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Wyndham Resort Torquay

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Wyndham Resort Torquay
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475 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

My partner and i are here for two nights, which i booked through Groupon. We were able to get to our 1 bedroom apartment just before 2pm. Unfortunately when entering our room we were overwhelmed by the pungent scent of cleaning chemicals, even with leaving our balcony door open, the smell lingered the whole stay. The room presented clean which...

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Helpful?
Thank Mel L
WyndhamResortTorquay, General Manager at Wyndham Resort Torquay, responded to this review

Dear Mel L, Thank you for taking the time to share your feedback. On this occasion you did not stay with Wyndham but booked with an alternative Rental Company which operate under the name Beachfront Resort. To help assist future guests with accurate information it would be much appreciated if you could re-post your review to the relevant property, they...

Melbourne, Australia
Reviewed 6 days ago NEW

This time we stayed in a Studio Deluxe Appartment, much nicer than the others and we will stay in this type of accommodation always from now on. With bigger rooms and a big L shaped balcony there is plenty of room. The kitchen had all the mod cons although the dishwasher was too small ( just a drawer), the fidge...

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Helpful?
Thank Odile R
WyndhamResortTorquay, Guest Relation Agent at Wyndham Resort Torquay, responded to this review

Dear Odile R, Thank you for taking the time to review your stay with us. We are definitely grateful for the positive remarks and I will share this with the team. Our ideal location at the gateway to the Great Ocean Road and our exceptional service does make Wyndham Torquay the ideal destination for family/friends vacation. In relation to car...

Campbelltown, New South Wales, Australia
Reviewed 1 week ago

Seemed like a nice place to visit - it has some very beautiful scenery. But unless you are into surfing, there is not a great deal to do in this place. It has the typical seaside town "feel" - some nice cafes and eateries, but lacks any other sort of appeal. The Hotel itself is TERRIBLE - the bar opens...

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Helpful?
Thank Gary Y
WyndhamResortTorquay, Guest Relation Agent at Wyndham Resort Torquay, responded to this review

Dear Gary Y, Thank you for taking the time to review your stay with us. It is very much appreciated as it is a great help in raising these issues with Management. I am deeply sorry that you did not enjoy your stay here. Please accept our sincere apologies for the inconvenience that you encountered. As the F&B within the...

Melbourne, Australia
Reviewed 2 weeks ago

My initial opinion of the hotel was low but quickly increased during our stay. I'd phoned up to make a booking a few days beforehand, and went for the free breakfast package in the one bedroom apartment. Whilst booking I also asked if the room had a full sized fridge, and was told that it did in the kitchenette. We...

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Helpful?
Thank Rydel100
WyndhamResortTorquay, Guest Service Agent at Wyndham Resort Torquay, responded to this review

Dear Rydel100, Thank you for taking the time to review your stay with us. It is very much appreciated as it is a great help in raising these issues with Management. I particularly appreciate the positive feedback about Brad as this is very rewarding for him and we really enjoy sharing it with the team. Please accept our sincere apologies...

Reviewed 2 weeks ago

Went out for the day visited "myself" came back ...NO PARKING SPOTS and told just park outside and across the road in the open with no security Pay over the top in prices Meals and wine and to have a No care policy Never come back and or stay Wyndham resorts again S&G.

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Helpful?
Thank Des F
WyndhamResortTorquay, General Manager at Wyndham Resort Torquay, responded to this review

Dear Des F, Thank-you for taking the time to share your feedback, I we do appreciate all comments as it helps improve the quality of service we provide for all Wyndham guests. We do offer parking at no cost which is subject to availability, I do wish to apologise that there was insufficient parking available in our secure garage on...

Reviewed 3 weeks ago

The rooms are comfortable and clean but the real winner for this resort is their massive pool and spa, as well as the close location to the beach. Worth staying but pricey if you don't get a deal. I thoroughly enjoyed my stay but would likely only return if discounted - full price is likely not worth the stay.

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Helpful?
Thank Auspack_Traveller_88
WyndhamResortTorquay, Guest Relation Agent at Wyndham Resort Torquay, responded to this review

Dear Auspack_Traveller_88, Thank you for taking the time to provide us with your feedback, we do appreciate you doing so. In relation to the rates, thank you for your comments I will definitely pass these onto management to review. We hope you will consider staying at the hotel again in the future. Thank you and Regards, Darlene M. Customer Champion

Reviewed 3 weeks ago via mobile

My family stayed at the Wyndham during January and did not enjoy the experience. We paid a lot for accommodation which for the most part was good. However, the interior decor of the hallways, particularly the carpet, looked tired. With very little natural light available, this added to the dour experience. We attended the pool in the afternoon that on...

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Helpful?
1Thank Marsman351
WyndhamResortTorquay, Guest Relation Agent at Wyndham Resort Torquay, responded to this review

Dear Marsman351, Thank you for taking the time to review your stay with us. I am deeply disappointed that you did not enjoy your getaway. We do value your opinion and I will definitely pass the feedback on to Management to review. On behalf of the team, I do apologize for the experience you had. We hope you may consider...

Sydney, Australia
Reviewed 3 weeks ago via mobile

I booked months ago for the long weekend. I have a "resort view" of the carpark. The room is tired. There is no comfortable chair to sit in. I am in one of the hotel rooms rather than one of the apartments. There is no room service. I am very disappointed.

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Helpful?
Thank S_m0rgana
WyndhamResortTorquay, Guest Relation Agent at Wyndham Resort Torquay, responded to this review

Dear S_m0rgna, Thank you for taking the time to review your stay with us. Your feedback is welcomed and much appreciated. I am disappointed that on this occasion your visit to the Resort was not satisfactory. I will pass on your feedback to management to better improve customer service and cleanliness standard within the Hotel Rooms. On behalf of the...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

We dined on the lamb (cooked that perfect pink) my partner, the chicken and I greedily supped on an entree of tempura oysters (delicious) before moving on to the tuna.... Superb! Accompanied by a bottle of white wine.... Compliments to the chef.... of whom the waiting staff did not know his name when asked. What a pity!!!! Best dinner meal...

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Helpful?
Thank TeTLOW8
WyndhamResortTorquay, Guest Relation Agent at Wyndham Resort Torquay, responded to this review

Dear TeTLOW8, Thank you for the great feedback! I am pleased to read you enjoyed your dinner at the Restaurant. As the F&B within the resort is managed by Surf Coast Hotel, I will pass on the positive feedback to their management who will share with the team. We look forward to hosting you again in the future. Thank you...

Eleele, Hawaii
Reviewed 4 weeks ago

The place was very nice and the different facilities really good for a rest and rejuvenation after a long travel. Nice Spa, nice pools, very friendly personnel, good treatments. The rooms are sizable, clean and to a good standard.

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Helpful?
Thank Jacob M
WyndhamResortTorquay, Guest Relation Agent at Wyndham Resort Torquay, responded to this review

Dear Jacob M, Thank you for your great feedback! I am pleased to read that we have been of great service and your stay with us has been a relaxing one. And with the resort ideally located at the gateway to the Great Ocean Road, it does make it very convenient for guests to rejuvenate after a long travel. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Wyndham Resort Torquay, offers guests stylish and comfortable accommodation, showcasing sweeping views of the beautiful Zeally Bay Beach; located at the gateway to the Great Ocean Road. Torquay is home to the world famous Bells Beach and iconic surf brands including Quicksilver and Ripcurl. Immerse yourself in the epic surf culture of Victorians surf capital and begin your spectacular, Great Ocean Road adventure from the official starting point in Torquay. Wyndham Resorts luxury accommodation features quality hotel rooms and spacious one bedroom apartments, providing a private balcony or patio overlooking the swimming pool, stunning gardens or the magnificent ocean. The exceptional hotel facilities will be sure to complement your stay with us. The Resort features an impressive outdoor swimming pool and spa, fully equipped gym facilities and a full tennis court. During leisure time, a BBQ area, superb function venues and an outstanding restaurant and bar won’t fail to impress. Wyndham Resort Torquay, creates the perfect atmosphere for families and hopeless romantics to kick back and unwind. ... more   less 

Additional Information about Wyndham Resort Torquay

Address: 100 The Esplanade, Torquay, Victoria 3228, Australia (Formerly Crowne Plaza Hotel Torquay)
Region: Australia > Victoria > Torquay
Price Range: $156 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Resort Torquay 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Wyndham Resort Torquay Hotel Torquay
Crowne Plaza Torquay
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Resort Torquay staff and other travellers.
4 questions
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Questions? Get answers from Wyndham Resort Torquay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Studio Deluxe rooms, more room, bigger balcony”
 of 5 bubbles 542odiler, 15 Feb 2017 | Read review
“just do not go to this place”
 of 5 bubbles 533desf, 3 Feb 2017 | Read review
“Get an ocean view”
 of 5 bubbles Ratorres, 17 Dec 2016 | Read review
“Just book.”
 of 5 bubbles 481jl, 10 Dec 2016 | Read review
“Single bedroom had the kitchen, washing machine and dryer. Studio beside us did not have these facilities”
 of 5 bubbles 861ColinD, 20 Nov 2016 | Read review
5 of 5