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2018-02-04 2018-02-05
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    Hotel Grand Chancellor Palm Cove

    Coral Coast Drive, Palm Cove, Queensland 4879, Australia
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    2018-02-04 2018-02-05
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    Traveller (151)
    Room & Suite (36)
    Pool & Beach (23)
    • Excellent22%
    • Very good37%
    • Average22%
    • Poor9%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (469)
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    151 - 155 of 429 reviews

    Reviewed 25 February 2017 via mobile

    We stayed for 1 night. This hotel really does need an upgrade and a good clean. The room we were in was far from clean. Even the towels had hair on them. Won't return again. Even at the price, not sure it is worth itMore

    Thank Angel1911
    Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 21 March 2017

    Dear Angel1911, I would like to thank you for expressing your feedback with us on your recent experience at the Hotel Grand Chancellor Palm Cove. It concerns and saddens me to read that you did not have an enjoyable experience. We have a dedicated Executive...More

    Reviewed 22 February 2017

    Self contained suite, dated and not that clean. Bathroom takes you back into the 20th century. A bar that closes around 7 pm. Breakfast was a bit of a disaster, just one member of staff to run the place. Free internet in the rooms is...More

    2  Thank Peter D
    Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 21 March 2017

    Dear Peter D, We appreciate so much when our valued guests take the time to review our property on tripadvisor. I take on board your concerns and would love to discuss your stay further as some of your comments worry me. Our Triton Bar stays...More

    Reviewed 15 February 2017 via mobile

    Booked to stay two nights only stayed one and forfeited the other night as we would rather go home. The aircon is central duct aircon we couldn't control and the rooms were hot, the fan was broken would only go a low speed. The bathroom...More

    3  Thank krystlesparkles
    Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 21 March 2017

    Dear Krystlesparkles, I would like to thank you for taking the time to review our property after your recent stay with us at the Hotel Grand Chancellor Palm Cove. It concerns me greatly to read your comments about our hotel. Whilst we may not be...More

    Reviewed 5 February 2017 via mobile

    Booked in as I was heading to Mareeba the next day and didn't want to stay in Cairns. Found a lovely self contained suite which was well appointed except for terrible internet and s bedroom without tv . Although modern and spacious, it was showing...More

    Thank Brissiegurl
    Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 19 March 2017

    Dear Brissiegurl, We are absolutely delighted to read your comments about our wonderful hotel and that you found our dedicated team pleasant and friendly. I am sincerely sorry for any inconvenience you were caused with the internet and I trust our friendly front office staff...More

    Reviewed 3 February 2017 via mobile

    This hotel is near the rain forest and the beach. It has nice pools, and spacious rooms. It's close to the beach and there are many restaurants and bars along the beach. There's a mall with Coles about 5 minutes away. Although not very close...More

    Thank Shu W
    Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 19 March 2017

    Dear Shu W, Thank you for sharing your experience at the Hotel Grand Chancellor on TripAdvisor. I am so pleased to read that you enjoyed your stay and found our lovely rain forest location wonderful. We look forward to welcoming you back to the hotel...More

    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$79 - US$140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Palm Cove
    • #7 Luxury Hotel in Palm Cove
    • #8 On the Beach Hotel in Palm Cove
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 140
    • Reservation Options
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    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Palm Cove
    • Also Known As
    • Novotel Palm Cove Hotel Palm Cove ,
    • Accor Palm Cove ,
    • Palm Cove Novotel
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    Traveller (151)
    Room & Suite (36)
    Pool & Beach (23)
    Dining (8)
    Hotel & Grounds (100)
    Bathroom (13)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    5 July 2017|
    AnswerShow all 3 answers
    Response from Adam84Adam | Reviewed this property |
    Stayed in August 2016, our room was spacious and clean, with a kitchenette, the public areas were pleasant and also clean. The hotel is pretty simple I would say, it's not the ritz, but when we visited it was well maintained... More
    18 May 2017|
    AnswerShow all 2 answers
    Response from WVBSR | Reviewed this property |
    Beach is just walking distance may be 1 km, but at this time of year the water is rough so we did not venture into the beach, all the pubs are just opposite to the beach.
    Shazz C
    16 January 2017|
    AnswerShow all 4 answers
    Response from gual422016 | Reviewed this property |
    The Hotel has a spa but I don't remember there being a gym. There is a gym called oceans edge less than 10 minutes walk from the hotel though. It is open from 10 till 4.
    Room Tips
    "Quiet atmosphere; warm and friendly staff and great pool!"
    Read review
    "Pool view room was lovely and near reception"
    Read review
    "With kids choose the central block, couples the second more private block."
    Read review
    "Ask for a room on the second floor so you don't have to listen to people above you move chairs"
    Read review
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