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Palm Cove
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    The Reef Retreat Palm Cove

    616 reviews
    #7 of 25 Specialty Lodging in Palm Cove
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    10-14 Harpa St, Palm Cove, Queensland 4879, Australia
    Orbitz.com
    US$118
    US$114
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    Booking.com
    US$118
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    Expedia.com
    US$114
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    Agoda.comUS$117
    TravelocityUS$114
    getaroom.comUS$118
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    Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
    Orbitz.com
    US$114
    Booking.com
    US$118
    Expedia.com
    US$114
    Agoda.com
    US$117
    Travelocity
    US$114
    getaroom.com
    US$118
    Hotwire.com
    US$114
    TripAdvisor
    US$114
    Hotels.com
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    All photos (763) 763
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    Certificate of Excellence
    Traveller (142)
    Room & Suite (510)
    Pool & Beach (70)
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    Overview
    4.5
    616 reviews
    • Excellent69%
    • Very good25%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “jim and joanne”(27 reviews)
    “outdoor kitchen”(19 reviews)
    “superior spa suite”(7 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Suites
    4 Star Hotel
    All hotel details
    Contact Info
    10-14 Harpa St, Palm Cove, Queensland 4879, Australia See on map
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    Rooms
    May 6May 7
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (616)
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    Show reviews that mention
    All reviewsjim and joanneoutdoor kitchensuperior spa suitetall treespool spagreat bbq areapaperbark treestropical feelbooking tripsstudio apartmentthe main streetfirst floortropical paradisea great place to stayself cateringcooking facilitiesbeautiful beach
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    141 - 145 of 562 reviews
    Reviewed 18 September 2016
    Great location

    We stayed for 2 nights and were very happy with the accommodation. We had a 2nd floor room overlooking the pool. The outdoor lounge/kitchenette is a great idea, perfect for the tropics... Very relaxing sitting there reading the paper with morning coffee or at night...More

    Thank Michael T
    Response from Jim and Joanne T, Manager at The Reef Retreat Palm CoveResponded 29 September 2016

    Thanks for your review of our facilities and your description of the options available in Palm Cove for prospective guests.

    Reviewed 17 September 2016
    Nice place for a visit of several days

    Had an enjoyable 1-week stay here in a ground level studio apartment . The resort is in a nice location close to the beach and restaurants. The accommodation is set among large paper bark trees so quite shaded. Nice bird calls from trees and reasonable...More

    1  Thank DavidFromak
    Response from Jim and Joanne T, Manager at The Reef Retreat Palm CoveResponded 29 September 2016

    Thank you for taking the time to leave a review. We are pleased that you found our facilities met your needs and expectations and in particular the WiFi. We are conscious of the Pool Gate, some guests do allow it to slam closed in spite...More

    Reviewed 11 September 2016
    Thoroughly enjoyable,

    Everything about The Reef Retreat we loved, would definitely go back again. With the trees around the area it felt like we were in an oasis. The room was very relaxing, staff nice & helpful, & position close to beach & restaurants. Loved it.

    Thank Beth M
    Response from Jim and Joanne T, Manager at The Reef Retreat Palm CoveResponded 29 September 2016

    Thanks for your review. We are glad that you enjoyed the setting and found our staff helpful in ensuring that you enjoyed your stay in Palm Cove.

    Reviewed 11 September 2016 via mobile
    Our little child free getaway

    We snuck away here for our anniversary, and what an incredible getaway it was. This place was a dream, from the moment you walk in you are greeted with amazing rainforest gardens and beautiful little hidden rooms all surrounded a hidden pool and spa. When...More

    1  Thank Becksta_c C
    Response from Jim and Joanne T, Manager at The Reef Retreat Palm CoveResponded 11 September 2016

    Thanks for taking the time to describe your experience and to advise that you enjoyed your stay. We look forward to welcoming you back.

    Reviewed 10 September 2016
    Not what we expected

    Our experience of this hotel was very disappointing despite its convenient location. We stayed in a ground floor Superior Spa Suite, and were hoping for a functional home base where we could relax and unwind after our busy days. Noise and lack of privacy were...More

    5  Thank Traveller2862
    Response from Jim and Joanne T, Manager at The Reef Retreat Palm CoveResponded 11 September 2016

    Thank you for your review and feedback. We did show you an alternative room on the first day when you expressed concern about the noise but you declined to move. Fresh towels for the bathroom are available daily if requested. Mid Stay servicing is undertaken...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free Parking
    Free Internet
    Hotel Amenities
    Free Parking
    Airport Transportation
    Laundry Service
    Self-Serve Laundry
    Room amenities
    Air Conditioning
    Microwave
    Refrigerator in room
    Things to do
    Pool
    Hot Tub
    Heated pool
    Outdoor pool
    Details
    Price range
    US$97 - US$311 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Kitchenette, Suites, Non-Smoking Rooms
    Details
    Price range
    US$97 - US$311 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Kitchenette, Suites, Non-Smoking Rooms
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    Traveller (142)
    Room & Suite (510)
    Pool & Beach (70)
    Dining (16)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    19len60
    12 April 2017|
    AnswerShow all 10 answers
    Response from Lisa B | Reviewed this property |
    Hot and Sunny in OCT a good time to visit cairns before it gets too humid
    1
    Vote
    Brigitte K
    6 January 2017|
    AnswerShow all 10 answers
    Response from Jan S | Reviewed this property |
    Breakfast is not actually served but everything you need is supplied in your room,assorted breads, fruits, yogurts etc so you can make your own
    0
    Votes
    Meera I
    9 December 2016|
    AnswerShow all 8 answers
    Response from Jim and Joanne T | Property representative |
    Hi - we would love to help but your trip adviser identity does not disclose to us the name of the booking that we are holding. Please contact the hotel directly for requests of this nature. Trip Advisor is not an... More
    0
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    123
    Room Tips
    "Quiet and good for families or couples"
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    "No lifts so some rooms up two flights of stairs."
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    "Choose lower or 1st floor if with small children, no lift and alot of stairs."
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    "4 levels, no lift. Consider your travelling companions and check when booking as we were not made aware of..."
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