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The Excellsior & Sailfish Cove Apartments

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Traveller (7)
Room & Suite (15)
Pool & Beach (3)
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Overview
  • Excellent34%
  • Very good47%
  • Average7%
  • Poor9%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (55)
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1 - 5 of 55 reviews
Reviewed May 8, 2018 via mobile

We’d stayed here before and chose it for its good location. Maybe previously we had got a better room than some others described but it was fine for two nights. This time the lady on the desk told us our room had been renovated. And...More

1  Thank angie c
Response from Excellsior, Manager at The Excellsior & Sailfish Cove ApartmentsResponded 1 week ago

Hi Angie. Thanks for your review. It's always good to know when there are things we can improve on. I'm not certain of the room you were in that weekend but the odour you mention has not been reported to us by any other guests....More

Reviewed April 13, 2018

Have just returned home after a 3 night stay at Excellsior in a one bedroom unit. Very comfy bed and generally clean unit, showing its age a bit but not at all detrimental to our stay. Maybe a 10 minute walk back to the beach...More

1  Thank MaryElizabeth54
Response from Excellsior, Manager at The Excellsior & Sailfish Cove ApartmentsResponded 1 week ago

Thank you very much for your review. Hopefully the cycle bridge will be completed soon and you will get to come back to the peace and serenity we usually enjoy here :)

Reviewed March 3, 2018

Friendly and helpful staff. If you book directly with the venue you will save money than if you book online. Very comfortable accommodation. You can save money again if you take your own linen for the extra bed. The pool and spa were advertised as...More

1  Thank MaddyfromOz
Response from Excellsior, Manager at The Excellsior & Sailfish Cove ApartmentsResponded 1 week ago

Hi Maddy. Thank you for your review. The pool and spa are heated to 29 degrees so I'm sorry if this was not what you expected. We are looking into costing for making the spa itself hotter :) Hope we see you again soon.

Reviewed November 18, 2017 via mobile

The location was perfect for us - walking distance from the waterfront restaurants and across the road from the peaceful river. Kate was really helpful in the lead up and she was also really helpful letting us checkout a bit later due to activities that...More

Thank Duffster66
Response from Excellsior, Manager at The Excellsior & Sailfish Cove ApartmentsResponded December 14, 2017

Hey there Duffster I'm so glad we were able to make your weekend away special, Merry Xmas and we look forward to greeting you again some time soon! Kate Happy Holidays

Reviewed August 17, 2017 via mobile

This review will feel like a mixed bag. Pros for this place. Great location, you look out over the waterways and due to the street being blocked off at one end to traffic it’s nice and quiet out the front. I met one the new...More

1  Thank Dermandtegs
Response from Excellsior, Owner at The Excellsior & Sailfish Cove ApartmentsResponded December 14, 2017

Hey Guys we really appreciate your feedback and we have worked closely with the previous owners to bring the unit up to scratch. As new managers we understand how important home comforts can be. It now has new owners who are putting more love into...More

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About
Amenities
Top amenities
Pool
Free Parking
Beachfront
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Airport Transportation
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Details
Price range
US$81 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$81 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7)
Room & Suite (15)
Pool & Beach (3)
Dining (2)
Questions & Answers
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Room Tips
"I have only ever stayed on the 2nd or 3rd floor, great views from all."
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"Every room has water views, some apartments have been refurbished so try to get into one of these, you will..."
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"If our room is any guide, my tip is go somewhere else."
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"I was in room 29, but any 5th level apartments would suffice as I am to believe that they all come with a..."
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