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BEST WESTERN Albany Motel & Apartments

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259 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Reviewed 1 week ago via mobile

Listed as 4 stars, in reality a 2 1/2 star by international standards. Tired bathroom with no proper towel rails, bathroom wash basin bench top formica that has peeled, a single bathroom cum toilet for a two bedroom apartment which is more like a single bedroom apartment with lounge just fitted with additional double bed. Sound proofing between floors are...

Thank janet c
MotelAlbany, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review

Hi Thank you for choosing to stay with us whilst exploring the beautiful town of Albany. Unfortunately, we have only five rooms that are left to be refurbished and you were placed in one of the five. We are hopeful that the last five rooms will be done in the near future. We trust you enjoyed the rest of your...

Reviewed 2 weeks ago

at a very busy time this was all I could book & although not luxurious rooms are well cleaned each day. Positives: strong shower, air con, TV with 2 film channels, location, helpful staff, comfy firm beds, equipment to dine in (fridge, cutlery, plates, glasses), quiet at night. Negatives: smokers (smell) on balconies which affected our room, no hooks in...

Thank Mandy R
Cleveland, Oh
Reviewed 4 weeks ago

The only good thing of this hotel is its position, a few blocks from the center and easy parking. It is an old motel which is run down and in urgent need of renovation. Our room still had the old fashion window for delivering breakfast, badly covered up on the inside with a stained plywood. The room on the top...

Thank marcopolo111
MotelAlbany, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review

Thank you for taking the time to share your feedback on your recent stay at Best Western Albany Motel and Apartments. It is true you cannot beat our location! We are sorry we did not meet your expectations regarding the room, as you know we are still doing some renovations. We hope that you will stay with us again in...

Bunbury, Australia
Reviewed 26 November 2016 via mobile

I liked the clean rooms, comfy bed and the fact the establishment is just minutes away from great dining, friendly staff, nice a quiet part of Albany business district, walking distance to local shops and port.

Thank Steens1962
MotelAlbany, Manager at BEST WESTERN Albany Motel & Apartments, responded to this review

Thank you kindly for your review, our central location is a biggest asset.

Reviewed 9 November 2016 via mobile

Stayed at the newly renovated Best Western and had a very comfortable stay. It is in the city centre and close to everything you will need! The staff were helpful and food recommendations were fantastic.

Thank MikeNix
MotelAlbany, Manager at BEST WESTERN Albany Motel & Apartments, responded to this review

We undertook a major refurb programme in June 2016 with a further and ongoing programme planned for 2017, all of which is resulting in some great positive feedback from our guests. Thank you for your show of appreciation.

NSW Central Coast
Reviewed 2 November 2016

The motel is located in close proximity to the Albany Entertainment Centre, where our conference was held and was a short walk to a large number of cafes and restaurants. The room wasn't large but was certainly all I needed and it was serviced daily. The motel was unable to serve breakfast, however they negotiated reduced prices for meals at...

Thank Bobeee
MotelAlbany, Manager at BEST WESTERN Albany Motel & Apartments, responded to this review

Your feedback is very much appreciated and we are fortunate to be within an easy stroll to all the popular restaurants and cafes in York Street and Stirling Terrace. We also have a selection of various room types from our Classic to our Premier Harbour View and King Spa Suite, with a range of styles and rates to suit all...

Reviewed 20 September 2016

Check in was fast Room was standard but quite new and bed was quite comfy Bathroom : shower only, bit small but its clean and adequate Location : very central , 5 mins walk to waterfront, town centre, and restaurants Recommend for good place to stay in centre of Albany

1Thank jessicajohana
MotelAlbany, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review

Dear Jessica Thank you for your review and for staying with us at Best Western Albany Motel & Apartments. It was a pleasure to have you as our guest and pleased our central location provided you a good place to stay. Sincerely Cattia Andreas General Manager

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 18 September 2016 via mobile

My husband and I stayed two nights here. Unit was very nice and staff very helpful. Very close to restaurants which was great. Only needed to walk for dinner and breakfast. Would stay again if ever back in Albany.

1Thank A TripAdvisor Member
MotelAlbany, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review

Thank you for choosing Best Western Albany Motel & Apartments for your recent stay in Albany. We greatly appreciate that you took the time to to write a comment as our guests’ satisfaction is our main priority. We look forward to welcoming you back when you are next in Albany. Sincerely Cattia Andreas General Manager

Reviewed 18 September 2016

I chose the Best Western because of it's location, free wifi and parking and none of those disappointed. The wifi is fast, the hotel is very central and I was able to park really close to my room. The room itself is very clean and comfortable. The bed was a little harder than I am used to but the pillows...

1Thank Sandgroper12
MotelAlbany, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review

Thank you for taking the time to write a review. We very much appreciate your comments and feedback as it is very important for us that our guests’ experiences are shared. We are delighted you found the facilities to your satisfaction and hope to see you again back at Best Western Albany Motel & Apartments. Yours sincerely Cattia Andreas General...

Reviewed 28 August 2016 via mobile

We came down from Perth for one night for a friends birthday and stayed last night the room we got was a king spa and it was higher priced than most in Albany. The bed was the most uncomfortable bed I've ever stayed in and we both woke up a bit sore. The staff member who checked us in was...

1Thank Sasha F

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Best Western Albany Motel & Apartments is located in the centre of Albany, a scenic coastal regional town 400km south of Perth in the Great Southern of WA. This Albany accommodation features 3.5 star AAA-rated rooms which cater for families, couples and the business travelers alike. It boasts of being the only motel situated in town with rooms on the top level and apartments with views overlooking the Princess Royal Harbour and beyond. ... more   less 

Additional Information about BEST WESTERN Albany Motel & Apartments

Address: Cnr Frederick and Spencer Streets, Albany, Western Australia 6330, Australia
Region: Australia > Western Australia > Albany
Price Range: $137 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Albany Motel & Apartments 3.5*
Number of rooms: 39
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Albany Motel & Apartments staff and other travellers.
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Questions? Get answers from BEST WESTERN Albany Motel & Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors have no overhead noise”
 of 5 bubbles 403mandyr, 3 Jan 2017 | Read review
“Ground floor is very close to parking.”
 of 5 bubbles Sandgroper12, 18 Sep 2016 | Read review
“If you have luggage, ground floor is best otherwise upper floor give a good view of the harbour.”
 of 5 bubbles trappyman, 27 Jun 2016 | Read review
“Upper floors better, no lift but only 2-3 flights are easy.”
 of 5 bubbles LesleyR720, 15 Jun 2016 | Read review
“Ask for a refurnished room. Access the 1st floor rooms ( some have a view) from Frederick St as it is flat with no stairs.”
 of 5 bubbles margoh337, 25 May 2016 | Read review
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