the best we have experienced. Nice beach and you can walk in either direction for a long way. Very clean resort. Great crew at the dive centre, thanks Alvaro! Great snorkelling from the beach. Nice grounds. Nice pool. Cons - standard rooms are very small and crowded with too much...

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1Thank beacher702
Mississauga, Canada
Reviewed yesterday NEWvia mobile

We arrived March break and the resort were full. We have paid extra for a Junior Suit Superior accommodation. On arrival they only had standard room. As an apology for the inconvenience we received 2 device free Internet and free safe. However with 2 kids, mother and grandma it was a cramped place. One double bed one single and a...

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3Thank Ildiko215
Reviewed yesterday NEW

We had the best time here. The snorkeling was absolutely amazing, so make sure to bring your snorkeling gear! All you have to do is go about knee deep and it's like swimming in an aquariam. My fiance' and I had planned to take a few day trips, but we loved the resort so much, we decided to just to...

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Thank Natalie R
Toronto, Canada
Reviewed yesterday NEW

Me and my husband and two children (ages 4 and 6) stayed at this resort for over a week in March 2017. We were traveling with another couple, also with two young children. We had the worst experience we have ever had, mostly caused by poor and rude customer service. We had booked our trip with friends and both booked...

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1Thank annambarrett
Las Terrenas
Reviewed yesterday NEW

Locatiom close to El Limon Cascada, beach front is not overcrowded with resorts or hawkers. really truly beautiful, mostly untouched beach. Exceptionally friendly staff. Resort is a bit outdated but they are maintaining it well.

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1Thank Holly B
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

My brother has stayed there 3 times and recommended the place it was 10 of us in. The resort .we had problem at check in the guys was Very rude and saying we got the resort to early meanwhile it was 12pm wd where not expecting our room to be ready as we are aware of the check in time...

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4Thank rojas0202
Montreal
Reviewed 3 days ago NEW

I will make this short. This is my 2nd time at this resort and it is a very nice resort overall. The good: Beautiful beach Good food Clean Sup. junior suites are OK I like the fact that their is plenty of room outside to eat Small resort Worth the money spent The bad: ( or I should say ......

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2Thank BigBirdMontreal
Halifax
Reviewed 3 days ago NEW

A beautiful resort we had a beautiful room a smaller pool and bar close to our room, resort was very clean, mostly french speaking guests, staff spoke very little English, buffet was great lots of good food , we were to 4 restaurants at the resort , we did the motorized catamaran excursion for one day, that was lots of...

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3Thank Marilyn T
sarnia
Reviewed 5 days ago NEWvia mobile

Fourth time at the resort and just as beautiful. I found the English a little tougher this time. Brazilian restaurant to die for. Go hungry. The only negative again all beach chairs gone by six. Some never used all day.

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4Thank weechloe
Toronto, Canada
Reviewed 6 days ago NEW

stayed for 8 days in march 2017 with my wife, 2 children and another couple. the bottom line is that it was a terrible experience caused primarily by staff that were at best indifferent, at worst, openly hostile, rude, inconsiderate, or just plain incompetent. i would not under any circumstances recommend this resort to anyone. our train wreck of a...

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5Thank rossb2017dad

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 8 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $183 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 606
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Samana, Dominican Republic - Las Terrenas
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 On the Beach Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay off the ground floors if it rains hard. Resort floods”
  • Water running down the wall from roof leaks during rain
 of 5 bubbles beacher702, 30 Mar 2017 | Read review
“A tip does not make any difference as they will give you what they want”
 of 5 bubbles BigBirdMontreal, 27 Mar 2017 | Read review
“Do not stay in Building 2 under water and flooded, not our room but a ruined vacation for someone”
 of 5 bubbles MarilynT765, 27 Mar 2017 | Read review
“Jr Suite Superior are farthest from lobby in blocks 28, 10,11, 12,”
 of 5 bubbles NovaScotiaSeaport, 23 Mar 2017 | Read review
“Building 14 was close to the lobby”
 of 5 bubbles 321johnsond, 22 Mar 2017 | Read review
5 of 5