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Xeliter Balcones del Atlantico

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200 Reviews from our TripAdvisor Community

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Showing 135: English reviews
New York City, New York
Reviewed 7 July 2016

We went to this beautiful property to celebrate a friends vow renewal. Upon checking in, we did have to wait, but it was worth it. Our villa was beautiful! The property was clean and the service was wonderful. We did find a roach in our room one night, but that can be expected in that area on the first floor....

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Helpful?
Thank Brooke S
Las Terrenas, Dominican Republic
Reviewed 14 May 2016

We have stayed here twice now and will highly recommend to all! The gardens, pools, waterfalls, beachside dining great. The first unit we stayed in was a one bedroom and beautifully appointed. The second stay was a huge gorgeous unit with roof top terrace and jacuzzi. room service great option and the fresh pizzas delish. Maid service great and they...

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Thank Lauriebydasea
Santo Domingo, Distrito Nacional, Dominican Republic
Reviewed 3 May 2016 via mobile

Have been coming here for quite a time now, since they opened for business and it has always completed my expectations. Great staff, great apartments, great place! The restaurant is amazing and town is a couple of minutes away in car or 4wheel. I would definitely recommend renting a 4wheel or smaller type of transportation!

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Thank gabialvarezc
Spain
Reviewed 25 April 2016 via mobile

We have been staying in this beautiful garden hotel just unfortunately not directly by the sea. We had transportation from the airport to the hotel, the trip 2+ hours as it is about 100 km away. The hotel apartments are actually AIR B&B privately own. Both apartments and connected restaurant "Porto" are very beautiful but unfortunately unprofessionally run. The quality...

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1Thank globetrotteSpain
New York City, New York
Reviewed 9 April 2016

I loved this hotel. My friends and I were thrilled to be upgraded to the two floor penthouse. The condo was very nicely decorated and fully equipped with everything we needed for a few days stay. There were a total of 2 full and 3 half bathrooms! The upstairs terrace with jacuzzi was such a wonderful place to relax and...

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Thank HoneybeeNY
Vancouver, Canada
Reviewed 21 March 2016

The Balcones is a truly lovely property.The rooms are great, clean, nicely decorated, very comfortable and set in beautifully maintained gardens. Access to a stunning beach and 3 pools is very convenient. The highlight is the gorgeous bar/restaurant area that is superbly designed. We had a fantastic stay! On the downside, we had trouble getting adequate numbers of towels, often...

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1Thank danir180
New York City, New York
Reviewed 21 February 2016 via mobile

Love this place. Peaceful and extremely comfortable for family with kids. El Porto restaurant has excellent service and the food was superb. The chef Carlos has refreshing dishes on the menu. We love it!!! Is a secure location. Short walk from el Portillo beach.

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Thank Miriam R
Tomas H, Public Relations Manager at Xeliter Balcones del Atlantico, responded to this review

Thanks a lot Miriam. We hope to see you back soon !

Indianapolis, Indiana
Reviewed 3 February 2016

My husband/business partner and I stayed for 4 days at Balcones del Atlantico to work remotely and prepare for a team retreat. The location was peaceful, the property beautiful, and the wifi killer. Neither of us speak spanish, so we needed to find someone to help us prep for our team to arrive at another location at the other end...

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Helpful?
Thank angelajeane
Tomas H, Public Relations Manager at Xeliter Balcones del Atlantico, responded to this review

Thanks Angela we will let Delmis, Rafaelina, Maria and Alex about your feedback. Hope to see you back soon !

Bethesda, MD
Reviewed 25 January 2016 via mobile

We have been visiting here regularly since 2013. The apartments and grounds Are in excellent shape. Staff in reception, security and housekeeping are friendly and efficient. Food in the restaurant remains good although more limited now. Service at breakfast is downright terrible. No napkins, juices ordered when we sat down were brought when we are finished eating and one was...

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5Thank sjp3003
Tomas H, Public Relations Manager at Xeliter Balcones del Atlantico, responded to this review

Thanks a lot for your feedback. we are taking notes on your comments to solve those issues. Hope to see you back soon !

New York City, New York
Reviewed 24 January 2016

We had a wonderful Christmas week vacation at Balcones. The people were wonderful. The town was very Dominican with wonderful reasonably priced restaurants. There was plenty for our family of nine with children in their twenties. A special shout out to Delmys De Leon who was a fantastic concierge. She arranged all our restaurant reservations, taxis, ATV, fishing and surfing...

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Helpful?
Thank Ron K
Tomas H, Public Relations Manager at Xeliter Balcones del Atlantico, responded to this review

Thanks a lot Ron we will tell Delmis about. Hope to see you back soon !

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Xeliter Balcones del Atlantico, the newest luxury resort in the Dominican Republic. Balcones features lavish one- two and three bedroom villa suites, a beachfront Spa, Porto, a beachfront restaurant and bar, and a wide variety of Caribbean vacation activities including watersports, eco-tourism and more. Get the full luxury experience by staying at the Penthouse Villa where you will enjoy a rooftop deck offering incredible views, an impressive private plunge pool, and close to 4000 sq ft. of luxury space for 6 to 7 friends or family. Located on the Dominican Republic's Samana Peninsula, Balcones del Atlantico is nestled in a lush tropical oasis on nearly a kilometer of Playa Las Terrenas. Discover some of the world's most pristine beaches, untouched landscapes and underwater splendors while enjoying world-class accommodations and amenities. Check out our current Caribbean vacation packages. ... more   less 

Additional Information about Xeliter Balcones del Atlantico

Address: Las Terrenas - Portillo Road KM. 5, Las Terrenas 32000, Dominican Republic (Formerly Balcones del Atlantico)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $305 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Xeliter Balcones del Atlantico 4.5*
Number of rooms: 35
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Also Known As:
Balcones Del Atlantico, a Rock Hotel Las Terrenas
Xeliter Balcones Del Atlantico Samana, Dominican Republic - Las Terrenas
Hotel Style:
#3 Top resorts Hotel in Las Terrenas
#5 Family Hotel in Las Terrenas
#8 On the Beach Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Xeliter Balcones del Atlantico staff and other travellers.
9 questions
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Philadelphia, Pennsylvania
11 months ago
New York, New York

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Questions? Get answers from Xeliter Balcones del Atlantico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the ground floor units if you enjoy working locks on doors, and security.”
, 15 Mar 2017 | Read review
“Apartments on the first floor are better.”
AldonsaSan, 13 Jan 2017 | Read review
“All unitas at the back of the property”
JME1313, 1 Nov 2016 | Read review
“Ask for roof top terrace with jacuzzi”
Lauriebydasea, 14 May 2016 | Read review
“Rooms closer to reception and further from the beach are quieter.”
danir180, 21 Mar 2016 | Read review
5 of 5