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Ibis Styles Canberra Eaglehawk

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1 room 2 adults 0 children
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396 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Styles Canberra Eaglehawk
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Showing 393: English reviews
Shellharbour, Australia
Reviewed 3 weeks ago

We stay here a few times per year as it is great value accommodation in a convenient location. Checkin was quick, as usual. The room was clean and warm on a cold Canberra day (thank you). The bed was comfortable, with the room having the necessary little comforts needed for an overnight stay. The breakfast was plentiful as usual, with...

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Helpful?
Thank sparky268
Reviewed 25 March 2017 via mobile

If your looking for a nice place to stsy when your visiting Canberra, then be sure to give this motel a miss. The room was very run down. We asked for an 11am checkout so we could explore. They said yes. Got back to our room at 11.03am and they had locked us out and removed our items. Thanks alot....

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1Thank Elgrande353
Ben M, General Manager at Ibis Styles Canberra Eaglehawk, responded to this review

Dear Elgrande353, Thank you for taking the time to provide feedback. I will certainly have a look at our records for May last year to try and identify the error we have made with regards to your check out time. I sincerely apologise for the inconvenience caused. We do hope you return to enjoy our usual high level of service....

Melbourne, Australia
Reviewed 12 March 2017

The food and prices are very good - we particularly enjoy the buffet breakfast which includes everything you could want. The staff are very helpful and friendly. They truly make you feel very welcome. The facilities are varied and the rooms are spacious and comfortable.

Review collected in partnership with Accorhotels.com
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Thank 596lesp
Reviewed 9 March 2017 via mobile

We stayed there last night , as we opened our room door all we could smell was cigarette smoke, we tried to spay deodorant and other things to mask the smell but it wasn't long and all we could smell was cigarettes again, also when I check in the staff spelled my name and email address wrong, I corrected it...

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1Thank Donald T
Ben M, General Manager at Ibis Styles Canberra Eaglehawk, responded to this review

Dear Donald T, Thank you for telling us about your recent stay with us. I sincerely apologise for the poor experience. We will review the feedback regarding the smell in the room and the incorrect spelling of your name and email address. We will use this information to improve our level of service. We do hope you return to experience...

Reviewed 6 March 2017 via mobile

Have stayed here on many occasions. Was disappointed this time. Acknowledge that it was a busy weekend. Unfortunately we were in the school group area while the school group was in the better rooms which I had assumed we would be in. The room was obviously meant for a large group of children. There was no tea coffee or sugar,...

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Helpful?
Thank Trish F
Ben M, General Manager at Ibis Styles Canberra Eaglehawk, responded to this review

Dear Trish F, Thank you for taking the time to review our hotel. We are disappointed to learn we didn't meet your expectations on this visit. I sincerely apologise for the lack of facilities in your room. I am delighted the team could solve the issues to your satisfaction. We have reviewed how this happened and made the necessary improvements...

Sydney, Australia
Reviewed 27 February 2017

I have stayed at the Ibis Styles Canberra Eaglehawk many times. But in this occasion it was one of my worst experience with the hotel. First, the accommodation was overpriced, well above their competitors (who unfortunately did not have rooms available in other hotels due to late booking). Secondly, although the room was deemed to be "non-smoking", I had through...

Review collected in partnership with Accorhotels.com
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Thank 78newtonb
Ben M, General Manager at Ibis Styles Canberra Eaglehawk, responded to this review

Dear 78newtonb, Thank you for taking the time to tell us about your recent stay with us. We are disappointed to learn you didn't enjoy this stay and sincerely apologise for the poor experience with us. I will review the smoking as our rooms are 100% non smoking and encourage guests to smoke away from the accommodation rooms. I will...

Melbourne, Australia
Reviewed 15 February 2017

got a great deal on a one night stay, for the money i cannot fault, room was clean, comfortable, bit dated but didnt mind, pool was good on such a hot day, full buffet breakfast was included in the price, which was very reasonable

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Thank misskrissy_12
Forbes, Australia
Reviewed 12 February 2017 via mobile

I've stayed at the Ibis Canberra before so I was looking forward to the 2 night stay. First night, basin leaked onto bathroom floor, air con leaked onto sleeping guest, power point falling off wall and one tv didn't work. I will give credit to the receptionist who had maintenance look at the room and moved us to another room....

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Helpful?
Thank KiwiFabio1966
Ben M, General Manager at Ibis Styles Canberra Eaglehawk, responded to this review

Dear KiwiFabio1966, Thank you for taking the time to review our hotel. I sincerely apologise for the poor experience in the room with the leaking basin, air conditioner and the TV. I will ensure each of these items have been rectified and appreciate the feedback regarding the service from our Receptionist. We do hope you return to experience our usual...

Sydney, Australia
Reviewed 2 February 2017

Stayed here on Australia Day 2017. Room was clean and comfy, there are so many extra pillow in the cupboard. Old style bathroom but were clean. Quick check in and check out. Breakfast just okay. What I really like about this hotel was around the nature. There are so many wild rabbit and kangaroo around the hotel.

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Thank Amy M
Sydney, Australia
Reviewed 30 January 2017

friendly welcome at reception , cot made up for bubs :), great variety and value breakfast. Clean room. Loved the to have the vehicle parked close to the front door so easy to transport all bubs things

Review collected in partnership with Accorhotels.com
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Thank rebeccaI6525JI

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
ibis Styles Canberra Eaglehawk is set amongst 30 acres of natural landscaped native gardens. This truly unique property offers an inviting alternative to the Canberra CBD hotels. ibis Styles Canberra Eaglehawk now offers visitors to the ACT the ideal accommodation solution. ... more   less 

Additional Information about Ibis Styles Canberra Eaglehawk

Address: 1222 Federal Highway Service Rd, Sutton, New South Wales 2620, Australia (Formerly Rydges Eagle Hawk Resort)
Region: Australia > New South Wales > Sutton
Price Range: $109 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Styles Canberra Eaglehawk 4*
Number of rooms: 151
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Also Known As:
Rydges Eagle Hawk Hotel Sutton
Rydges Eagle Hawk Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Styles Canberra Eaglehawk staff and other travellers.
2 questions
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6 months ago
Morwell, Australia
over a year ago

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Questions? Get answers from Ibis Styles Canberra Eaglehawk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms can be quite a walk so if you need one near facilities request this.”
hannahw160, 25 Apr 2017 | Read review
“Our rooms were at the back, furthest from the road and were very quiet”
LuckyEddy01, 20 Apr 2017 | Read review
“All rooms are ground floor location, with plenty of parking.”
sparky268, 10 Apr 2017 | Read review
“value for money, nice bush setting”
misskrissy_12, 15 Feb 2017 | Read review
“Every room is a good room as the entire motel is ground floor, lots of close carparking.”
BelC0001, 10 Feb 2017 | Read review
5 of 5