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Lilianfels Blue Mountains Resort & Spa

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Lilianfels Blue Mountains Resort & Spa
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1,549 Reviews from our TripAdvisor Community

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There are newer reviews for Lilianfels Blue Mountains Resort & Spa
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Showing 1,515: English reviews
Sydney, Australia
Reviewed 29 December 2014

We booked a Christmas and birthday escape at Lilianfels Resort & Spa in the Blue Mountains with another couple. We were allocated rooms 204 and 206, both which were called deluxe garden view rooms. Unfortunately the view from both rooms were that of the car park! My husband and I had room 206. On the first night I did not...

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Helpful?
1Thank Wombat2011
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa I am disappointed to read that on this occasion we failed in some areas to provide you with the service, and attention we are known for. I hope you accept my apologies, and rest assured all issues raised will be addressed with the...

Sydney, Australia
Reviewed 28 December 2014

We stayed at Lilianfels just before Christmas 2014. We were struck by the charm and grandeur of the hotel lobby and downstairs bar and found the staff to be polite and accommodating. Upon entering our allocated room, we were pleased with the size of the room but were disappointed to see that the bathroom was a little run down -...

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Helpful?
1Thank BrionnyFagan
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed your dining experience at Darley's and our team that looked after you. However I am disappointed to read that on this occasion we did not meet your expected standard with...

Penrith NSW
Reviewed 27 December 2014

We booked two nights on line as a combined Christmas and birthday treat with another couple. The pluses for our stay - our check-in was friendly, prompt and trouble free. When we were almost in the lobby we were assisted with our luggage which was taken to our rooms. They had logged on the system that it was my friends...

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Helpful?
2Thank Scorpio048
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa I am disappointed to read that on this occasion we failed in some areas to provide you with the service, and attention we are known for especially with some housekeeping and maintenance issues. I hope you accept my apologies, and rest assured all...

London, United Kingdom
Reviewed 25 December 2014 via mobile

We were met by a scrooge characters in arrival. "Parking is extra", "you should have booked your meal on line", "it's not our responsibility" with a patronising tone were the receptionists welcome comments. We had spent a few hours on the road getting there but the hotel could not even pretend to care. Armed with the fact that local hotels...

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23Thank layla s
Reviewed 24 December 2014

This is the first time that I have given any hotel a 1 star. In fact I would give it a zero rating if this option was available. I booked this hotel for 2 days, Christmas eve and Christmas day, directly with the hotel many months ago. The booking was made personally, by phone, one-to-one, not over an internet booking...

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41Thank Kshakib
Hoi An, Vietnam
Reviewed 23 December 2014 via mobile

The guy who built the original house(now the upmarket/hatted Darley's restaurant) here in the late 1880's came up with the name Lilianfels, a combination of the German word for 'high rock' combined that with the name of one of his daughters. It was thought that the fresh mountain air would cure Lilian of tuberculosis but, unfortunately, she died before the...

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Thank Chris M
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future. With thanks, Ralf Bruegger Group General Manager

Reviewed 23 December 2014

Great hotel only 90 mins drive from the city, great location to explore the blue mountains.We had a much needed relaxing couple of days in beautiful surroundings. We visited in summer which was lovely but I can imagine it would also be a good place to visit in the winter. Lovely pool area great fine dining restaurant Darleys onsite serving...

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Helpful?
Thank Kak_100
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the hotel facilities especially Darleys and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future. With thanks, Ralf Bruegger Group...

Sydney, Australia
Reviewed 21 December 2014

Lovely again, 2 hours from Sydney this is one of the top range hotels to stay in in the Blue Mountains. The rooms are comfortable, beautiful bath products and the sitting/bar area very cosy. Down the corridor is a snooker table where you can be comfortably beaten drinking a nice cocktail. Make sure you get a room with a view...

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Thank 4kidsdownunder
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future. With thanks, Ralf Bruegger Group General Manager

Melbourne, Australia
Reviewed 18 December 2014

I chose Lilianfels to celebrate my birthday, my best friend and I travelled interstate, and after meeting up and spending a weekend in CBD Sydney, we hired a car and explored the Blue Mountains and relax. I am pleased to say Lilanfels was an excellent choice. Considering I decided based on existing Trip Advisor reviews. In addition to an idyllic...

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1Thank Callan J
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay and that we were able to make your birthday celebrations a little more special, and that our team that looked after you. I hope we can welcome you back to Lilianfels in...

Sydney
Reviewed 15 December 2014

I could definitely be picky because there's room for improvement, especially for the price you pay, but ultimately this is a fantastic hotel in a fantastic location where relaxing is the priority, and if you can reconcile yourself to the price you can just sink into the location and the facilities and enjoy it. Of particular note was the lovely...

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Helpful?
1Thank DennisEdwards77
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I am disappointed to read that on this occasion we failed in some areas to provide you with the service especially...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lilianfels Resort and Spa is a renowned haven for relaxation in one of Australia's most beautiful destinations. This multi-award winning hotel & resort is set amidst two acres of manicured gardens, overlooking the most spectacular scenery in the World Heritage Listed Blue Mountains National Park in NSW, Australia.Blue Mountains Accommodation | Blue Mountains HotelLilianfels Resort and Spa is a 5 Star resort with 85 Deluxe rooms and Suites. Onsite recreational facilities include heated indoor and outdoor pool, tennis court, billiard/games room, library and gym. Lilianfels is perfectly located within 5 minutes walk to the iconic 3 sisters rock formation at Echo Point and is close to all major attractions including Scenic World, Leura shopping village and award winning restaurants. Blue Mountains Dining | Blue Mountains RestaurantSituated within the grounds of the historic homestead of Sir Frederick Darley, Lilianfels is home to the multi-award winning Darleys Restaurant which features the best seasonal produce from the region, served in an elegant and romantic setting that is unmistakeably fine dining. Celebrate that special occasion in glamour and experience the revival of Lilianfels 'Old World Charm' as we invite you to peruse and tempt your palette with our new A La Carte Menu.Re-discover why our Multi-Award winning Restaurant excels again in style and service.Blue Mountains Conferences | Blue Mountains MeetingsWith meeting and events space for up to 100 guests complete with state-of-the-art equipment, 85 spacious accommodation rooms to house your delegates, and a fabulous array of fine dining options to choose from, it’s the ideal setting for meetings and conferences which will show your colleagues or clients how much you value them.Blue Mountains WeddingsThis European style country house hotel specialises in smaller weddings and events of up to 100 people. Personalised service, exceptional facilities and thoughtful attention to detail, accompanied by stunning views of the Jamison Valley make the hotel the ideal wedding venue.Blue Mountains Spa | Blue Mountains Beauty TreatmentsLilianfels is also renowned for its Spa. Guests can indulge in an array of soothing spa treatments individually tailored to refresh and rejuvenate. Enliven your senses with our soothing and restorative body and beauty treatments delivered by a team of caring and talented spa professionals.Dining with Spectacular Views at our sister property – Echoes RestaurantDiscover why Echoes Restaurant was awarded best regional restaurant in Australia by AHA in 2012. The combination of fine dining and spectacular views of the Jamison Valley have made Echoes a destination in the Blue Mountains. ... more   less 

Additional Information about Lilianfels Blue Mountains Resort & Spa

Address: 5-19 Lilianfels Ave, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Price Range: $262 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lilianfels Blue Mountains Resort & Spa 5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Lilianfels Blue Mountains Hotel Katoomba
Lilianfels Blue Mountains Resort And Spa
Lilianfels Blue Mountains Katoomba
Lilianfels Blue Mountains Resort & Spa Katoomba, Australia
Hotel Style:
#1 Spa Hotel in Katoomba
#1 Luxury Hotel in Katoomba
#3 Family Hotel in Katoomba
#3 Romantic Hotel in Katoomba
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Questions & Answers

Here's what travellers have asked, with answers from Lilianfels Blue Mountains Resort & Spa staff and other travellers.
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Questions? Get answers from Lilianfels Blue Mountains Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they all seemed good”
 of 5 bubbles K899YEelizabethc, 29 Mar 2017 | Read review
“There are good quality rooms ar very reasonable rates without valley views. If you want to see Megalong Valley, go for a short walk.”
 of 5 bubbles C758JImichaelg, 10 Mar 2017 | Read review
“ask for a room with a view and a decent bed”
 of 5 bubbles Sam22Sam22, 8 Mar 2017 | Read review
“Views over the valley are worth it.”
 of 5 bubbles globetrotter6, 21 Feb 2017 | Read review
“I would choose with a view”
 of 5 bubbles D5544XMchristopherm, 20 Feb 2017 | Read review
5 of 5