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Sarayi Boutique Hotel

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Sarayi Boutique Hotel
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298 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Palm Cove, Australia
Reviewed 26 July 2016

Have just spent 8 nights in this amazing small hotel. Stayed in both a mountain view and ocean view room and both were fantastic. It was raining when we arrived and the view of the mountain covered in clouds was beautiful. Both rooms had a balcony which was great for relaxing in. The rooms were very clean, beds were great...

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Helpful?
Thank ifucan
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hello ifucan, It was a pleasure to have you stay in Palm Cove at Sarayi. I trust you enjoyed the convenience of the apartments, with their kitchen, lounge and balconies - perfect for relaxing after your early morning walk along the beach. (:-) Come back soon ! Regards, John Astle

Sydney, Australia
Reviewed 24 July 2016 via mobile

We booked a studio room for 5 nights at $170 per night. The room was basic and really not value for money. Whilst the room was clean that's about where the positives ended. The bathroom was so tiny only one person could be on there at a time and I ran out of hot water every shower. The sink had...

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Helpful?
Thank Addiction6
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Addition6, Thank you for taking the time to submit your review. I am sorry that the Garden Studio did not met your expectations. The foliage from the central garden courtyard does offer privacy to the rooms, but this can vary from time to time. (sorry I do not know which room you were in) Of course the window on...

Dunstable, United Kingdom
Reviewed 20 July 2016 via mobile

Stayed at the Sarayi for two nights in July.Arrived early from Cairns airport&we were pleasantly surprised to be able to check in early.Hotel is located across the road from the beach (beachfront really) with a cafe&restaurant attached.Our room was located right next to reception unfortunately so was quite noisy in the morning which didn't effect us as we were up...

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Helpful?
Thank Kenji5000
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Kenji, Thanks for your review. We are always on the look out for where to improve the experience for our guests. Regards, John

Speewah
Reviewed 19 July 2016

From first enquiry to check out the staff at the Sarayi are extremely helpful and professional, we stay with our big dog and they have dog friendly rooms, which allows him to stay inside with us. The rooms themselves are very clean and generously proportioned. This is our second stay and we enjoyed it as much as the first, the...

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Helpful?
Thank Amanda P
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Amanda, It was great to have you and your very well-behaved " child" stay again in one of our dog friendly studios. Regards, John Astle

Richmond, Australia
Reviewed 19 July 2016 via mobile

Our room had a view, the tent out front obstructed it though. We couldn't spend any time on the balcony anyway as the smell of cooking oil from the kitchen just below our room made us feel quite ill. Our room was clean, but noisy and we felt like we were staying above a pub, which it turns out we...

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Helpful?
Thank Jumbles
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hello Jumbles, Thank you for taking the time to write your review. This is the first time we have had any comments about the smell around the balcony, and we take the matter very seriously. I have already started investigating the issue in conjunction with the owner of the cafe below , where the smell would have been emanating from....

Sydney, Australia
Reviewed 9 July 2016

Just recently stayed for 4 night at the Sarayi Boutique Hotel , with breakfast included using an online deal . You can't find a more central Palm Beach location with the beach just opposite the hotel and numerous cafes and restaurants close by . We booked a hotel room on the ground floor very close to reception , noise was...

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Thank Robert G
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Robert, Thank you for your review, With the Palm Cove temperature being about twice what Melbourne and Sydney are currently experiencing, its a very good idea to come back next winter. Regards, John

Reviewed 28 June 2016

The team at Sarayi are first class and make you feel right at home. Nothing is too much to ask and they always meet you with a smile. The room was spacious and comfortable and came with free WiFi. The location is second to none. Straight out the front door and you are pretty much on the beach. I spent...

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Thank Fiona X
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Fiona, Thank you for your kind words. We look forward to welcoming back in the near future. Regards, John

Brisbane, Australia
Reviewed 27 June 2016

Right on the beach front at Palm Cove so ideal for those who lke the feel of sand between their toes. Our room was on the ground floor right on the walk way into the hotel so it was somewhat noisy, though pleasant enough in itself though nothing terribly special. The bathroom could do with a bit of attention,particularly the...

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1Thank jucee
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Jucee, Thanks for your review and suggestions where we could improve our guests' experience. The Rising Sun is our in-house restaurant - glad you enjoyed the food and understand why delays occurred. Regards, John.

A TripAdvisor Member
2 reviews
Reviewed 23 June 2016 via mobile

Me and my boyfriend stayed here and it was an amazing location right on the beach front for under $150 dollars as an online deal and I was blown away. The room was really nice, huge TV, comfortable bed, a mini bar and all the works. It's especially great because the bar next door serves amazing food and everything is...

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Helpful?
Thank A TripAdvisor Member
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Thank you for your positive review. We look forward to welcoming you back in the future. Regards, John

Cairns, Australia
Reviewed 22 June 2016

Great hotel perfect for couple. Manager was awesome, offer us advice, was really helpful but not intrusive. We had a great room with jacuzzi wich was the best. Will defo recomand and go back! Only bad thing is the lack of room service and daily cleaning.

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Thank PeterSt0ke
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Peter, Thanks for staying with us at Sarayi. Its nice to hear that you enjoyed your time in Palm Cove. The Rising Sun restaurant is a separately owned business so it is not possible to operate room service. However you are welcome to order meals in the restaurant and take them back to your room. We service rooms fully...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We are a family owned boutique hotel located in the heart of Palm Cove directly opposite the beach. Accommodation types range from Garden Studios to Ocean View one bedroom apartments. Our rooftop pool offers breathtaking views to the mountains and we have both an on-site restaurant, and convenience store within the hotel. ... more   less 

Additional Information about Sarayi Boutique Hotel

Address: 95 Williams Esp, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $99 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarayi Boutique Hotel 4*
Number of rooms: 26
Reservation Options:
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Also Known As:
Sarayi, Palm Cove Hotel Palm Cove
Hotel Style:
#7 On the Beach Hotel in Palm Cove
#9 Romantic Hotel in Palm Cove
#9 Luxury Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from Sarayi Boutique Hotel staff and other travellers.
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Questions? Get answers from Sarayi Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There isn't a lift and the pool in on the roof so if you have trouble climbing stairs ask for a ground floor room”
 of 5 bubbles 390belindah, 7 Feb 2017 | Read review
“Studio room is a great size with a seperate kitchen,microwave and lounge for kids”
 of 5 bubbles drab273, 15 Nov 2016 | Read review
“Choose a room with an ocean view”
 of 5 bubbles heatherC233, 7 Oct 2016 | Read review
“Our son uses elbow crutches to assist him with walking & the room & bathroom were very accessible.”
 of 5 bubbles mad222016, 10 Sep 2016 | Read review
“If you're staying longer than a night, ask for a room to the rear of the hotel, away from the bar area.”
 of 5 bubbles 750stevec, 3 Sep 2016 | Read review
5 of 5