We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
09/04/2017 10/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Fenix

    Avenida Europa, 3 | S'Arenal, 07600 El Arenal, Majorca, Spain
    Hotel website
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (45)
    Dining (32)
    Room & Suite (14)
    Overview

    • Excellent18%
    • Very good43%
    • Average20%
    • Poor10%
    • Terrible6%
    Travellers talk about
    Pool
    Restaurant
    Bar/Lounge
    3 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all El Arenal hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    09/04/2017 10/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "6ff22c0ae59446f9b0776008de6c1527", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":535083,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":4,"year":2017},"checkout":{"day":10,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"6ff22c0ae59446f9b0776008de6c1527","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Fenix","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZmZjIyYzBhZTU5NDQ2ZjliMDc3NjAwOGRlNmMxNTI3IiwiQUlLIjoiNWE3YzBlODgxMTE4NDVmYzg4MmMxNzBiNjk2ZmM5ZmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "numHacTries": -1, "checkIn": "09/04/2017", "checkOut": "10/04/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews night break stayed here for nights quiet area the hotel staff short break ac spain shower wifi euro tv rooms
    Reviewed 11 October 2016 via mobile

    A good standard of hotel, with friendly helpful staff. Rooms were very recently refurbished, and very comfortable. Downstairs area a little dated but clean, pool area was always quiet, shady up until 12.30ish. Easy five min walk to the main strip(beach).. El Arenal is a...More

    Helpful?
    Response from Jaime d, Director de Relaciones con Clientes at Hotel Fenix

    Dear guest, thank you for your comments. We are glade you enjoyed our refurbished rooms that we launch in June 2016 and your stay in our hotel. Our staff is always trying to suit our guest needs. We kindly inform you that we will update...More

    Reviewed 28 September 2016 via mobile

    Nice and clean room. Wonderfull staff. Did ask to keep the room for two hours more after 12 (check out time) but it was not possible. Anyway we stayed in swiming pool and had shower there. What i didn't like to see was this old...More

    Helpful?
    Response from Jaime d, Director General at Hotel Fenix

    Dear Mário, We are sorry that we were not possible to offer a room for a late check out because the hotel was fully booked. We consider totally normal that our guests have been using hotel towels to have a shower in the swimming pool...More

    Reviewed 27 September 2016 via mobile

    Me and two girlfriends stayed here for 3 nights. We were received by a male receptionist who didn't seem to understand english. We asked for a extra pillow but he said that they did'nt have one extra to give. Luckily the next day, a female...More

    Helpful?
    Response from Jaime d, Director de Relaciones con Clientes at Hotel Fenix

    Dear guest, thank you for taking your time to send us your comments. We do not have the quilts in the room as we think in summer are not necessary. It is announced that we do not have hairdryer in the rooms, but it is...More

    Reviewed 22 September 2016

    Following a cruise from Palma we extended our stay with 2 nights here. The hotel has been recently refurbished and we had a very pleasant room (410) the only problem with the room was a smell of drains emanating from the shower drain, which we...More

    Helpful?
    Response from Jaime d, Director de Relaciones con Clientes at Hotel Fenix

    Dear guest, thank you for taking your time and for sending us your comments. We are glad you enjoyed your room, the food and the location of the hotel. We apologize about the problem with the smell. We will be pleased to welcome you again...

    Reviewed 15 September 2016

    As a Travel Agent who stays in a lot of hotels I want to give an honest and unbiased opinion about our stay at the Fenix. The Junior Suite we had was comfortable and very clean as was all of the hotel. The Bathroom was...More

    Helpful?
    Response from Jaime d, Director de Relaciones con Clientes at Hotel Fenix

    Hello, thank you for your feedback. We really apreciate it as we will try to improve our lowest points. Nevertheless we are glad you enjoyed your stay, and hope to see you again in our hotel. Receive our best regards.

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (45)
    Dining (32)
    Room & Suite (14)
    Pool & Beach (12)
    Nearby
    Nearby Restaurants
    El Nilo
    144 reviews
    .46 km away
    Las sirenas
    266 reviews
    .53 km away
    Restaurante Del Sol
    684 reviews
    .60 km away
    Casa Do Pulpo, tasca
    189 reviews
    .28 km away
    Nearby Attractions
    Ibiza Pub by Locofamily
    6 reviews
    1.08 km away
    Aqualand El Arenal
    1,527 reviews
    .57 km away
    Club nautic arenal
    75 reviews
    .46 km away
    Bierexpress
    27 reviews
    .92 km away
    Questions & AnswersAsk a question
    anupdd
    Does it have a kitchen for cooking food ?
    7 September 2016|
    Answer
    Response from rhydtalog | Reviewed this property |
    No its a hotel you may want self catering
    1
    Vote
    eulewuhu
    Hola, hay toallas para la piscina y la playa?
    9 January 2017|
    Answer
    Response from Jaime d | Property representative |
    Buenos días, muchas gracias por tu interés en nuestro hotel. Te informamos que no disponemos de toallas para la piscina y la playa, las toallas que tenemos son las que se encuentran en las habitaciones. Saludos... More
    0
    Votes
    Google Translation
    1969chapulin
    Hola tengo reserva para el dia 13 y soy vegetariana y celiaca normalmente no tengo problemas con la comida en los hoteles lo unico que queria saber es si teneis leche arroz o de soja.Muchas gracias y un saludo desde Calvia.
    6 August 2016|
    Answer Show all 2 answers
    Response from Jaime d | Property representative |
    Buenos días, gracias por tu pregunta, a la llegada al hotel puedes volver a informar a los recepcionistas, de todas formas ya lo tenemos en cuenta para tu reserva. Saludos
    1
    Vote
    Google Translation
    Room Tips
    "Rooms at the side and rear are away from main road."
    bdon257, 6 months agoRead review
    Similar nearby hotels
    Hotel Alea
    whala!beach
    OLA Hotel Maioris
    Hostal Atlanta