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Burleigh Surf Apartments

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Traveller (137)
Room & Suite (80)
Pool & Beach (9)
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Overview
  • Excellent62%
  • Very good25%
  • Average5%
  • Poor4%
  • Terrible4%
Travellers talk about
“outdoor pool”(28 reviews)
“sub penthouse”(17 reviews)
“across the road”(43 reviews)
AMENITIES
Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Family Rooms
4 Star Hotel
All hotel details
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Reviews (235)
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232 results
Traveller rating
139
60
12
10
11
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Time of year
LanguageEnglish
139
60
12
10
11
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All reviewsoutdoor poolsub penthouseacross the roadgames roomthe gold coastbedroom apartmentfree membershipnorth facing apartmentstayed for nightsfamily holidayhome away from homethe past yearssteam roomschool holidaysmain bedroomthe location is perfectbbq facilities
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1 - 5 of 232 reviews
Reviewed 2 weeks ago

We spent 3 days and enjoyed the local position, close to North Burleigh. Even though I'd rather go to run on the beach in front, or at the park, the fitness area was quite worn and old. The garage is a good solution, so you...More

Thank Claudio B
Response from Burleighsurf, Manager at Burleigh Surf ApartmentsResponded 2 weeks ago

Thank you for your response. The fitness room is serviced and maintained every 6 months, it is cleaned and looked after by our cleaning staff, I am sorry for your disappointment but just recently had a comment on how well it is maintained. It is...More

Reviewed 3 weeks ago via mobile

Love this place for its views and facilities. The pools both outdoor and indoor heated are fantastic and big. We have stayed several times but this time was the best because we had a sub penthouse. Absolutely enormous 3 bedroom apartment with views to the...More

1  Thank lizjammy
Response from Sam M, Manager at Burleigh Surf ApartmentsResponded 2 weeks ago

Thank you very much for your response, I am so glad you enjoyed.

Reviewed March 15, 2018 via mobile

Burleigh surf apartments’ remarkable beachside location is probably the root cause of this Aparthotel resting on its laurels. Having chosen one of the top end sub penthouse apartments I was disappointed by the whole experience and certainly I did not feel the price matched the...More

Thank youngprofessionalUK
Reviewed March 3, 2018 via mobile

We stayed around the same time as the previous reviewer. The lift was broken for several days leaving patrons going to weddings etc to use the stairs rather than get the lift fixed because of the cost of a call out. Worse still the unlawful...More

1  Thank mjk2601 .
Response from Sam M, Manager at Burleigh Surf ApartmentsResponded March 6, 2018

Dear mjk2601, Thank you for taking the time to provide a review on your recent stay. I will start by addressing your concerns with the lifts. It is true that the lifts did have a problem on the afternoon of Saturday 24th February and the...More

Reviewed February 26, 2018 via mobile

I have stayed at this property many times throughout the past 25 years, sometimes several times a year. In the last couple of years (since new management took over) it has gone downhill when it comes to customer service, and the overall standard of apartments....More

2  Thank MademoiselleSK8
Response from Sam M, Manager at Burleigh Surf ApartmentsResponded February 27, 2018

Dear MademoiselleSK8, I'm disappointed to hear that you feel the accommodation is not up to standard and I appreciate your feedback. I did receive a call at approximately 8pm on Saturday night and I did speak with guests however there was not a lot that...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$101 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (137)
Room & Suite (80)
Pool & Beach (9)
Dining (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
SCMG
November 29, 2016|
Answer
Response from Burleighsurf | Property representative |
Yes, both lifts will be in operation from Dec 2nd. Pool and sauna will be fully operational as per normal.
0
Votes
Maggie M
June 6, 2015|
Answer
Response from Burleighsurf | Property representative |
Hi Maggie Thank you for your enquiry about parking. Every apartment is allocated their own underground secure car park. Regards Management
0
Votes
Room Tips
"Ask fir floors above 6th floor."
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"Close the the baech as well as local shops are a short stroll"
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"Stay elsewhere"
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"Southern facing rooms have great view of Burleigh and the mountains"
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