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Grand Bahia Principe El Portillo

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5,470 Reviews from our TripAdvisor Community

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Showing 2,648: English reviews
Reviewed yesterday NEW

This was our 7th time in El Portillo and we are definitely coming back again! We love the location and especially the beach area; it is probably the best beach we have seen! The staff was great and accommodating! We would like to especially thank Miguel and Valentin from the reception as they have gone above and beyond to make...

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Helpful?
Thank Roman K
Kissimmee, Florida
Reviewed yesterday NEWvia mobile

I was definitely pleasantly surprised with this resort. The staff was friendly and polite at every interaction, the food was delicious (Even at its buffet!) and the beach was crystal clear. The resort was small in size but good enough for a quick getaway, however, if your looking to party the night away this is not the spot for you....

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Thank MrsAriel
Reviewed 2 days ago NEW

Traveled on January 11th 2017. Will start of by saying that the week i was there was very windy and rainy. From what the locals told me, This is how it is in the winter months. The hotel is very family oriented. Not a place for singles to be travelling to . The hotel is very clean and well maintained....

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Thank Ivan D
Bradford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Dear readers I hope you find this review useful. Firstly the bad points: if I had to pick it would be the reception desk, not that the staff weren't friendly but more that as a Brit I would queue up politely behind others get to the front then the member of staff would move off and serve someone who had...

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5Thank jackiedolan2016
Laval, France
Reviewed 2 days ago NEWvia mobile

Great staff. Great beach with excellent snorkeling. Good food. Not much around, so be prepared to spend your time around the hotel or paid excursions. If it's peaceful and relaxing your after, this is the place. Evening disco and show if that is your thing, so it's still possible to party a little. Highly recommend it. Tip: the excursions done...

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2Thank JD_Hogg_53
Montreal, Canada
Reviewed 3 days ago NEW

This resort is great. Clean and very friendly staff and on the ball. Couple and family oriented. Not a party place. Go to relax, soak in the sun, and eat delicious food. The only downfall, I wish there was another pool area, there aren't enough seats for approx. a 600+ unit resort. Its a 4 star hotel, upkept like a...

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2Thank M A
Ottawa, Canada
Reviewed 3 days ago NEW

This resort is a winner. The rooms, food, service, beach, gardens and available activities are all great. The overall layout of the resort is excellent. The main buffet, lobby bars and main swimming pool are essentially side-by-side, and you are no more than a 7-8 minute walk to the beach from the farthest buildings (where we stayed) The lobby bars...

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5Thank Karyn G
Wawa, Canada
Reviewed 4 days ago NEW

The rooms are very nice, they have a patio door that opens to a medium sized balcony with a table and two chairs overlooking a nice adult pool with a wet bar. The grounds are beautifully maintained. The staff was pleasant and always smiling, willing to assist us when and if we asked. The workers are just that, they ARE...

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1Thank Ellen-egan
Reviewed 5 days ago NEW

went there for a week jan 8-15 2017 enjoyed it very much, good food, nice beach, helpful staff. relaxing place, rooms were clean and spacious and comfortable. would go back there again. excursions to the different places in the area were fun and interesting. only thing that wasn't good was the weather but they cant control that, it was windy...

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3Thank Bryan K
Sebringville, ON
Reviewed 6 days ago NEW

Pros: Awesome family suite, beautiful beach, snorkelling, grounds, food is very good, service great, ability to walk the beach, super clean, wifi in lobby works well, nice options for a la carte meals. Cons: Periodic rain (research had not suggested this would be the case for early January), nightly entertainment is not great with the exception of Michael Jackson and...

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2Thank Rauser
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all we would like to thank you for your nice comments about the Hotel and we hope that you have had a nice trip back home. We really appreciate your comments because we want to be better everyday and work to satisfy our guest needs and we are so happy, because we did it with you....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 4 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $188 - $648 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Samana, Dominican Republic - Las Terrenas
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#2 On the Beach Hotel in Las Terrenas
#2 Spa Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#7 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
749 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a suite closer to the lobby.”
 of 5 bubbles ivandC7772ZI, 21 Jan 2017 | Read review
“We were in the #10 rooms and I found them just a nice walk to the Lobby but my husband has heart issues so he found the walk a bit tireing.”
 of 5 bubbles Ellen-egan, 19 Jan 2017 | Read review
“we were in a suite, very nice.”
 of 5 bubbles bryank702, 18 Jan 2017 | Read review
“If you are near the water park be ready to walk!”
 of 5 bubbles Rauser, 17 Jan 2017 | Read review
“We stayed in Villa 25 and it was less than a 2 min walk to the main building, pool, beach etc.,”
 of 5 bubbles phils586, 17 Jan 2017 | Read review
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