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Peppers Beach Club & Spa

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1,578 Reviews from our TripAdvisor Community

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Showing 1,564: English reviews
Gladstone, Australia
Reviewed 12 June 2016

Lovely resort perfect location. <3 The staff were EXTRA friendly and very polite. Loved the pools, however the pool bar were under staffed for the amount of guests... which made the bar service extremely slow. We stayed in a 3 bedroom apartment. Lots of room for all the family.

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2Thank johntrishv
North Melbourne
Reviewed 12 June 2016

The resort main part of the resort is hidden behind the restaurant, and is a very impressive surprise to see the white rooms surrounding the big pool/"beach" area area. The restaurant staff were so friendly and always checked in to make sure drinks were topped up at my friend's wedding reception and at breakfast. The food was really delicious -...

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2Thank dianadJ3629JC
Perth, Australia
Reviewed 12 June 2016

We holidayed at Peppers in May and extended our summer. The hotel is luxurious with friendly and attentive staff. The room was very spacious with a huge bathroom (inc washing machine and dryer), a well-equipped galley kitchen, a big lounge/TV area and a great balcony. Breakfast was good and we hand two very enjoyable evening meals at the resort. We...

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3Thank bobcrossau
Tasmania
Reviewed 11 June 2016

We had a 10 night stay at Peppers Palm Cove and what a wonderful location to stay. The resort was simply fantastic with modern and comfortable accommodation (we had a 2 bedroom apartment), the pool areas were very enjoyable and relaxing, the staff were very helpful, friendly and polite. The location of the resort excellent with beach across the street...

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3Thank Fozwald
PBCS_GM, General Manager at Peppers Beach Club & Spa, responded to this review

Dear Fozwald, Thank you for taking the time to write a review on your recent stay. It was great to read you enjoyed a relaxing holiday in our modern and comfortable 2 bedroom apartment. It was also pleasing to read you found the service helpful, friendly and polite - during your 10 night stay. Our team look forward to the...

Melbourne
Reviewed 11 June 2016

This was our first stay at Peppers Palm Cove. It is a lovely resort, wonderful pool, facilities and in a great location. However, we were very disappointed in our room location as we had a toddler staying in the room above us that woke us up each morning around 7am running around and pushing furniture about. We were on a...

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2Thank WoodsieMelbourne
Auckland, New Zealand
Reviewed 10 June 2016

We had a great stay at Peppers for our Sons wedding. There was about 80 of us in for the weekend and everyone loved the resort. Really friendly staff and the resort was very well maintained. The rooms were large and well appointed. The only constructive criticism was that the pool bar needed more staff. Teri (bar manager) was absolutely...

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3Thank JohnAngieH
PBCS_GM, General Manager at Peppers Beach Club & Spa, responded to this review

Dear JohnAngieH, Thank you for taking the time to write a review regarding your stay at Peppers Beach Club and Spa. Our team are really proud of the property and it is fantastic for weddings as it caters for a number of different requirements - it is pleasing to read all your friends and family enjoyed their experience. Thank you...

Skennars Head
Reviewed 10 June 2016

Location of Peppers, location of our room, choice of restaurants included in the complex, parking, outstanding pools gymnasium & tennis court all exceeded our expectations. Spa a welcome luxury. Happy helpful, sociable staff outstanding - an immeasurable addition to the enjoyment of our holiday. The beauty of such well maintained surroundings added to the luxury of facilities.

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1Thank 930lynettem
PBCS_GM, General Manager at Peppers Beach Club & Spa, responded to this review

Dear 930lynettem, It is really pleasing to read a review such as yours and you can be sure this feedback has been passed on to the rest of the team. We're delighted you enjoyed the Peppers Beach Club and Spa experience and look forward to welcoming you back again in the future. Best regards Stefan and team.

Honiton, United Kingdom
Reviewed 9 June 2016

An amazing hotel with fabulous staff. Penthouse apartment has its own pool overlooking the ocean and I only wished we could have stayed for longer. Phil was super, providing information on places to visit, administering first aid to my son when he injured himself and even helping my boys spot tree frogs. Nothing is too much trouble, this is truly...

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1Thank nequest
PBCS_GM, General Manager at Peppers Beach Club & Spa, responded to this review

Dear nequest, Thank you for your fabulous feedback and highlighting Phil's efforts in ensuring you and your family enjoyed your stay at Peppers Beach Club and Spa. The Ocean Penthouse apartments are wonderful for the family, the private plunge pool ombined with the view over the esplanade make for a really unique experience. Best regards Stefan and team.

Adelaide, Australia
Reviewed 9 June 2016

Excellent stay. Staff very friendly and helpfull. Will definately be goin back. Only negative thing is the lack of elevators in the building we stayed in. Apart from that I would highly recommend this resort. 😄😄😄

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1Thank 239gailg
PBCS_GM, General Manager at Peppers Beach Club & Spa, responded to this review

Dera 239gailg, Thank you for your comments regarding your stay at Peppers Beach Club and Spa - very pleasing to hear the staff were helpful and friendly. It is definitely worth noting should any guest have mobility issues, or trouble with stairs it is essential this is communicated in the reservation process, we do have elevator access to rooms in...

Melbourne, Australia
Reviewed 8 June 2016

My family booked several rooms for 7 days. We were very happy with our room on the third floor overlooking the swimming pool. We had a spa bath on the balcony which was a nice relaxing spot at the end of the day, cheese biscuits and a good bottle of red wine. They made our room up every day to...

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1Thank Shamus G
PBCS_GM, General Manager at Peppers Beach Club & Spa, responded to this review

Dear Shamus G, It is great to read you had a very enjoyable stay in Palm Cove at Peppers Beach Club and Spa and in particular the service of the staff throughout your seven day holiday. Our three swimming pools onsite offer a variety of experiences, and enable all guests to indulge and relax. It sounds like you took advantage...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Peppers Beach Club & Spa is set in the heart of charming Palm Cove village in Tropical North Queensland offering the perfect place to indulge in tropical relaxation. This idyllic intimate beachfront destination is situated at the start of the beautiful coastal drive to Port Douglas and majestic Daintree Rainforest and only 20 minutes from Cairns airport. The resort offers a range of accommodation, from elegant suites and spa rooms, to one and two bedroom penthouses with private rooftop terraces, BBQs and a plunge pool or jacuzzi. Each suite has a fully equipped kitchen and laundrette and takes full advantage of its surroundings with views to the ocean, pools, gardens or mountain ranges beyond. All rooms are serviced daily and offer guests free WIFI (up to 500MB), free movies, TV, FOXTEL, in-room safe, fridge, minibar and tea and coffee facilities. Our Serenity Wing has a selection of suites offering entertainment areas with gas barbecues on the balcony and a private rainforest pool. To achieve total relaxation you won't ever need to leave Peppers Beach Club & Spa. The beach lagoon takes pride of place, gently lapping against a white sandy beach surrounded by swaying palm trees. Swim up to the pool bar or dine overlooking the Coral Sea. Other diversions include tennis, lap pool, gymnasium, boutique shopping and the Salt Beauty & Spa, with its signature massages, revitalising facial treatments and soothing body treatments. Lime & Pepper Restaurant offers a combination of eccentric cuisine incorporating distinct flavours of the tropics utilising a variety of local produce. The visual appeal of the chef's creations complements Lime & Pepper's unique beachside location and uninterrupted views of stunning Palm Cove. The restaurant is open seven days for breakfast, lunch and dinner. On the Rocks Cafe Pool Bar is open daily for in-house guests (seasonal & weather dependant). Venture outside of the resort and will find yourself in the heart of Palm Cove. There's something for everyone, with an abundance of activities ranging from reef tours, scuba diving and deep sea fishing adventures to white water rafting, evening dinner cruises and rainforest walks. Embark on a day trip into Cairns or explore the wonders of the Daintree, Mossman Gorge and Cape Tribulation. Ride the famous Scenic Railway train to Kuranda or visit Tjapukai Aboriginal Cultural Park. The resort is perfect for a memorable romantic interlude or second honeymoon, family hideaway, wedding, birthday or a well deserved break from the rigours of modern life. ... more   less 

Additional Information about Peppers Beach Club & Spa

Address: 123 Williams Esp, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $193 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Beach Club & Spa 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Peppers Beach Club And Spa
Peppers Beach Club Hotel Palm Cove
Peppers Beach Hotel
Peppers Beach Resort
Hotel Style:
#2 Top resorts Hotel in Palm Cove
#3 Spa Hotel in Palm Cove
#3 On the Beach Hotel in Palm Cove
#4 Family Hotel in Palm Cove
#4 Luxury Hotel in Palm Cove
#8 Romantic Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from Peppers Beach Club & Spa staff and other travellers.
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Questions? Get answers from Peppers Beach Club & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ocean view rooms for us was the best option. Well appointed and views from both balconies.”
 of 5 bubbles lindaoliver, 20 Nov 2016 | Read review
“Rooms towards the back of the resort, near the serenity pool, are very quite.”
 of 5 bubbles brittanybickford888, 13 Nov 2016 | Read review
“Choose the season (i.e. avoid the Wet) and if you like quiet choose a second story apartment running along the quiet pool.”
 of 5 bubbles rob_watts, 9 Nov 2016 | Read review
“For quiet try Bdg 6 except when the frogs are mating. Otherwise Bdg 5 to overlook beach pool.”
 of 5 bubbles TrisiaE, 1 Nov 2016 | Read review
“Avoid the restaurant.”
 of 5 bubbles AnthonyA207, 24 Oct 2016 | Read review
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