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All reviewshume highwayroom was cleanhundred metersno liftsoap and shampoominimal pricereception desktypical fast foodtea coffee and milktoilet and showerbasic amenitieshotel is locatedqueen bednext morningelectric jugfirst flooreasy access
My husband and I stayed here for a convention. It was cheap, clean and comfortable. What I love most though are the staff. They are so friendly and accommodating everytime we stay there. Customer service is spot on. They even put on a hot breakfast...More
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded 1 week ago
Thank you so much for taking the time to do a review on your stay. Im so glad to read your comments about our staff, we love people here and we really enjoy doing what we can to ensure our guests have a...More
I cannot fault anything. For $90 I had a queen bed that was very comfortable with modern linen. Flat Screen TV and tea/coffee facility. Vending machines downstairs had ice cream, microwave meals - all fresh and well stocked. The staff were efficient and friendly. So...More
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded 3 weeks ago
Thank you so much for your feedback! It is always lovely to receive reviews from our guests that have enjoyed staying with us.
We hope to see you again.
Its budget but we just wanted a bed to visit our child in hospital.
The room was clean and very basic but the bed was comfy and the pillows so that was a bonus.
The bathroom was disgusting every time i walked on the tiles...More
Thank adam c
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded July 6, 2018
Hi adam c,
Thank you so much for taking the time to provide feedback on your stay. We really appreciate any kind of feedback we receive as sometimes it can be a little difficult to know the concerns we need to address if we are...More
On my 3rd annual drive to Queensland for the Ipswich Supercars, and this time I'm going through Sydney and up the coast instead of the Newell through Dubbo. Easy hotel to access, really friendly service at reception, small but clean room and as I booked...More
Thank Robert D
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded July 5, 2018
Hi Robert D
Thank you so much for your review! We really appreciate you taking the time to give us some feedback. So glad to read you enjoyed your stay here with us just as much as we enjoyed having you!
We look so forward...More
The bathroom looks like it hasnt been cleaned in 10 years.
I had to wear my thongs in the shower so discusting. I wouldnt stay again as it was not to the standard of the money.
Some bleach would be good and clean the toilet...More
2 Thank kerrybite33
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded May 11, 2018
Hi kerrybite33, thank you for your feedback. Im really sorry you found the bathroom to be unclean. This is absolutely not typical of our hotel, and im very disappointed that the room was not checked more thoroughly by the Housekeeping Supervisor. We try our very...More
Hi there, thank you for your question. Yes, you do have to be 18 years old - that is the minimum age. We also require approved photo identification on arrival i.e. Drivers Licence, Passport, Proof of Age Card.