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The Sebel Mandurah

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The Sebel Mandurah
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935 Reviews from our TripAdvisor Community

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Showing 931: English reviews
Karratha, Australia
Reviewed 2 November 2015

The location of this hotel is wonderful. It overlooks the canals of Mandurah and is walking distance to cafes, the theatres and town. You can stroll around the waterfront to get to all amenities or hire a boat for only $50AUD/hour to take a drive through the marina and canals. The staff at this hotel were very welcoming and the...

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Helpful?
Thank Travellersamm
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Travellersamm Thanks so much for letting us know about your time in Mandurah! It is great to hear that all our the team were very welcoming. We hope you are able to make it back again to our beautiful city! Warm regards Leighton Yates - General Manager

Perth, Australia
Reviewed 1 November 2015

Nice clean modern accommodation with good facilities. Do not like the car park though. The parking is very open & not secure .On returning to my car after staying overnight a lady approached me to let me know that she had hit my car. After having stayed there a couple of times this was always my greatest fear & sure...

Review collected in partnership with Accorhotels.com
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Thank Graham F
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Graham F I am so very sorry of hearing about someone hitting your car although it was good however to hear that the person made you aware. It is such a shame though that whilst this car park is open-air and free-flow parking, such incidents can occur even in secured parking lots. We have very limited number of valet...

Perth, Australia
Reviewed 1 November 2015

Attended a conference here and stayed for 2 nights. An easy walk to Dome for breakfast, or Simmos for ice cream. A lovely walk to the bridge. If you want to do the Christmas lights tour this would be a great place to stay overnight. My room was 4th floor, try to get a higher room with a water view....

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Thank michelle_martion
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear michelle_martion Great to hear of your experience whilst staying with us attending a conference. Indeed, the Christmas Light Cruises operated by Mandurah Cruises is absolutely spectacular and gets very heavily booked out. Thanks again for your review! Warm regards Leighton Yates - General Manager

Perth, Australia
Reviewed 26 October 2015

Our recent two day stay in a fourth floor water view room, couldn't have been better. From the moment we checked in to our reluctant check out, the stand out of this beautiful hotel was the customer service. Everyone had a smile, kind words, offer of assistance and genuine interest in making our stay a memorable one on many different...

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Thank Dayle1961
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Dayle1961 Thank you so much for this 5 star review! It is great to see that our service was the stand out element to your stay! I will definitely post this review on our teams notice boards for them to read! Thanks again! Warm regards Leighton Yates - General Manager

Perth, Australia
Reviewed 26 October 2015 via mobile

My partner and I have just spent two nights at this waterside hotel. The level of customer service shown to us from the moment that we arrived until the time that we left was first class. The staff that we met were always extremely polite and courteous and nothing was too much trouble. The hotel was very clean throughout and...

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Helpful?
Thank darren h
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Hello darren h As a general manager it is always wonderful to receive such feedback about the team! Thank you for taking the time to review us and I will be sure to let Nicky know of your kinds words about her service. Warm regards Leighton Yates - General Manager

Reviewed 26 October 2015 via mobile

Stayed for 2 nights in a river view room last weekend. This hotel is located in a handy central location and was great not having to jump in the car to go anywhere with many restaurants and sights to see within walking distance. Room was a comfortable size even with a cot and had a decent balcony. It had great...

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Thank wazza_1000
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear wazza_1000 Thanks so much for providing this review. The restaurant & bar that is part of the building but not owned or operated by the hotel is currently closed for refurbishment and we are also painting the external of the hotel; both projects are due for completion in November which is exciting. Thanks again for your feedback. Warm regards...

Perth, Australia
Reviewed 25 October 2015

We stayed here last weekend during the Ride To Conquer Cancer bike ride that overnighted in Mandurah. I cannot speak more highly of The Sebel - everything was perfect! When I checked in, Sarah (I think, from overseas) couldn't have done more! She was efficient, polite, helpful with our bags - I can't fault her! A credit to the front...

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Thank JoanneFromPerth
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear JoeytheBowey Thanks so very much for this lovely review! I am so glad that you all enjoyed your time with us! I will be certain to let Sarah know of your kind words about her! Thanks once again, Warm regards Leighton Yates - General Manager

Perth, Australia
Reviewed 25 October 2015

check in was rather unwelcoming, which always makes for a negative stay. room was nice enough, (though fridge leaked) and we had to pay extra $30 for a balcony, even though we had booked one. however our checkout was great, with good service to finish

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Thank redtweak
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear redtweak Thanks so much for letting me know of your experience whilst checking in. I cannot agree with you more that the welcome process can definitely reflect on how the balance of your stay will be, however I am pleased that in some small way we did redeem ourselves and that you received some good service to finish. I...

Yungaburra, Queensland, Australia
Reviewed 21 October 2015

Review collected in partnership with Accorhotels.com
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Thank Jane C
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Perth, Australia
Reviewed 18 October 2015

Beautiful staff and beautiful room! We'd stayed once before but had a low level room which was still amazing but this time we paid extra for marina view. Just superb. Free parking next door and a number of restaurants and activities right on the door step. Both visits the on site restaurant had been under renovation but this hasn't impacted...

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Helpful?
Thank Emma K
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Emma K Thanks so much for this 5 star review! It is always great hearing of the fantastic service our team provide. I will definitely let our Executive Housekeeper know of the kinds words about how clean the room was. Thanks again! Warm regards Leighton Yates - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Stylish 4½ star waterfront full service hotel with stunning Mandurah Estuary views. The first world class hotel in the city of Mandurah, ideal for tourist and conference groups and for visiting friends and family. 89 beautifully appointed guestrooms, suites and 1, 2 and 3-bedroom self-contained apartments, most with private furnished balconies and the choice of Mandurah Estuary or Venetian canal views. All rooms are serviced daily. ... more   less 

Additional Information about The Sebel Mandurah

Address: 1 Marco Polo Drive, Mandurah, Western Australia 6210, Australia
Region: Australia > Western Australia > Mandurah
Price Range: $141 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sebel Mandurah 4*
Number of rooms: 89
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Also Known As:
The Sebel Mandurah Hotel Mandurah
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Mandurah staff and other travellers.
8 questions
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Questions? Get answers from The Sebel Mandurah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a river view”
 of 5 bubbles robe373, 26 Mar 2017 | Read review
“Only has 5 levels so any room should be fine”
 of 5 bubbles , 20 Mar 2017 | Read review
“3 bedroom apartment wraps around the end of the building and has amazing views”
 of 5 bubbles johnmL505DN, 12 Mar 2017 | Read review
“Corner rooms are huge”
 of 5 bubbles LeighH769, 13 Feb 2017 | Read review
“Apartments”
 of 5 bubbles 942phillipb, 6 Feb 2017 | Read review
5 of 5