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Holiday Inn Express Pinetop

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Holiday Inn Express Pinetop
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161 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Tucson, Arizona
Reviewed 5 September 2015

The hotel was a standard Holiday Inn Express. It had nice rooms that were clean with the standard amenities (microwave, refrigerator, coffee machine). The beds were comfortable and we slept well. The Wi-Fi worked well. All of the TV channels seemed to be Standard Definition, but others may have been playing with the TV and cable settings. The staff was...

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Thank old_dude_traveler
Brownstown Township, Michigan
Reviewed 31 August 2015

They Had one of the best breakfasts' i have ever seen at a hotel. All their food was freshly made that morning. Their fruit was fresh. My daughter loved your pancake maker. That was her highlight of the morning. The pancake only took a minute to make too. Very cool machine as she put it. Their hotel was clean. They...

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1Thank Corin C
Chicago, Illinois
Reviewed 24 August 2015

It's nice to be able to write a well deserved, good review. I got to this hotel by using the Priceline "Express Deals" service, where you don't know the name of the hotel until you have made the reservation. This is possibly the best 2.5 star hotel I have ever experienced. I still can't believe a Holiday Inn product could...

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1Thank medschoolguy
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Medschoolguy, Thank you for submitting a wonderful review about your stay with us. We certainly appreciate the great feedback and will ensure that Pita is recognized for her outstanding service. Thanks for choosing us... We look forward to hosting you again next time you visit Pinetop. Thank you

Phoenix, Arizona
Reviewed 16 August 2015

Everything you expect and want - just outstanding for our visit, Aug. 14-16, 2015. Clean, comfortable well-appointed room but more than that the staff was as helpful, friendly and gracious as anyone could expect. Friendly hardworking well-dressed housekeeping staff, terrific front desk clerks (day and night) who always had a friendly "Hello!" and smile and great answers, good breakfast with...

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Thank RobertCox2014
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Robert, It was so nice to read your excellent five star review of your recent stay with us. How wonderful that our staff was able to make your stay especially unforgettable! Customer service is our number one priority, so it is great to hear that we lived up to your expectations. Please come back to visit us soon! Thank you

North Park Colorado
Reviewed 8 August 2015

Rooms are clean. Cookies at check-in. Swimming pool & hot tub were great. The month of August there are free pancakes from 8pm to midnight. Breakfast has a huge variety. Staff is very friendly and helpful. FREE Wi-Fi in the room. Price was $40 cheaper than the Hampton Inn, where we stayed last time.

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Thank north014
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear North014, Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your feedback and we are delighted that you enjoyed the cookies at check-in and the pancakes at night. We look forward to welcoming you back real soon. Thank you

San Diego, California
Reviewed 2 August 2015

This was our third trip to the Holiday Inn Express in Pinetop. Every time we stay here the customer service is fabulous. Jillian at the front desk is always friendly courteous and helpful. The rooms are very comfortable especially the beds and if you get a room facing the back you have a view of the Ponderosa pines. They serve...

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Thank Brenda D
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Brenda, Thank you very much for the kind words about our staff. Our location nestled in the pines is a prefect gateway for cool fresh air. When you planned your returned trip, don't forget to bring your ski equipment to visit Sunrise Ski Park, just a short drive away. Thank you again for sharing your experience with our fellow...

Reviewed 23 July 2015

Jillian at the front desk gave me the best restaurant recommendations and it truly was. Went to Salt down the road and it was amazing. I appreciate her friendliness, attentiveness and I will be returning.

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Thank Mel954
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for your review. Jill and our staff pride themselves on knowing the best places to visit while in town. It makes it easy to recommend Salt Restaurant as it is delicious! We are very lucky to be located in such an awesome area and would love to welcome you back in the near future. Joe P, General Manager

Reviewed 18 July 2015

We had an enjoyable time at the Holiday Inn Express Pinetop. Brittney and Jillian were at the front desk and they were very accommodating. The beds and pillows were extra comfortable. It was a good breakfast the following morning. We will definitely be back.

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Thank Troy V
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Troy V. Thank you for taking a moment to share your experience. Brittany and Jill do a great job serving the guests and making sure you all have a great experience. Those beds and pillows are very nice and ensure a good night sleep. We welcome you back anytime. Joe P, General Manager

Scottsdale, Arizona
Reviewed 12 July 2015

First time to Pinetop, so no comparison possible to other properties in the area. The staff and check in and check out were both very helpful and friendly - I would stay at another Holiday Inn Express based on their service. They helped with dinner ideas and things to do in the area. The property also had a lot going...

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Thank Teresa M
IHGCare, Guest Relations Manager at Holiday Inn Express Pinetop, responded to this review

Dear Teresa M, Thank you for taking time out of your busy day to leave us a candid review. I certainly appreciate and wish to thank you for the kind comments on the staff. This encourages our staff to continuously work harder to delight our guest. On the other hand, please accept my deepest apologies for the issues you had...

Tucson, Arizona
Reviewed 10 July 2015

The staff here is what makes this a great hotel in the White Mountains. The indoor pool and jacuzzi is a great way to spend a rainy day. You can sit by the fireplace in the lobby and read. Everything is well maintained. We stay here anytime we are in the area.

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Thank Anne S
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Anne, We love to hear when our staff exceeds our guest’s expectations, and thank you for taking a few moments to tell us about it. I will be sure to pass along your compliments to our staff, and we look forward to having you stay with us again. Thank you

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Pinetop hotel is located in the heart of the beautiful White Mountains of Arizona. It is surrounded by the Apache-Sitgreaves National Forest close to Fort Apache Indian Reservation and Sunrise Ski Park. The Pinetop hotel is located close to Hon-dah Casino, Summit Regional Medical Center and just minutes from Show Low Municipal Airport. We are the perfect place to center all your adventures. Hiking the Mogollon Rim, biking, fly fishing, and golf at the Pinetop-Lakeside Country Club can be enjoyed almost all year long. At an elevation of 7,200 feet Pinetop is a resort community that also maintains its rustic heritage and an abundance of wildlife and many outdoor recreational activities for all ages. Come celebrate the seasons here! The new Holiday Inn Express Pinetop hotel has beautiful comfortable rooms with all the modern conveniences. An indoor heated pool, meeting room facilities, complimentary hot breakfast bar, high-speed Internet access, microwave & mini refrigerator in all rooms are just a few of the amenities the hotel has to offer. In this quaint mountain town we are the right choice for those looking for comfort, quality and some need of a little 'R and R.' So come experience our outstanding hospitality. Our friendly & professional staff are eager to make sure your stay is an enjoyable one. Stay Smart at the Holiday Inn Express Pinetop! ... more   less 

Additional Information about Holiday Inn Express Pinetop

Address: 431 E White Mountain Boulevard, Pinetop-Lakeside, AZ 85935
Region: United States > Arizona > Pinetop-Lakeside
Price Range: $136 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pinetop 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express Pinetop Hotel Pinetop
Holiday Inn Pinetop
Hotel Style:
#2 Romantic Hotel in Pinetop-Lakeside
#4 Family Hotel in Pinetop-Lakeside
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Pinetop staff and other travellers.
1 question
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Phoenix, Arizona
9 months ago

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Questions? Get answers from Holiday Inn Express Pinetop staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side second floor was quite and could not hear the highway traffic”
Lucky1945, 19 Oct 2016 | Read review
“2nd floor in back. View of woods.”
Sawyer9813, 4 Oct 2016 | Read review
“Experience mountain hospitality at its best.”
707ronb, 4 Aug 2016 | Read review
“Ask Ryan to guide you”
34fredl, 28 Jul 2016 | Read review
“127 end of hallway, close to quiet entrance near parking. girl said is normally quiet”
vmazz62, 19 Jun 2016 | Read review
5 of 5