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Caribbean Bay

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506 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Reviewed 2 April 2015 via mobile

Things you must consider before booking this hotel: Cons - use of a safety deposit box, TV remote control and wifi are all at an additional cost - the 1st floor pool and sunbathing area was in the shade for the majority of the day (in April) and can only assume this will be the same in the summer as...

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5Thank KatieSharman
Reviewed 31 January 2015 via mobile

The hotel was good, only when we arrived they send us to another hotel for a night because the hotel was full even we had reservation.Hotel was very clean, and the food was delicious, only the weather in september was rainy.

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2Thank Mirela R
Reviewed 19 December 2014

The location is the main advantage of this hotel. It's not at the beach itself but it's second best - only couple of minutes walk. Considering that El Arenal is mostly on a hill, every meter counts when getting back from the beach. Everything else is questionable. - Pool area is small and the pool itself - "All inclusive" is...

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4Thank Luke K
Dunfermline, United Kingdom
Reviewed 16 December 2014 via mobile

went here for a week I had booked the Palma bay hotel however on arrival the receptionist said we had a free upgrade so I was happy enough to go to the sister hotel. On arrival to my room I was pleasantly supprised it was vey well decorated. I have been to arenal a lot for anyone British going to...

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4Thank Paul T
Southampton, United Kingdom
Reviewed 10 November 2014 via mobile

Stayed as a so called upgrade offered to us at the palma bay, pool area too small for amount of people staying there rooms were not swept at all the whole week we were there and coakroaches in the bathroom did ask hotel to deal with this which they done by spraying but the ten dead ones that were left...

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4Thank Tracy W
Greve Municipality, Denmark
Reviewed 4 November 2014

The rooms was simple, but had air con and a okay balcony. The all-inclusive buffet and bar was also okay. The hotel has drunken, dutch people all over making noise and fightings all night like every other hotel in El Arenal. But the hotel SYSTEMATICLY cheats their customers! As we arrived Friday night we where forced to pay emediately. We...

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8Thank Kaagren
London, United Kingdom
Reviewed 23 October 2014

Having previously stayed at a MLL hotel and after reading good reviews about this hotel I would give it a try. It was an anniversary get away for my husband and I. It was my husband first time in Majorca. We got to the hotel at around 12 and thought I would try and see if we can check in...

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4Thank Joanna L
bayhotels15, Director General at Caribbean Bay, responded to this review

Dear Joanna L, thank you for all your comments and taking the time to write. Whilst we are sad that on the whole you don´t found the hotel to meet with your expectations. Regarding your negativ reviews about the hotel, we don´t allow leave the food out the restaurant for health reasons. However if some guest is unwell we deliver...

Nottingham, United Kingdom
Reviewed 19 October 2014

Just came back from the caribean bay , stayed 7 nights all inclusive. Hotel modern, clean, old man on reception never smiled once in 7 days we were there. At night there was no entertainment at all ,not even a it of background music.my advice to anybody travelling with children would be to give this hotel a miss. In fact...

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2Thank Jason K
bayhotels15, Director General at Caribbean Bay, responded to this review

Dear Jason K, Thank you for having chosen our Hotel Caribbean Bay for your holidays in Majorca and also for having taken your time to review our hotel in tripadvisor. I am sad to read that you were not happy with the reception Man, our apologies for not smiled like you expected. I hope that you will give us another...

Blackpool, United Kingdom
Reviewed 18 October 2014

we arrived there om oct 1st at about 10 20pm were informed that the bar closed at 11pm and there was no way to get anything to eat or drink after that time ok we thought not to worry next day when we asked about the evening entertainment we were informed that as it was october there was none even...

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3Thank margaret s
bayhotels15, Director General at Caribbean Bay, responded to this review

Dear Margaret s, Thank you for having chosen Caribbean Bay for your holidays in Majorca and for having taken the time to share your opinion with us. It is a pity to perceive that our services were not according to your standards. Please allow me to clarify some points: Our bar service beguin at 10:30 till 11 pm later we...

Reviewed 16 October 2014 via mobile

Found this hotel on teletext. Read the reviews and took in what they said but for the price and it being all inclusive and seeing the pics we thought we would give it a go. We arrived and was greeted by a young man who was very welcoming as we had just missed lunch we were informed snacks were available...

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1Thank Kl1528
bayhotels15, Director General at Caribbean Bay, responded to this review

Dear KI1528, Thank you for having selected Hotel Caribbean Bay for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers through Tripadvisor. We work very hard to ensure that our guests feel welcome and enjoy the quality service that they deserve and when this is so it give us all...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Official Description (provided by the hotel)
This hotel has been refurbished recently. The rooms have a full bathroom, satellite TV, telephone and air conditioning. There is a large bar lounge with recreational areas and two swimming pools: one is located on the upper terrace of the hotel to let you enjoy with friends or with your partner. ... more   less 

Additional Information about Caribbean Bay

Address: Calle Trencadors 48, 07600 El Arenal, Majorca, Spain (Formerly Saga Hotel)
Region: Spain > Balearic Islands > Majorca > El Arenal
Price Range: $64 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Caribbean Bay 3*
Number of rooms: 229
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Also Known As:
Saga Hotel El Arenal
Saga El Arenal
Caribbean Bay El Arenal, Majorca, Spain
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Questions & Answers

Here's what travellers have asked, with answers from Caribbean Bay staff and other travellers.
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Questions? Get answers from Caribbean Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for 913”
 of 5 bubbles supercharged77, 6 Nov 2016 | Read review
“Room 714 had a good view, but not fully facing the beach”
 of 5 bubbles chlo_l69, 1 Nov 2016 | Read review
“rooms at back of hotel quieter”
 of 5 bubbles 459roberth, 17 Oct 2016 | Read review
“Back of hotel”
 of 5 bubbles nileb2014, 16 Oct 2016 | Read review
“Avoid all rooms ending in 16 ie 216, 316 etc”
 of 5 bubbles bernie-1040, 12 Oct 2016 | Read review
5 of 5