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All reviewsjim and joanneoutdoor kitchensuperior spa suitetall treesgreat bbq areatropical feelpaperbark treespool areabooking tripsthe main streetstudio apartmentfirst floorspa bathtropical paradisea great place to staypool was lovelyself catering
Built on three levels connected by stairs and walkways with a nice swimming pool area.
We arrived late so our key had been left in a key safe with good instructions, it was a bit of a slog to get our cases up to our...More
Stayed in a 2 bedroom. Plenty of space for 2 adults and 2 children. Very clean. Loved the BBQ and pool area. Reception staff extremely helpful. Rained a lot but at least it was warm rain.Plenty of things to do. Reef. Rainforest. Kuranda and tablelands....More
Response from Jim and Joanne T, Manager at The Reef Retreat Palm CoveResponded 6 days ago
Thanks for taking the time to post a review. It is good to hear that you had an enjoyable stay, even during the heavy rain.
Excellent location.Spacious clean room. Staff friendly, helpful and knowledgable, went out of their way to ensure we had an enjoyable stay. Pool and spa the best. Plenty of restaurants within walking distance. Unfortunately it was heavy rain each day. Hope to come back soon.
Response from Jim and Joanne T, Manager at The Reef Retreat Palm CoveResponded 1 week ago
Thanks for taking the time to post a review. It is good to her your stay with us was enjoyable
Truely the most unprofessional service we have ever received! After checking in I went into the kitchen area to make myself a coffee. I rested my hand on the stove top/bench area only to be severely burnt. The stove top switch was in the off...More
2 Thank Hanna A
Response from Jim and Joanne T, Manager at The Reef Retreat Palm CoveResponded 3 weeks ago
It is disappointing but not a surprise to read your review.
Your booking was for a standard spa apartment with 2 x single beds and included breakfast provisions for two persons for 5 days, a box of chocolates and a bottle of wine. You requested...More
✔️Early check in, ✔️easy peasy stroll to the beach and the esplanade and jetty..🏝just a tropical oasis. ✔️Room well appointed, nice bedding, and clean,clean,clean...wonderful outdoor seating with kitchenette (😍) fully stocked I might add withe everything you need. Main grocery (Coles) 1.6 mi away..easy walk...More
1 Thank Gail I
Response from Jim and Joanne T, Manager at The Reef Retreat Palm CoveResponded 11 February 2018
Thanks Gail for taking the time to post a review. We are pleased that you had an enjoyable stay at The Reef Retreat.
Response from Jim and Joanne T | Property representative |
Hi - we would love to help but your trip adviser identity does not disclose to us the name of the booking that we are holding. Please contact the hotel directly for requests of this nature. Trip Advisor is not an... More
Hi - we would love to help but your trip adviser identity does not disclose to us the name of the booking that we are holding. Please contact the hotel directly for requests of this nature. Trip Advisor is not an appropriate forum for such requests and is not monitored on a regular basis for messages. For advice with thanks!