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Serenity on the Terrace

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24 Reviews from our TripAdvisor Community

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Showing 24: English reviews
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Reviewed 2 weeks ago

Ha Luxury Accommodation, what filthy floors, dirty stair carpets, dirty saucepans, pool and spa not heated as advertised, filthy balcony, broken clothes airer, microwave not working smell of gas in the cupboard!!!!

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Thank Elaine T
Perth, Australia
Reviewed 30 December 2016

We stayed with some family friends from the UK over Christmas. Mostly it was OK, nice enough place but I found that the kitchen was basic with a noisy oven, some knocking noise from a cooling fan that went on long after we turned the oven off, was pretty annoying. And although the place accommodated up to 11 people we...

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Thank Perth_family_guy
Mildura, Australia
Reviewed 29 December 2016 via mobile

We booked a 4 bedroom villa over Xmas to have our family holiday. The cost was $2550 for 4 nights, so had high expectations of the experience. Upon arriving the first thing we noticed was the kitchen floor was sticky under foot due to poor cleaning. Upon further inspection the crockery and glassware required washing before it could be used...

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Thank DZacher
Bunbury, Australia
Reviewed 20 July 2016 via mobile

Fantastic accommodation . We had the four bedroom apartment . Two storeys plenty of room all the facilities u need . Beds were comfortable very clean and well presented. Quiet away from traffic a very pleasant stay . We will definitely be back .

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Thank Joanne H
Reviewed 6 July 2016 via mobile

We stayed for 2 nights for a short break with 2 small children. The apartment was very impressive. As soon as you walk in through the garage door there is a set of stairs. You then enter the living areas with a kitchen, bathroom, laundry living room, dining room and 2 balconies. Up stairs is the two bedrooms both with...

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1Thank Mallary E
Reviewed 28 June 2016

We stayed for 2 nights in a 3 bedroom apartment. The accomodation is spacious with plenty of room for everyone. Wifi was good, although it took us a while to understand how to connect. Foxtel in one living area and blue ray in the other. Our only complaint would be the state of the carpet in the upstairs area. It...

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Thank Happywholesome M
Albany, Australia
Reviewed 16 June 2016

After the reading previous reviews, was unsure what we would be in for. Yes, you do have to drive 2 mins down the road to pick your keys up, but the staff there were ever so friendly & helpful. After entering the accommodation, the 4 of us (2 couples) were pleasantly surprised at the sheer size of this property for...

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Thank Libby W
New south wales
Reviewed 7 May 2016

The location of this property in Mandurah was very central and suited our needs, however as soon as you walk through the front door you are faced with a lot of stairs and I mean a Lot, that is up to the lounge/dining area, then another lot of stairs to the bedroom. The property itself was well maintained and very...

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Thank mamanewsouthwales
Reviewed 28 April 2016 via mobile

The minute we walked in the door we were faced with 16 stairs straight up to the living area. carrying 2 bags over 16 kg the n another 16 stairs up to our. Bedroom..... Needless to say our bags were dumped in the living room for the duration of our stay. The free wifi is still roaming for a signal...

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Thank Leanore S
Bunbury, Australia
Reviewed 23 November 2015 via mobile

We were told on check in that our room at the Crest in Dolphin Quays was having maintenance issues and we were being upgraded.......what a disappointment. We had booked 2 nights 5 months earlier for our friends Christmas get together to make sure we had a great spot and received an email only the morning of check in it was...

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1Thank Lynda A

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking

Additional Information about Serenity on the Terrace

Address: 106/108 Mandurah Tce, Mandurah, Western Australia 6210, Australia
Region: Australia > Western Australia > Mandurah
Price Range: $139 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serenity on the Terrace 4*
Number of rooms: 11
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Questions & Answers

Here's what travellers have asked, with answers from Serenity on the Terrace staff and other travellers.
1 question
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Georgetown, Malaysia
over a year ago

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Questions? Get answers from Serenity on the Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a two bedroom apartment close to main road, very quiet & easy access!”
 of 5 bubbles LibbyW332, 16 Jun 2016 | Read review
“Rooms on the road can be noisy - but this didn't bother me.”
 of 5 bubbles LauraB289, 27 Nov 2014 | Read review
“Units 1 to 7 are located along main road. Avoid if possible.”
 of 5 bubbles Whybang, 18 Jul 2014 | Read review
“Don't stay here.”
 of 5 bubbles lloyd255100, 28 Apr 2014 | Read review
“Steps up from undercover garage, then up again to bedroos, so maybe not for the elderly or disabled.”
 of 5 bubbles wildwoodvalley, 14 Mar 2013 | Read review
5 of 5