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Pelican Waters Golf Resort & Spa

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441 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Sydney Australia
Reviewed 4 November 2015 via mobile

We are coming to the end of our 5 night stay with our package from Luxury Escapes. We are so glad we came here it is a lovely hotel the Superior room is spacious with 2 double beds would have preferred a queen bed but didn't bother us. The bathroom is plenty big enough and the balcony looking out over...

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Helpful?
Thank wallabyjo2
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your great review of our Hotel. Carla is definitely a national treasure and I have passed your kind comments on to her! We look forward to welcoming you back to The Sebel at Pelican Waters again soon!

Chelmsford, United Kingdom
Reviewed 31 October 2015

The two woman on reception didnt seem to want to be there or care that we were guest everything was always an effort. As a family we bought this on an online voucher, we will never stay here again, the rooms were dirty, our room wasnt cleaned once while we were here, the last straw for us was coming home...

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Helpful?
Thank Susan B
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Hi Susan - I am very sorry that your experience at The Sebel Pelican Waters was not as expected. We host a number of weddings at the resort each year, and whilst we do employ security guards to monitor our events, it is impossible to keep on top of every situation within the hotel. I am sorry you had to...

Golden Beach, Australia
Reviewed 30 October 2015

Modern dining here, though at a relatively high price. The menu offers good choices, but nothing really outstanding. The dining area is roomy, open (optional) to golf course views. High ceilings and indoor ponds add to ambiance. Service is up to scratch, but one could feel a bit lonely at times. Parking is adequate for all but peak times, and...

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Helpful?
Thank Biggles210
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review. We hope to see you at SPW again soon.

Reviewed 25 October 2015 via mobile

We stayed here on a Groupon voucher. When I booked they were booked out of the Spa Suite I bought so gave me a normal room. I asked for reimbursement on the difference and was told no. On check in the upgraded us to a 2 bedroom apartment and it was FANTASTIC. Room was clean, well stocked and had a...

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Helpful?
Thank Marilo T
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Hi - Thank you for your honest review. We're glad you loved your 2 bedroom suite! I am sorry you had a less than perfect experience at breakfast. Your feedback is greatly appreciated so that we may continue to improve our service where needed. We look forward to welcoming you back to SPW soon!

Brisbane, Australia
Reviewed 25 October 2015

I stayed here with my partner for a romantic night away. The suite we stayed in with the spa bath was amazing. The room was so spacious and had everything we could have wanted. The spa bath was so relaxing and we also had a massive shower in our bathroom. We ordered room service for dinner, I had the Barramundi...

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Helpful?
1Thank Charlotte S
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for the great review. We look forward to welcoming you back to SPW in the future!

Brisbane, Australia
Reviewed 21 October 2015

My partner and i stayed here using a holiday voucher inn arrival i asked if we could be upgraded to a suite and spa, the receptionist did not hesitate she said i will look and sure enough we had a suite for the extra $50. The room was great we had a balcony that over looked the swimming pools yes...

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Helpful?
1Thank slavetothis
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

We look forward to welcoming you back to The Sebel Pelican Waters again soon!

Reviewed 15 October 2015 via mobile

Short 1 night stop for business. Lovely clean rooms, comfortable bed, lovely shower and bathroom facilities, restaurant not open Sunday night was the only downside. I will return to try all the facilities out. Highly recommended.

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Helpful?
Thank Anna B
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

We look forward to welcoming you back to The Sebel Pelican Waters again soon!

Reviewed 13 October 2015

Stayed here using a groupon in Sept '15. Very nice hotel. Room was very spacious with a nice balcony and good kitchenette. Clean and fresh. Block out blinds worked a treat for a sleep in! The pool (both) has sun the whole day, although the 'heated' pool was a little chilly still in Sept. Breakfast was very nice. Happy hour...

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Helpful?
1Thank TARY19
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review of The Sebel Pelican Waters. All of our hotel guests enjoy complimentary access to our onsite gym which is open 24/7. I am sorry that you were not made aware of that by our guest services team. I do hope we shall have the opportunity of welcoming you back to the hotel in the near...

Gold Coast, Australia
Reviewed 11 October 2015 via mobile

Would highly recommend not to stay here we checked out 2 nights early , was very dirty stains on couches mould in bath room the whole room was gritty and dirty disgusting . Fridge did not work, couldn't be any more minimal cutlery and plates etc miss leading information on vouchers given the list goes on totally recommend to stay...

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Helpful?
Thank hornet360
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

I am very sorry that your stay with us at The Sebel Pelical Waters was not as expected. It is always disappointing for us to receive negative feedback as we do strive to maintain very high standards at the property. Your comments have been noted and I thank you for your valuable feedback.

Adelaide
Reviewed 8 October 2015

Stayed for one night here while in the area for work. Really enjoyed every minute of it. The room (we had a spa room) was beautifully appointed and all the staff were amazing. Dinner in the restaurant was really nice and the hot breakfast (cooked to order) was HUGE!!!! ...and I encountered the very best poached eggs I have ever...

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Helpful?
Thank ozvpm_andy
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review. We look forward to welcoming you back to The Sebel at Pelican Waters again soon!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pelican Waters Golf Resort & Spa is situated just 90 minutes drive from Brisbane International & Domestic Airports, 40 minutes from Sunshine Coast Airport and only minutes from Sunshine Coast beaches.This 4 star resort provides the perfect getaway retreat with breathtaking views of the heritage listed Glasshouse Mountains, the Greg Norman designed championship Golf Course, Pelican Waters Golf Club and the seaside city of Caloundra and the Pacific Ocean.The hotel boasts excellent facilities for both Business and Leisure travellers with stylish guest rooms and apartments suitable for individuals right through to families staying one night or longer. There are plenty of opportunities to relax by our resort pool & heated lap pool, take a leisurely stroll or just relax with a good book and watch the world roll by. For the more energetic, you can dust off the golf clubs and play a round of 18 holes of golf. For those who want to be pampered, spoil yourself with a treatment at Pelican Waters Resort Day Spa.The Sunshine Coast enjoys a pleasant year round climate with average temperatures of 17 - 28 degrees in summer and 10 - 23 degrees in winter. Our region boasts many diverse, exciting and natural attractions from the popular Australia Zoo, UnderWater World, Big Kart Track and Aussie World to the famous Eumundi Markets, or a simple day of lazing on one of our many beautiful beaches. ... more   less 

Additional Information about Pelican Waters Golf Resort & Spa

Address: 38 Mahogany Dr | Pelican Waters, Caloundra, Queensland 4551, Australia (Formerly Crowne Plaza)
Region: Australia > Queensland > Sunshine Coast > Caloundra
Price Range: $133 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pelican Waters Golf Resort & Spa 4.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Crowne Plaza Pelican Waters Hotel Caloundra
Crowne Plaza Caloundra
Crowne Plaza Hotel Caloundra
Ramada Caloundra
Pelican Waters Golf Resort & Spa Caloundra, Sunshine Coast, Australia
Hotel Style:
#3 Spa Hotel in Caloundra
#5 Luxury Hotel in Caloundra
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Questions & Answers

Here's what travellers have asked, with answers from Pelican Waters Golf Resort & Spa staff and other travellers.
3 questions
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Perth
over a year ago
over a year ago

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Questions? Get answers from Pelican Waters Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Golf course views only...the car park isn't scenic”
 of 5 bubbles Golfutopia, 30 Jan 2017 | Read review
“Spa Suite for couples with fantastic pool view”
 of 5 bubbles AnnVince, 16 Jan 2017 | Read review
“I did not see any good rooms the entire hotel is subrate”
 of 5 bubbles 876kimk, 3 Jan 2017 | Read review
“Rooms on the corners have both bedroom and living room verandas from 4th level up.”
  • dirty lounge arm
  • dirty lounge back
 of 5 bubbles Daveborport, 30 Dec 2016 | Read review
“ask for a room facing the back”
 of 5 bubbles 754leannew, 20 Dec 2016 | Read review
5 of 5