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BIG4 Sunshine South West Rocks

Traveller (207)
Room & Suite (61)
Pool & Beach (20)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to BIG4 Sunshine South West Rocks Holiday Park. Wake up to the gentle sounds of nature with the kangaroos at your door step, the call of native birds, the whisper of the breeze through the National Park and the hushed roll of the distant surf. Re-discover "life" with an extensive range of fulfilling possibilities whilst enjoying award-winning accommodation nestled amongst a truly eco-friendly retreat environment. Relax, recharge, rejuvenate and above all, experience good nature. Your kids will not want to go home after playing on our amazing facilities; Shipwreck Island Water Park, where the center piece is an actual boat with slides, a tipping bucket and Skull Cave near by..let their pirate imaginations run wild! We also have a games room, movie theatre, an undercover jumping pillow, two playgrounds, mini putt putt, half court tennis and go-karts. Happy kids = happy families! Our extensive and varied cottage, cabin, ensuite and site accommodation means that we have something for everyone. Multi-award winning property and Hall of Fame Recipient.
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Property amenities
Pool
Free Internet
Free Parking
Restaurant
Breakfast Available
Children Activities (Kid / Family Friendly)
Outdoor pool
Public Wifi
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Park View
Family
HOTEL CLASS
445Reviews
310Photos
3Q+A
61Room tips
Traveller rating
  • 263
  • 113
  • 35
  • 17
  • 17
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
+4
We stayed at this park as it was advertised as a ‘premier’ styleBig 4 park - completely underwhelming. Firstly, the pirate ship water park is great for a van park. But I think that’s where they get their huge ratings. Great for under 10s. Second, the wildlife is at your
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Response from Lucy C, Guest Relations Manager at BIG4 Sunshine South West Rocks
Responded 3 weeks ago
Thank you for your feedback Charena, Im so glad you loved our Shipwreck Island Water park, yes we get a lot of great feedback from this, but also for all of our other fabulous facilities, cleanliness, great accommodation and friendly staff! Everyone loves the wildlife too - being surrounded by National Park it really is a haven for birds, kangaroos and the odd goanna. Yes, the weather has been very dry this year which does mean it is hard to keep the dust down and the popularity of our resort means at this time of year, with back to back bookings, it is a struggle to keep grass on some of the sites. We do have slab sites and are looking at putting in more astroturf to combat this problem. Our amenity blocks are cleaned 3 times a day in peak periods and thank you for letting us know if it needed attention in between these times - I'm sure the housekeeping team would have addressed it immediately. Sorry to hear you wont be staying with us again. Thanks again for your feedback. Kind regards, Lucy
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Have visited alot of holiday parks and I have to give this one a 5 star. We stayed in a lagoon cabin which was very clean on arrival and in a nice quiet part of the park. The bed was the most comfortable I have had in cabin accommodation at holiday parks. Staff are very
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Response from Lucy C, Guest Relations Manager at BIG4 Sunshine South West Rocks
Responded 3 weeks ago
Perfect review, thank you for your 5 star recommendation Russo! So glad you slept well and enjoyed the natural, national park setting and that the Kangaroos came to visit - they dont seem to be bothered even in busy times - they just love hanging out which is great for everyone to see! Great news that everyone loved our facilities, the undercover jumping pillow is as much as a hit as Shipwreck Island - great for rain or if there has been too much time in the Sun (certainly more of a case of the latter this Summer!) We are very spoilt with the beaches in and around South West Rocks - Trial Bay, the one closest to us, has to be one of the most stunning in NSW (I may be slightly biased tho!), but sounds like you agree! We look forward to welcoming you back and your children catching up with their friends again, or making new ones. Thanks again, Kind regards, Lucy
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Lovely spot on the NSW coast to visit. This park has Beautiful large powered sites down the back, with lots of native fauna visiting. (Some of the sites closer to the pool were too small for us to fit our Jayco expands. Clean amenities, and awesome facilities that kept the kids
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Response from Lucy C, Guest Relations Manager at BIG4 Sunshine South West Rocks
Responded 3 weeks ago
Thanks for a great review Sharon! Yes we do have a variety of different sized sites as we know everyone's set up is different! They are nice shady spots down the back too arent they? So glad you experienced friendly & helpful staff - we all aim to enhance our guests experience and so glad your kids were kept happy and busy all day in our awesome facilities. We hope to see you back again soon, kind regards Lucy
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Certainly doesn't match the photos on their website. Gravel roads very dusty. Tight roads and campsite makes it hard to reverse in big van. Basic facilities that close at night.. Splash park suits a young family.
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Response from Lucy C, Guest Relations Manager at BIG4 Sunshine South West Rocks
Responded 3 weeks ago
Sorry to hear your feedback theresao, as you are aware it has been very dry recently so it is hard to keep the dust down, we are looking at tarring more roads in the resort to hopefully negate this issue. We do have a lot of facilities for families with kids 12 and under, and we are always happy to help putting people on their sites (the maintenance team even have a bob cat to do that if neccessary when we are busy!). Thanks again, kind regards, Lucy
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We stayed in the Spa Villa, which was great. The pool area is fantastic for kids and the activities that the park put on were good fun! Pedal Carts were fun. All staff were very friendly and happy to help. There is no park "shop" as such..which would have been better. Only a
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Response from Lucy C, Guest Relations Manager at BIG4 Sunshine South West Rocks
Responded 4 weeks ago
Thanks for your 5 star feedback breastdagger, so glad you loved the villa and your kids had lots of fun at our Kids Club Activities & our fantastic facilities. Im glad you experienced our friendly staff - we strive to provide exceptional customer service to all of our guests. We look forward to welcoming you back & hope the family has made lasting happy holiday memories! Warm regards, Lucy
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
The view from cabin 19's balcony toward the lagoon
Camp grounds
Kangaroos grazing
Kangaroos grazing
Relaxing view
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12345613
HI Kristy, Shipwreck Island is open to all ages from 0 - 80! Open all year round..apart from a couple of weeks of maintenance in winter. Solar heated - the kids love it no matter what the temperature outside is! Any other questions, please dont hesitate to get in touch - 02 6566 6142
2 votes
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Hi J0des444, you guys will love the Sunshine Tents - all the fun of camping but without the hassle! We hadnt had many mozzies as it had been so dry..we did get a bit of rain a few weeks ago so that may mean that, along with the rest of the mid north coast of Australia (;-)), there may be a few! The tents have flyscreens and some citronella based sprays will help! Thank you for your lovely comments Russel & Allan!
0 votes
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Hi Luke Thanks for your question. There is great fishing in South West Rocks - off the beach, boat or breakwall. We do back on to a Saltwater Lagoon where some people fish out of a canoe but Im not sure how successful they are!! There are so many things to do with Kids in the park that they will be fully entertained so your wife / partner may be happy enough for you to sneak off!! It is a 10 minute walk through to the beach or a 2 minute drive. Let me know if you need any further information! Thanks Lucy 02 6566 6142
0 votes
"tar roads a must"
"Eucalypt cottages a less expensive than those inside the park. 3 bedroom cottage only has 1 bathroom"
"For powered sites, try to avoid the sites mid-way between the two amenities blocks."
"currawong villa 8 has very very small shower."
"Quiet villas at the back, easy walk to waterpark."
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12345613
PRICE RANGE
US$83 - US$216 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Trial Bay Eco Tourist Park
LOCATION
AustraliaNew South WalesSouth West Rocks
NUMBER OF ROOMS
39
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