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Hotel Mercure Cergy Pontoise Centre

Traveller (39)
Room & Suite (29)
Dining (8)
Overview
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Room Service
Family Rooms
4 Star accommodation
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Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (188)
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8
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All reviews stayed here rer station great room plenty of space recommend this hotel on arrival kfc toilet journey mall port receptionist
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1 - 5 of 59 reviews
Reviewed 4 weeks ago

We had a fantastic short stay at this hotel, and I must stress how incredible the staff was. From the moment we checked in until check out, not only did we feel welcome, we were treated with such care that they have set the standard...More

Date of stay: December 2018
Thank H1224XMjohnl
Response from Bérangère H, Manager at Hotel Mercure Cergy Pontoise CentreResponded 3 weeks ago

Dear H1224XMjohnl, Thank you very much for sharing your feedback on Tripadvisor. We are pleased to read that you enjoyed your stay with us and our Customer Service. It is really the best reward we can aim for. We would like to thank you, especially...More

Reviewed 4 weeks ago

Staying in Mercure for few days and it was a great experience. Rooms were extra comfortable with nice bed, bfast tasty and fresh. No restaurant for dinned but just outside the hotel there is nice Indian restaurant with buffet menu. Unfortunattely Bar was not equiped...More

Date of stay: December 2018
Thank Maciej G
Response from Bérangère H, Directeur général at Hotel Mercure Cergy Pontoise CentreResponded 2 weeks ago

Dear Maciej G., Warmest greetings from Mercure Cergy, I thank for taking the time to write such a beautiful review of the experience of your stay. I won't miss to share your comment about the room with the Housekeeping team. It will make their day....More

Reviewed December 8, 2018 via mobile

Very happy to commend the Manageress and her front desk staff for the warmth of their welcome on arrival. Nothing was too much to ask when I needed assistance to recover a lost Kindle from a local restaurant, which saved me time and bother. Frankly,...More

Date of stay: December 2018
Thank PhilippeD694
Response from Bérangère H, Directeur général at Hotel Mercure Cergy Pontoise CentreResponded December 12, 2018

Dear Mr. Delfour, I thank you very much for taking the time to share such a beautiful review. It is always a great pleasure to read that we were able to meet guest’s expectations, and sometimes to go above and beyond, Even more enjoyable when...More

Reviewed September 26, 2018

The best feature of this hotel is the care given by the staff especially during the daytime. They can't do enough for you and are very welcoming and chatty. The rooms are very clean and the beds are really comfortable. I liked the fact that...More

Date of stay: September 2018
Thank Jason S
Response from Bérangère H, General Manager at Hotel Mercure Cergy Pontoise CentreResponded October 28, 2018

Dear Jason S. I thank uyou very much for taking the time to share such a positive review. I won't miss to share your kind words with the team: It will make their day. They strive on daily basis to offer the best quality of...More

Reviewed September 26, 2018 via mobile

After I did the checkout by 1 day they use my credit card and charge me 50 euro after I try to call them to check why this happen they said it is for the room cleaning!!!!!! I don't accepet it and try to argue...More

Date of stay: September 2018
Thank ahmedd958
Response from Bérangère H, General Manager at Hotel Mercure Cergy Pontoise CentreResponded October 27, 2018

Dear Ahmed, Thank you for sharing your experience in our property. We do not charge penalty lightly. You were the first we have ever charged. We have provided you with our biggest suite and an adjoining room. We we were expecting you will use them...More

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About
Description
In the center of the new town Cergy Pontoise. It offers a special welcome in warm surroundings. 56 Elegantly furnished cosy and quiet air-conditioned rooms (private bathrooms with separate toilets). Bar. More Meeting facilities. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
56
Price range
US$78 - US$144 (Based on Average Rates for a Standard Room)
Location
France > Ile-de-France > Val-d'Oise > Cergy-Pontoise > Cergy
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
56
Price range
US$78 - US$144 (Based on Average Rates for a Standard Room)
Location
France > Ile-de-France > Val-d'Oise > Cergy-Pontoise > Cergy
Photos
Traveller (39)
Room & Suite (29)
Dining (8)
Business Centre & Event Rooms (5)
Nearby
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Nearby AttractionsSee all 16 nearby attractions
Gopark
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Block'Out Cergy-Pontoise
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Fly Parc
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Eglise Saint Christophe de Cergy
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Questions & Answers
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Room Tips
"Rooms at the rear are quieter as away from the road"
GrahamI15
Sep. 18, 2017
Read review
"Some rooms on the top floor have open-air terrace"
pdu019
Aug. 5, 2016
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"Ask for a Superior room."
rhart75
Jul. 14, 2014
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"Apparently the 5th floor houses a very large 'penthouse' style room with a large balcony!!!"
juliestrongbow
Jul. 27, 2013
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