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Alpha Hotel Eastern Creek

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Alpha Hotel Eastern Creek
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174 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Sydney, Australia
Level Contributor
4 reviews
Reviewed 5 days ago NEW

My wife and I stayed at this hopeful establishment last Friday and Saturday night; 25th & 26th November. On our arrival, after driving past the biggest Sydney disposal and Rubbish collection centre in Sydney - and after having to close the windows in our car because of the smell, we then realised we were staying in a place that looked... More 

Helpful?
Thank Kirky K
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel Mr Kirkwood. I would like to once again apologise for the banking error and the charges on your account. As we spoke over the phone and email I can assure you this is not common practice and those charges have been refunded to your account. Fantastic to see you enjoyed... More 

Orange, Australia
Level Contributor
59 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 week ago

I stayed here overnight in November. Arrived at the hotel and pulling up thought - what the!!! Proceeded to checkin and was advised of the additional floor put ontop of the hotel and the refurb being underway. Management, surely there would be other areas to store all the new furniture in boxes instead of stacked up in the lobby -... More 

Helpful?
Thank weenjoyhotels
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel Weenjoyhotels. It was a pleasure to welcome you to the Alpha Hotel Eastern Creek. I'm excited to tell you this week we opened our Alpha Club level with 60 new rooms featuring upgraded bathroom amenities and lux king bedding to name a few features. I'm also excited to tell you... More 

Greater Perth, Australia
Level Contributor
5 reviews
5 hotel reviews
Reviewed 2 weeks ago

I stayed here in November and was so impressed.The rooms were spacious with free wifi and extremely comfortable beds. The breakfast was sensational and having an accessible gym & pool really made a difference. The location of this hotel near our Sydney office means that my colleagues & I will be staying here often. So pleased that more modern rooms... More 

Helpful?
Thank Robyn B
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the 5 star review Robyn. We to are very excited that we can now offer free wifi to the hotel. Fantastic to see the hotel's location and features were to your liking. I'm very excited to tell you our brand new Club King and Suite rooms open this week so I do hope you can check them... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Check in was quick. Front desk assistant didn't explain about the $100.00 security deposit or remind about surcharge for payment by credit card. Lobby was simple & neat. Phone in the room did not work. The front desk assistant was courteous to say it doesn't work & came up to the room to find out our need, but no promise... More 

Helpful?
Thank Kamalakar N
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you Kamalakar for taking the time to review the hotel. I do apologise for your experience at the hotel. I will be sure to have the room phone checked to see what the issue is. I will also pass on your feedback to the front desk for review. I do hope we can welcome you back to the hotel... More 

Ballarat, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Value for money room, clean reasonable access considering building works. Large open room good bathroom and facilities. Reception staff very helpful and accompanied dating at check in and out. Will definitely stay here again on my next trip to Sydney

Helpful?
Thank dickie2011
ESTManager, General Manager at Alpha Hotel Eastern Creek, responded to this review

Hello dickie2011, Great to hear you enjoyed your stay and especially good to know that the staff were helpful, we will definitely pass this onto the team. We look forward to having you stay again in the near future. Kind regards Tony Tantaro General Manager. More 

2 reviews
Reviewed 27 October 2016

I regularly stay at the Alpha Hotel Eastern Creek on work visits and conferences in the Sydney area. I always find the rooms to be very clean and comfortable with ample room to relax and work in room if required. The meeting rooms are very comfortable and all extras like coffee, lunches etc. are always of the best quality. Once... More 

Helpful?
Thank Paul M
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the glowing review Paul. Its a pleasure to be your home away from home. We looking forward to always welcoming you to Alpha. Regards Ainslee Portlock General Manager More 

Christchurch, New Zealand
Level Contributor
648 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
Reviewed 15 October 2016 via mobile

Right across the road from the Eastern Creek raceway. Modern and fairly priced. Good free parking for cars with trailers. Get it early if you plan to stay during a race meeting because they fill up quickly.

Helpful?
Thank David T
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you David T for the review. Fantastic to see the location of the hotel fit your needs. Couldn't agree with you more if your looking for a hotel for an event at Sydney Motorsport Park. We are it. Hope to see you again soon Regards Ainslee Portlock General Manager More 

Canberra, Australia
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 19 September 2016

Modern, well-appointed hotel just off the M4 at Eastern Creek. The noise from the raceway across the road is loud outside, but they've obviously taken this into account when designing the hotel, as you can't hear anything in your room. The rooms themselves are of a great size, and are well-furnished. Don't love the frosted door on the bathroom, but... More 

Helpful?
Thank ryanbryan
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thanks for the 5 stars Ryan. It was a pleasure to have you stay and great news you enjoyed the stay. Fantastic we were able to check you in early. We are in the end stages of testing the Wifi on the ground floor and hope to have the top floor rolled out in the next month. Look forward to... More 

Sydney, Australia
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 September 2016 via mobile

Was an OK stay- definitely room to improve. From the outside the hotel looks unloved but could tell renovation was underway. No Wifi or Foxtel in room. Swimming Pool could be a bit warmer as well and a spa would be a good addition. Bathroom amenities were mediocre- maybe upgrade here. Would put extractor fans in bathroom to reduce mould... More 

Helpful?
Thank JoeyD101
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the detailed review Joey. Fantastic to see you enjoyed your stay. I'm excited to tell you I'm working on bringing free wifi to the whole hotel and hope to have this up and running by October. I hope we can welcome you back again soon and I would love to suggest our Club floor room which will... More 

Port Stephens
Level Contributor
120 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 16 September 2016 via mobile

I stayed here last night as I was working in Sydney and needed somewhere to stay. My boss suggested the Alfa and I am glad he did. Easy to find, but you need to park out the back then walk to reception, but it is down hill. Staff were friendly and helpful. Although my room smelt old and the carpet... More 

Helpful?
Thank Australianjen
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the 5 star review and taking the time to be so detailed. It was a pleasure to welcome you to Alpha Hotel Eastern Creek. Fantastic to see you got to experience the Oak Bar & Grill food which is a highly for most our guests. I will be sure to pass the feedback on to the staff... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Alpha Hotel Eastern Creek is set on 1.1 Hectares at Sydney Motorsport Park and is located 2 km from the junction of the M4 and M7 motorways. The hotel boasts state-of-the-art conference and function facilities and exciting dining and bar venues making it perfectly suited for business or leisure. Accommodation: 104 stylishly appointed guest rooms and suites, air conditioning, double glazed windows, safe, tea and coffee making facilities, lounge and coffee table. Suites feature King Size Beds, LCD TVs, kitchenette with electric cook top and microwave. Alpha Suites rooms boast fantastic views of the Eastern Creek racetrack - but don't be concerned with the noise the double glazed windows ensures that you will have plenty of peace and quiet in your room! Location: Conveniently located 2km from the junction of the M4 and M7 motorways. Key corporate areas within 15km from the hotel!* We offer a shuttle bus service for all our guests. Conditions apply and bookings are essential. The shuttle will services selected suburbs surrounding the property, and will drop you off at your place of employment or attraction!* Octane restaurant is open for breakfast daily. Oak Bar & Grill is open for dinner 7 days a week from 5pm. Lunch Friday from 12pm, offering alfresco dining and serving up juicy steaks, wood fired pizzas and ice cold beers on tap. ... more   less 

Additional Information about Alpha Hotel Eastern Creek

Address: Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
Region: Australia > New South Wales > Greater Sydney > Blacktown > Eastern Creek
Price Range: $134 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Alpha Hotel Eastern Creek 4.5*
Number of rooms: 104
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Alpha Hotel Eastern Creek staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from Alpha Hotel Eastern Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here unless you want to be having to sort our charges that are not yours, not to mention the poor customer service.”
 of 5 bubbles kirkyk2016, 30 Nov 2016 | Read review
“All rooms are excellent”
 of 5 bubbles 192robynb, 15 Nov 2016 | Read review
“Ask for one without a frosted glass bathroom door.”
 of 5 bubbles Anne-Marie1963, 25 Aug 2016 | Read review
“Go to another hotel!”
 of 5 bubbles paulmU1618XK, 15 Aug 2016 | Read review
“Ask to speak to Naomi”
 of 5 bubbles Robert_Buttler, 4 May 2016 | Read review
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