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Grand Bahia Principe El Portillo

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5,736 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe El Portillo
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Showing 2,776: English reviews
Reviewed 1 week ago via mobile

The beaches were fantastic. The water was so clear you didn't need snorkel gear. You could stand in the water and see the fish. Rooms were nice. We stayed in Villa 27th which was noisy due to being by the main entrance. Restaurants were okay. Really enjoyed the Brazilian restaurant. Buffets seemed to have same foods at lunch and breakfast....

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Helpful?
1Thank Gina M
montreal
Reviewed 1 week ago

We just returned from our first trip to DR. We chose Samana and this resort after reading many reviews. We were not disappointed. We had a wonderful time. Let me start with the Royal Golden option by Air Transat. There were a few good perks but make sure that your location is what is promised. I was in Villa 5...

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2Thank sk8pro
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all please receive greetings from the Grand Bahía Príncipe El Portillo. We would like to thank you for trusting and recommending Grand Bahia Principe Hotels & Resorts. We are grateful for your comments regarding your recent stay with us and appreciate that you have taken the time to give us your feedback. It is always a...

Thornhill, Canada
Reviewed 1 week ago

Just got back from a family-vacation week at this resort. Everybody liked the place. Below are the key points, both positive and negative. Airport and transfer: The local Samana airport is small and is located only within a 40 min bus ride from the resort. No lineups, no crowds, just a few flights daily, mainly from Canada. But it also...

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4Thank AndyT2012
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciate your comments about of our facilities and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the quality...

Brooklyn, New York
Reviewed 2 weeks ago

We had our vacation at El Portillo Jan18-Jan28. It was our third time at the same resort. Outstanding experience! Every stay we discover something new there. Every time we wish to stay longer there. People are so friendly. Rooms are very clean. Food in buffet and restaurants was really great. Every evening we enjoyed beautiful live music and nice show(no...

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4Thank sunnyivs
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for your nice words about your recent stay at Gran Bahía Príncipe El Portillo. We are really glad that you have enjoyed our hotel, food and service. We hope to welcome you back again next time to make your holiday once again a memorable vacation!!! For any enquiry, please do not hesitate to reach...

Reviewed 2 weeks ago

This was our second trip to the Dominican and our first at the Grand Bahia. We easily found our bus at the airport and were driven to the hotel after a short wait. The trip takes you through some nice scenery, sitting on the left side of the bus gave the best views. Our representative ( we flew with Westjet)...

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5Thank arrondee1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly, thank you for taking the time to post a review of your stay in our hotel. We appreciate your comment and value your opinion for the overall betterment of our hospitality. Your comments will serve to improve not only the appearance of Gran Bahia Principe El Portillo, but also its essence of both presentation and performance. Thus...

Thunder Bay, Canada
Reviewed 2 weeks ago

The resort was nice. I loved the fact that it’s small! It didn’t take any time at all to walk from one end of the resort to the other, which was nice since there were amenities at both ends. We had issues upon arrival. We got to the resort at 4:30pm and were finally in our room and settled at...

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1Thank Hazels_Melody
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly, thank you for taking the time to post a review of your stay in our hotel. We appreciate your comment and value your opinion for the overall betterment of our hospitality. Accept our sincere apologies for the reception at your arrival, we are committed to our guest receive. Please be advised that the Manager was properly informed...

Ottawa Canada
Reviewed 2 weeks ago

My husband and I arrived here from March 31- April 7 Air Canada. Representative gave us our bracelets and envelope on our bus which saves a lot of time. Arrived at hotel around 11;30 am, was a little worried about the 3 pm check-in but went for lunch and got our room key around 1 pm. We were in building...

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3Thank Cdnangel_27
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciate your positive comments about of our facilities and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the...

Cowansville, Canada
Reviewed 2 weeks ago

This is a beautiful, clean, friendly resort. The junior suites are breath taking, a little walk from the lobby but I used the trolley often to return to my room. This is a quiet resort, but if you want to have fun you must sit by the beach bar the bartender ( Lady Gaga ) will make any one day....

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2Thank Rick R
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is a real pleasure to us to get your comment. You can be sure that there is no biggest reward for us than to get a message like yours. We are glad that you have enjoyed your visit with us. We are delighted to share your comments with the rest of our staff. Please do not hesitate...

Calgary, Alberta
Reviewed 2 weeks ago

I just got back from a one week stay at this resort and we loved it. There is a lot to say, but I'll condense it into a pro/con list for the sake of time. Pros: -The room was quite large, the plumbing worked well, and the air conditioning kept the room cool. -There was a large variety of food...

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1Thank FloatOn24
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We hope to have you back in the near future at the Grand Bahia Principe El Portillo and I take...

Reviewed 2 weeks ago via mobile

As soon as we landed at Puerto Plata Airport we found out that the drive from the airport to the resort was longer than our plan ride from New York. Definitely not a way to start our vacation. After a long rough ride we arrived at the Resort and checked in with our party of 4, 2 kids & 2...

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Helpful?
8Thank Stephanie G

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 8 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $174 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 606
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Samana, Dominican Republic - Las Terrenas
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#3 On the Beach Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
865 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you can handle 3 flights of stairs a top floor room might be preferable so you dont hear heavy walkers above”
915edeld, 17 Apr 2017 | Read review
“I preferred the room from 1 to 10 for location.”
sk8pro, 15 Apr 2017 | Read review
“rooms in building 3,5,7,13,14,15”
Amiralouise, 4 Apr 2017 | Read review
“not first floor”
florianrad, 1 Apr 2017 | Read review
“Upper floors for more sun, view. Block 8 was perfectly located.”
csylvain, 31 Mar 2017 | Read review
5 of 5