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Lilianfels Blue Mountains Resort & Spa

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Lilianfels Blue Mountains Resort & Spa
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1,474 Reviews from our TripAdvisor Community

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There are newer reviews for Lilianfels Blue Mountains Resort & Spa
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Showing 1,444: English reviews
Sydney, Australia
Reviewed 13 December 2014 via mobile

My girlfriend and I booked a weekend away here. The service was very good and the staff are friendly and happy to help. The lobby and common facilities are really beautiful and great to sit around and enjoy. The room however was a little bit of a let down, I guess it is modelled after a certain style but the...

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Helpful?
5Thank DanielAiello
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the Facilities and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future. With thanks, Ralf Bruegger Group General Manager

Melbourne, Australia
Reviewed 12 December 2014

This hotel seems to have been built with little regard for the great view, which is a shame. Our suite (227), we were told is the best, has small windows that don't make the most of the views. The bed was very comfortable and the suite was tastefully furnished ~ if a bit dated. The shower didn't drain properly and...

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Helpful?
3Thank Pugadonis
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Resort and Spa I am disappointed to read that on this occasion we did not meet your overall expectation. We are known to provide great customer service and facilities. I am sorry to hear that you were disappointed with some elements of your Devonshire Tea. We will send...

Sydney, New South Wales, Australia
Reviewed 11 December 2014

If you are after a romantic atmosphere then Lilianfels Resort is the place to go! I recently went with my girlfriend for our anniversary and could not fault it at all! The views, location and tranquility made our experience one to remember! If you get a chance then this is a must go resort!

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Helpful?
Thank Daniel B
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the Facilities and our team that looked after you to ensure your anniversary was something to remember. I hope we can welcome you back to Lilianfels in the near future....

Sarasota, Florida
Reviewed 9 December 2014

Lilianfels is located two minutes away from the Scenic World adventures of the cliffs, rain forest and astounding beauty that is the Blue Mountains. Only 2 hours from Sydney...it is its own world. This is a very high service hotel with great restaurants. The rooms are elegant and tasteful in a throwback to another era. Highly modern under the covers...

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Helpful?
Thank DavidSarasota
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future. With thanks, Ralf Bruegger Group General Manager

Sydney, Australia
Reviewed 7 December 2014

I'll start with the good. Spa is rocking and very well run. It's an excellent day-spa. The staff there are fantastic. Rooms are well appointed and warm and comfortable, great mattresses. Location and views are fantastic. The old house and the small garden a re beautiful. The pools are great as are the grounds. However, if you are charging rates...

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Helpful?
3Thank James C
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great time in our Day Spa, however I am disappointed to read that on this occasion we failed in some areas to provide you with the service, and attention we are known for. I...

Tallinn, Estonia
Reviewed 5 December 2014

Very nice hotel with magnificent gardens and surroundings, with stunning views. The rooms were very cozy and romantic. The location was great, literally a few minutes of a walk away from the Three Sisters viewpoint. Took a bottle of champagne with us and just enjoyed the views. Parking space was rather limited yes, but we opted for giving the keys...

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Helpful?
Thank Kristin873
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I am sorry to hear that you were disappointed with some elements of your breakfast. I will send this feedback to...

Sydney, New South Wales, Australia
Reviewed 1 December 2014

I can't recommend Lilianfels more highly. Great room with nice view, no musty smells, everything exceptionally clean, huge bath, a wonderful range of bathrooms soaps. The indoor and outdoor pools are excellent. We had a dip in the indoor, but the outdoor has an amazing view of the mountains. We didn't get to the billiards room but we will next...

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Helpful?
Thank LaurenCmk
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future. With thanks, Ralf Bruegger Group General Manager

Sydney, Australia
Reviewed 29 November 2014

Booked for our 30th wedding anniversary...expecting total luxury......not delivered. Lounge resturant a disaster...incorrect order delivered...salmon over cooked,pork spare rib looked disgusting with sauce just slapped on....no finger bowl....and had to ask forwater refills 4 times. Rooms nice..parking a nightmare especially if you are disabled. Never again. Save your money. Went to pool area late in the evening then returned early...

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Helpful?
10Thank Lormar44
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Resort and Spa I am disappointed to read that on this occasion we did not meet your expectation. We are known to provide great customer service, but did not deliver on this occasion. I hope you accept my apologies and we will get another chance to proof our...

Walsall, United Kingdom
Reviewed 29 November 2014

We stayed at this hotel for four nights and were impressed by the hotel and our room. Parking can be quite difficult but staff were very helpful informing us where we could park close by ( without having to pay). The hotel is very close to Echo Point and if you are a keen walker there are miles of cliff...

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Helpful?
Thank Trevor B
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future. With thanks, Ralf Bruegger Group General Manager

Reviewed 27 November 2014

My husband and I drove my elderly parents from Sydney to High Tea for my mothers birthday last week. The lounge room was lovely, and the staff friendly and attentive - the restrooms immaculate! However, High Tea is mostly about the food - and the scones were not fresh but cold and hard, as was the sandwich bread. We were...

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Helpful?
7Thank rosemary_fraser
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest Thank you for reviewing your recent experience at Lilianfels Resort and Spa. We are sorry to hear that you were disappointed with some elements of your High Tea. We will send this feedback to our Food & Beverage team for review & follow up action. We look forward to resolving some of these issues and welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Lilianfels Resort and Spa is a renowned haven for relaxation in one of Australia's most beautiful destinations. This multi-award winning hotel & resort is set amidst two acres of manicured gardens, overlooking the most spectacular scenery in the World Heritage Listed Blue Mountains National Park in NSW, Australia.Blue Mountains Accommodation | Blue Mountains HotelLilianfels Resort and Spa is a 5 Star resort with 85 Deluxe rooms and Suites. Onsite recreational facilities include heated indoor and outdoor pool, tennis court, billiard/games room, library and gym. Lilianfels is perfectly located within 5 minutes walk to the iconic 3 sisters rock formation at Echo Point and is close to all major attractions including Scenic World, Leura shopping village and award winning restaurants. Blue Mountains Dining | Blue Mountains RestaurantSituated within the grounds of the historic homestead of Sir Frederick Darley, Lilianfels is home to the multi-award winning Darleys Restaurant which features the best seasonal produce from the region, served in an elegant and romantic setting that is unmistakeably fine dining. Celebrate that special occasion in glamour and experience the revival of Lilianfels 'Old World Charm' as we invite you to peruse and tempt your palette with our new A La Carte Menu.Re-discover why our Multi-Award winning Restaurant excels again in style and service.Blue Mountains Conferences | Blue Mountains MeetingsWith meeting and events space for up to 100 guests complete with state-of-the-art equipment, 85 spacious accommodation rooms to house your delegates, and a fabulous array of fine dining options to choose from, it’s the ideal setting for meetings and conferences which will show your colleagues or clients how much you value them.Blue Mountains WeddingsThis European style country house hotel specialises in smaller weddings and events of up to 100 people. Personalised service, exceptional facilities and thoughtful attention to detail, accompanied by stunning views of the Jamison Valley make the hotel the ideal wedding venue.Blue Mountains Spa | Blue Mountains Beauty TreatmentsLilianfels is also renowned for its Spa. Guests can indulge in an array of soothing spa treatments individually tailored to refresh and rejuvenate. Enliven your senses with our soothing and restorative body and beauty treatments delivered by a team of caring and talented spa professionals.Dining with Spectacular Views at our sister property – Echoes RestaurantDiscover why Echoes Restaurant was awarded best regional restaurant in Australia by AHA in 2012. The combination of fine dining and spectacular views of the Jamison Valley have made Echoes a destination in the Blue Mountains. ... more   less 

Additional Information about Lilianfels Blue Mountains Resort & Spa

Address: 5-19 Lilianfels Ave, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Price Range: $240 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lilianfels Blue Mountains Resort & Spa 5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Lilianfels Blue Mountains Resort And Spa
Lilianfels Blue Mountains Hotel Katoomba
Lilianfels Blue Mountains Katoomba
Lilianfels Blue Mountains Resort & Spa Katoomba, Australia
Hotel Style:
#1 Luxury Hotel in Katoomba
#1 Spa Hotel in Katoomba
#3 Romantic Hotel in Katoomba
#3 Family Hotel in Katoomba
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Questions & Answers

Here's what travellers have asked, with answers from Lilianfels Blue Mountains Resort & Spa staff and other travellers.
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Questions? Get answers from Lilianfels Blue Mountains Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, ask for the rooms facing the Jamison valley rather than the car park.”
 of 5 bubbles 9adriant, 30 Nov 2016 | Read review
“Clean and good quality linen”
 of 5 bubbles 154traceyd, 29 Nov 2016 | Read review
“Room with a valley view (expensive) therwise you won't see much of the lovely landscape.”
 of 5 bubbles anthonybK1720RZ, 11 Nov 2016 | Read review
“N/A - did not stay at hotel. The common areas of the hotel (esp. Club room and lounge area) were excellent.”
 of 5 bubbles , 9 Nov 2016 | Read review
“very wine knowledgable bar man”
 of 5 bubbles lesstone2016, 1 Nov 2016 | Read review
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