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The Reef Retreat Palm Cove

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The Reef Retreat Palm Cove
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516 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Retreat Palm Cove
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Showing 470: English reviews
Reviewed 18 November 2015

Thoroughly enjoyed our stay for our short team getaway. The location is perfect with only a short stroll to the beach, cafes and restaurants. Rooms are very spacious, clean and tidy - even the studio rooms have a lovely lounge area. The pool was great and set in a lovely BBQ area. I cannot wait to get back to this...

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Helpful?
3Thank Gemma R
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are glad you enjoyed your stay and appreciate your recommendation. Our facilities are ideal for small groups to enjoy a retreat and team building activity whilst being ideally located to all that Palm Cove has to offer.

San Francisco, California
Reviewed 17 November 2015

Spacious modern room set in a shady Oasis. The studio room was much bigger than i expected it had a separate kitchen, lounge area and roomy patio over looking the pool. A 30 second walk to the beach from and main street with a good selection of restaurants. Can wait to go back.

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Helpful?
2Thank Lorraine200967
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for recommending Reef Retreat and Palm Cove as a desirable destination and accommodation for visitors to tropical North Queensland. We look forward to welcoming you back!

Adelaide
Reviewed 15 November 2015

We stayed here for a short getaway and couldn't recommend it highly enough. We had a 1 bedroom room and whilst basic, was all we needed. Had a tv, ipod dock, fridge, tea, coffee, free wifi, spa, air con, inside fan & outside fan on the patio. The outside area is lovely with the pool, spa, outdoor kitchen on a...

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Helpful?
1Thank VinoHobo
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you for your review and recommendation. We provide review feedback to our Housekeepers and they enjoy the reward of knowing that guests are enjoying their stay and the facilities that Reef Retreat offers. We look forward to welcoming you back.

Brisbane, Australia
Reviewed 15 November 2015 via mobile

I stayed here as a group of 10, the check in was friendly & fast. The apartment was clean & fresh with everything you need. Location was perfect too close to cafe's, restaurants & a 2 minute stroll to the beach, very quiet as not on the esplanade. Exceeded my expectations. I will be back!

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Helpful?
1Thank LibbyP74
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We appreciate your feedback on the experience that you recently had in staying at Reef Retreat and sampling Palm Cove as a holiday destination. We are pleased to have made a positive impression!

Camberley, United Kingdom
Reviewed 13 November 2015

nice small hotel really a set of apartments. close to restaurants & sea . no food available bt not necessary really as many restaurants within a couple of minutes. rooms nice but small garden small pool. room sevice only every few days. staff very helpful. overall nothing very wrong & nothing really great but pleasant enough

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Helpful?
2Thank peter c
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to post a review, we appreciate all feedback. As you indicate we are self contained apartments, not a hotel. We do provide a mid-stay service for stays of 5 nights or longer, however towels and other room inventory items are available for exchange or replacement on request as required. With 28 restaurants within walking distance...

Melbourne, Australia
Reviewed 10 November 2015

We recently spent a week at this lovely resort. It provided us with everything we needed to relax and recuperate after a hectic 12months. The hotel is set in tropical gardens and catches the sea breeze. What a wonderful way to holiday! Our hosts couldn't do enough to make us comfortable. Although just around the corner from the main drag...

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Helpful?
Thank Lorraine F
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are pleased that you have been able to find an ideal location to relax and enjoy a carefree break from a busy life. It cost us nothing to help our guests enjoy the time that they spend at Reef Retreat and in Palm Cove. Thank you for taking the time to post a review and recommendation for Reef Retreat.

High Wycombe, United Kingdom
Reviewed 7 November 2015

We stayed here for 5 nights in October at the start of our Australian adventure. We had a flatlet with an open kitchenette and sitting area in a covered veranda on the first floor overlooking the pool. It was ideal for us as it meant we could recover from the flight and get over the jet lag without disturbing anyone...

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Helpful?
Thank Jenny S
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are glad that you enjoyed your stay and appreciate your recommendations in relation to our location and the attraction of Palm Cove as a destination. We acknowledge problems with the reliability of the Wifi and have recently had an engineer come and test the system and redesign and upgrade the capability and location of the WiFi transponders this work...

Bowen, Australia
Reviewed 6 November 2015

I stayed at the Reef Retreat during a world record attempt rickshaw ride. What a luxury to have a spa after a long day in the saddle! The staff were so friendly and welcoming, and went above and beyond to help me with anything I needed. I even did radio interviews in the foyer! The facilities were exceptional, clean and...

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Helpful?
Thank CrysiDavis
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We wish you every success in breaking your world record rickshaw ride. Thank you for taking the time to review us and provide a description of your experience in your stay at Reef Retreat.

Sydney, Australia
Reviewed 3 November 2015

We loved everything about Palm Cove and the Reef Retreat was a great place to stay. Our apartment was very clean and it was good value for money as accommodation at Palm Cove can be very expensive. The setting was cool and tropical, very private and quiet. The location is great, a short stroll to beach and restaurants. I would...

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Helpful?
Thank julie i
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you for your recommendation regarding Palm Cove as a desirable location for holidaying in Australia. We were pleased to read of your satisfaction with the cleanliness of your room and your enjoyment of the Reef Retreat facilities. We do pass on this feedback to our Housekeeper which she appreciates. Thank you again and we look forward to welcoming you...

Reviewed 31 October 2015 via mobile

Absolutely lovely place to stay. Ideal location walking distance to beach and many restaurants & shops. Room had all we needed. Quiet location. Friendly & helpful staff. A relaxing feeling. Not far to travel to Port Douglas Mossman Daintree. Definitely coming back. 😊🌴🌴

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Helpful?
1Thank Calvin F
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are glad that you enjoyed your stay at Reef Retreat and equally importantly that you enjoyed the facilities in Palm Cove and the attractions and experiences that Tropical North Queensland has for visitors.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in a peaceful rainforest setting, amongst the majestic paperbark trees you will find THE REEF RETREAT, Palm Cove. Just a 30 second stroll, 50 meters to idyllic Palm Cove beach and restaurants. Palm Cove is the jewel of Cairns Northern Beaches, a unique, quiet and relaxing village by the sea where centuries old "paperbark" Melaleuca trees line the casual Esplanade. Just a 25 minute drive north of the Cairns International Airport. The Reef Retreat in Palm Cove is a low rise four-star boutique suite style resort set amongst a lush rainforest setting of palms and majestic Melaleuca paperbark trees offering a choice of accommodation from studios, spa suites, 1 Bedroom Suites, 2 and 3 bedroom Apartment. Every room is lovingly laid out and designed to give you all the comforts of home complete with bedroom, bathroom, living area TV/DVD Player, Ipod docks, kitchenette with stovetop and micro-wave, FREE Cable TV, FREE WIFI and spacious private balconies, with views of the pool, lush tropical gardens and the lush green mountains. The Apartment is fully self-contained with laundry facilities. The Resort offers complimentary barbeque and entertainment area for guest use and is licensed to sell Beer, Wine & Spirits for consumption on site. There is a heated salt-water pool and Spa Pool presenting an idyllic Billabong scene, FREE undercover car parking, FREE WIFI and on site guest internet station, Guest Laundry and tour desk services all within a secluded, lush rainforest setting. Reef Retreat can offer you all the personalized, home-style service and facilities that you need for a truly memorable Australian holiday. Ideal holiday getaway for couples and families ... more   less 

Additional Information about The Reef Retreat Palm Cove

Address: 10 - 14 Harpa St, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $135 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Retreat Palm Cove 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
The Reef Retreat Hotel Palm Cove
Hotel Style:
#1 Family Hotel in Palm Cove
#2 Romantic Hotel in Palm Cove
#3 Luxury Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Retreat Palm Cove staff and other travellers.
8 questions
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6 months ago
Melbourne
2 months ago
Daviot
5 months ago

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Questions? Get answers from The Reef Retreat Palm Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check with the owner if you have access issues and/or want some daylight”
 of 5 bubbles SusieQ184, 28 Feb 2017 | Read review
“No ocean view availability with these apartments but as mentioned earlier extremely close to the ocean.”
 of 5 bubbles Trudy2309, 13 Jan 2017 | Read review
“I believe the rooms at the back of the property are a little bigger than by the pool”
 of 5 bubbles thebeason, 4 Jan 2017 | Read review
“apartment on R side corner 1st floor was very quiet”
 of 5 bubbles lisabC9169JQ, 5 Dec 2016 | Read review
“Rooms on the upper level are great.”
 of 5 bubbles Sue1951, 18 Nov 2016 | Read review
5 of 5