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The Sebel Residence Chatswood

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The Sebel Residence Chatswood
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245 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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New Delhi, India
Reviewed 1 week ago

I was here on a business trip. The best thing is the proximity to the metro station & bus stand. Also you can pick up your daily essentials from the nearby grocery store. I had a busy schedule, hence the facilities provided were adequate for me. It would be great if they can provide breakfast options as I had to...

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Helpful?
Thank manjulanair207
Brisbane, Australia
Reviewed 4 weeks ago

Poor standard of finish in the rooms. There was no room service or restaurants open so I tried to cook a late diner. Oven was dangerous with the door not closing properly. Staff were ok but can't make this worth the stay.

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Thank markkK6512NG
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear markkK6512NG, Thank you for taking the time to tell us about your experience at the The Sebel Sydney Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I note your concerns regarding the finish in our rooms, and have taken this on board. It is unfortunate that no...

Bathurst, Australia
Reviewed 4 weeks ago

Just spent 5 nights here with a toddler and family member. Perfect space for us in a 2 bedroom apartment. Especially liked the fact we could if we wanted to cook and have a dining area and tv area and then main room had another tv with ensuite which was handy. Balcony looked great but at the time was far...

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Thank bluestreek
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear bluestreek, Warm Greetings from The Sebel Sydney Chatswood! We appreciate you taking the time to share your feedback with us. It's lovely to hear that you enjoyed your stay with us, and that you found our spacious apartment rooms to be well-suited for a family of 3. I was pleased to read that you found our in-suite comforts such...

Sydney, Australia
Reviewed 21 January 2017

The Sebel is the oldest of Chatswood's serviced apartment-type hotel options. It occupies a landmark 1990-built tower block with wrap-around balconies and panoramic views over Chatswood and metro Sydney. We stayed here for a couple of weeks after a similar extended stay at the Meriton - Sebel's closest competitor, just a couple of minutes down the street. The two are...

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Thank brushwing
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear brushwing, Warm Greetings from The Sebel Sydney Chatswood! We appreciate you taking the time to share your feedback with us. I was pleased to learn that you very much enjoyed your prime location, in the heart of Chatswood. We are so lucky to have so many great shops, cafes, restaurants and public transport links offered on our doorstep and...

Vladivostok, Russia
Reviewed 9 January 2017

Negative point: - No free WiFi, - Rooms were not vacuumed on arrival and during stay, - Horrible pillows which were the reason of sleepless nights - No free parking - small gym Positive: - Great location with train station proximity and huge shopping mall - facilities: good size pool, spa, sauna - minimum appliances, enough to cook dinner -...

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Thank VIDaDo
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear VIDaDo, Thank you for taking the time to share your feedback with us. It's lovely to note that you very much enjoyed our convenient location. We are so lucky to be situated in the heart of Chatswood, with so many great shops, cafes, restaurants and public transport links offered on our doorstep. I was pleased to learn that you...

Reviewed 6 January 2017

Hubby and myself stayed for 3 nights with our 3 children in a 2 bedroom apartment. We had originally booked 2 nights but loved it so much we extended our visit. The apartment was very spacious and clean. Beds very comfortable and the master had plenty of room for a potacot. The view we had from the 25th floor was...

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Thank mummalani
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear mummalani, Warm Greetings from The Sebel Sydney Chatswood! We very much appreciate you taking the time to share your feedback with us. It was a pleasure to host you and your family over the 3 nights you were here, and I'm so glad that you extended your visit. It's lovely to note that you were pleased with our spacious...

Glen Innes NSW
Reviewed 25 December 2016

Overnight trip with business colleagues. Booked a two bed apartment - was supposed to have three beds but room had two doubles/queens and a fold out sofa bed. We were only sleeping and showering there before heading off again so not particularly worried about room size and appointments, but were fairly impressed with fitout and quality of finish. Access to...

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Thank SheepCocky
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear SheepCocky, Warm Greetings from The Sebel Sydney Chatswood! We thank you for sharing your feedback with us. It's lovely to note that you enjoyed your overnight stay with us. You're right, our location is handy! We are so fortunate to be situated in the heart of Chatswood, surrounded by so many great shops, cafes, restaurants and public transport links....

Melbourne, Australia
Reviewed 18 December 2016

The hotel should be downgraded, the worst four star rating hotel I have ever seen. The hair on the beds and carpet are dirty, kitchen cook top is broken. The reception staffs look very unhappy for their job. We left out bag in hotel wardrobe and forgot to remove cash from it. The money got stolen by cleaners. we reported...

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Thank 66chris2016
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear 66chris2016, Thank you for taking the time to tell us about your experience at the The Sebel Sydney Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Whilst I do understand your frustrations, your account of this situation is a miss representation of what occurred. The Police were...

Brisbane, Australia
Reviewed 13 December 2016

Great location right next the train station and Westfield. The apartment was very spacious and fully self contained. Good value for money. Would most likely stay again when travelling with family to Sydney.

Review collected in partnership with Accorhotels.com
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Thank Nathan B
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Nathan B, Warm greetings from The Sebel Sydney Chatswood! We very much appreciate you sharing your feedback with us. It's lovely to note that you enjoyed our convenient location, in the heart of Chatswood, surrounded by so many great shops, cafes, restaurants and public transport links. I was pleased to learn that the size and layout of our spacious...

Terrigal
Reviewed 9 December 2016 via mobile

This was the best Accor hotel close to our business meeting. Nice large rooms with two bedrooms which allowed for additional staff to stay at a reasonable per person cost. Apartment layout very good. Large balcony with great views of the city. The location is very convenient for Chatswood with rail station nearby for easy access to city. Only downside...

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Thank menzies55
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear menzies55, Thank you for taking the time to share your feedback with us. It's lovely to note that our spacious two bedroom apartments met your expectations, with regards to both size, and layout. I was delighted to learn that you enjoyed the great views of our beautiful city offered on our apartment balconies, and that you found our location...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Sebel Residence Chatswood

Address: 37 Victor St, Chatswood, Willoughby, New South Wales 2067, Australia
Region: Australia > New South Wales > Greater Sydney > Willoughby > Chatswood
Price Range: $225 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Residence Chatswood 4.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
The Sebel Residence Chatswood Hotel Chatswood
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Residence Chatswood staff and other travellers.
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Questions? Get answers from The Sebel Residence Chatswood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Units above about floor 13 on the south side have unrestricted views of the city to knock your socks off.”
 of 5 bubbles pogee06, 23 Nov 2016 | Read review
“Floor7 is our favourite,near the pool, nice view of city”
 of 5 bubbles lesleym153, 28 Sep 2016 | Read review
“if it smells like some concealor spray - complain”
 of 5 bubbles Sydneyman2014, 22 Sep 2016 | Read review
“There are some nice, large rooms around the 1200 numbering mark. We had space.”
 of 5 bubbles PerryB137, 19 Aug 2016 | Read review
“Our room was on the 10th floor over looking City of Sydney Centre Point was visible.”
 of 5 bubbles ccampbell691, 6 Jul 2016 | Read review
5 of 5