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Sheraton Milan Malpensa Airport Hotel & Conference Centre

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About

#1 of 1 hotels in Ferno
Location
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Value
This is not just a hotel at the airport: it is right inside Terminal 1, moments away from the gates and within easy reach of Milan, Italy's fashion and finance capital. Comfort and design get together in this hotel, the ideal choice for people traveling for business or pleasure or for those seeking a comfortable place to stay and rest before their connecting flight. The Sheraton Milan Malpensa is one of the biggest Conference Center Hotels in Italy with 30 meeting rooms.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Car hire
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Languages Spoken
English, French, Spanish, German and 1 more

Location

Malpensa Terminal 1 S.S. 336, 21010 Ferno Italy
Name/address in local language
Sheraton Milan Malpensa Airport Hotel & Conference Centre
3,288Reviews54Q+A100Room tips
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michekara wrote a review Apr 6
Bridgewater, New Jersey139 contributions136 helpful votes
Arrived at this hotel for one night arriving by train from Venice with an early AM flight home the next day. Perfect location. Maybe a 5 minute walk from the train stop in Terminal 1. Obviously very far from the city center but this is an airport hotel (and a conference center) and a typical Sheraton so a sensible choice for when you have a flight out in the next morning. The property is so large and you will get major steps just walking from the lobby to your room!
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Date of stay: March 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Deborah U wrote a review Apr 1
5 contributions
This was by far the best airport hotel I have stayed in! Beautiful hotel and we actually forgot we were staying at the airport, very quiet and soundproof windows. Restaurant and lounge were incredible. Rooms spacious, extremely clean and modern. The staff were super friendly and welcoming. One specially, Ahmed, at the front desk made our first impression of the hotel an even better one as we he was so warm, welcoming and extremely helpful. It is located in terminal 1 a the Milan Malpensa Airport, so you cannot beat this location!
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Date of stay: March 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Glenda P. wrote a review Mar 2024
6 contributions
This was a comfortable room. The convenience of walking around the corner from the train and into this beautiful hotel was priceless. We stayed one night before a very long plane trip back home. The staff was friendly and the hotel had everything we needed to relax.
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Date of stay: March 2024
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Danyd77 wrote a review Mar 2024
Chester, United Kingdom45 contributions13 helpful votes
+1
Only positive is the location, literally walking into the terminal (or tho the train station) in few minutes Absolutely disappointing for all the remaining aspects: 1. Room was dirti everywhere, stained carpet, stained bathroom. No USB charger at all and no international wall socket…such an old outdated place 2. Staff really grumpy and unwelcoming (it’s a shame as Italian to have to rate this way my own country people): at the reception not even a smile or welcoming words, at the restaurant at the question ‘is it still open?’ The answer was ‘kitchen closes in 10 minutes’ So what does that mean?? Can I have dinner yes or not? So unprofessional… 3.Completely overpriced: we paid €202 for the basic room, dirty, with no breakfast. Dinner including 2 pasta dishes, 1 fries, 1 beer and 1 sparkling water:66€ With a dead plant on the table as decoration
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Chose this place only if you really have to, like early flight to catch Otherwise catch a taxi...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Viviana DM, Guest Services / Front Office at Sheraton Milan Malpensa Airport Hotel & Conference Centre
Responded 3 weeks ago
Dear Danyd77, Thank you for choosing Sheraton Milan Malpensa and for taking the time to address your concerns as we greatly value all feedback in an effort to always improve ourselves and to better serve our guests. I was most concerned to learn of your disappointing guest experience and truly regret that we failed to meet your expectations. I have shared your feedback with the Executive Management Team who join me in offering a commitment to improve the experience in the future. We understand the importance of making our guests feel welcomed, with a positive approach to their needs. I want to assure you that your comments regarding the Reception and Restaurant have been brought to the attention of both teams and, will be strongly discussed at the next staff training session in order to ensure the high quality and friendly service we constantly strive for. Our Housekeeping team pride themselves on their service throughout the hotel, however we have clearly fallen short of your expectations in this instance. Whilst it will not change the past, I can advise that we are currently carrying out extensive renovation works throughout the entire hotel, with the aim of providing the best facilities and comforts, making your stay as pleasant and relaxing as possible. We sincerely apologize for any discomfort unintentionally caused during your recent stay with us. I hope to have another chance to welcome you back and show you quality and friendly service that you rightly expect. Mark Reception Manager T +39 02 23351 F +39 02 23353535 Sheraton Milan Malpensa Airport Hotel & Conference Center Malpensa Terminal 1, SS 336 21010, Ferno - Milan Italy Sheratonmilanmalpensa.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason W wrote a review Mar 2024
6 contributions4 helpful votes
This is an extraordinary hotel. The room was fresh and bright, the bathroom was huge with a tub and shower, and the beds were great with crisp new sheets. The gym is amazing, the pool is large and the perfect temperature. I will stay here every time I have an early flight from Milan or when I want to escape from the hustle of the city.
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Date of stay: March 2024
Value
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Igor M wrote a review Mar 2024
2 contributions1 helpful vote
During check in I was asked to pay a city tax of 9 euros and presented my credit card. However, without getting my permission or even letting me know a deposit of 291 euros was taken even though my reservation had been paid in advance. The amount is still being held by the hotel for 23 days as it stands. It seems as though I need to disput the transaction with my bank. If this extra hustle is not in your diary, I don't recommend to stay at the hotel.
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Date of stay: February 2024
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Trip type: Travelled with family
Room Tip: Do not present your credit card.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Viviana DM, Guest Services / Front Office at Sheraton Milan Malpensa Airport Hotel & Conference Centre
Responded Mar 4, 2024
Dear I4029GKigorm, I would like to thank you for being our valued guest and for the honest feedback provided. Your comments are gladly accepted as practical, constructive critics, fundamental to our professional development. As you correctly state, at the check in time we made a preauthorization just to cover the city tax. During the night, due to a technical error with the reservation setup, our system did extend the preauthorization to the amount you specified. I would like to clarify that the preauthorization is a hold on the card, not a charge and, we sincerely apologize for the error. The administration department informs me that from our side the preauthorization was released the day of your departure when it was closed, depositing the €9 for the city tax. Please note that you will not see any message or transaction when the hold is released. I kindly suggest verifying with your bank in case this has already happened. We regret to learn that your experience has affected your memories and impression of us. If you have any further issues with the preauthorization, please do not hesitate to contact us directly via milanmalpensa@sheratonhotels.com. I hope you choose to stay with us again when your travels bring you back to the area. We would welcome the opportunity to leave you with a better impression the next time we have the pleasure of serving you. Sincerely Mark Reception Manager T +39 02 23351 F +39 02 23353535 Sheraton Milan Malpensa Airport Hotel & Conference Center Malpensa Terminal 1, SS 336 21010, Ferno - Milan Italy Sheratonmilanmalpensa.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rrobstet wrote a review Jan 2024
Seminole, Florida126 contributions82 helpful votes
Hotel built into the Terminal 1 at Malpnesa. The hotel was convenient for morning flight on New Years Day. The hotel is steps from both the airport and Malpnesa Express trains. The room was nice, but thin walls/windows (especially for an airport hotel) skipped breakfast as seemed to overpriced.
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Date of stay: December 2023
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LadyWithNoBaggage wrote a review Jan 2024
New York, New York21 contributions29 helpful votes
Cons: Members are supposed to get free Wi-Fi. We didn’t get it. They are very stingy with the water bottles. The walk to the room was very long. The coffee machine on the lobby was out of service. Pros: clean; easy location for early flight
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Viviana DM, Guest Services / Front Office at Sheraton Milan Malpensa Airport Hotel & Conference Centre
Responded Jan 8, 2024
Dear LadyWithNoBaggage, Thank you for recently being our valued guest and for providing us with your honest feedback. All feedback is instrumental in our pursuit to constantly improve the experience of our guests. Your report has been shared with the Front Desk Team, who join me in a commitment to improve the experience in the future. The Sheraton Malpensa building is a modern design, built in length only for security purposes, being an internal part of the airport hub. I can understand your disappointment, as we do not always have the possibility to assign rooms nearby the main block. I sincerely apologize for any discomfort we have unintentionally caused. I take this opportunity to kindly advise that free Wi-Fi is available throughout the hotel for all of our guests via two systems. One is password protected and the other is public. Please always feel free to contact our front desk staff at any time of the day or night. It is our pleasure to provide any information or assistance you may need during your stay with us. I hope you choose to stay with us again when your travels bring you back to the area. We would welcome a second chance to show you the hospitality we are known for. Sincerely, Mark Reception Manager Sheraton Milan Malpensa Airport Hotel & Conference Center
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dfinn wrote a review Dec 2023
Texas31 contributions9 helpful votes
Love this hotel. I can’t believe it’s at the airport. It’s beautiful, well appointed, has an incredible spa and facilities, club lounge and an amazing staff. The rooms are large and comfortable and the hotel is beautiful. It feels like we are on a vacation not just an overnight while waiting for our flight the next day. This will always be a must stay for us on our trips to Italy. The train from Milano Centrale drops you off right at the front door of the hotel.
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Date of stay: December 2023
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Location
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Trip type: Travelled as a couple
Room Tip: Incredible location and spectacular accommodations. Spa hotel at the airport- amazing!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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chr2222 wrote a review Nov 2023
Arlington, Virginia127 contributions71 helpful votes
The hotel is located in Terminal 1 from which most international flight arrive and depart Milan -- and it is only a few steps from the Terminal 1 train station. We had a large and comfortable room. Check-in was easy and the woman at the reception took time to carefully explain the many features of the hotel. We very much appreciated the special welcome for elite Marriott members.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$278 - C$337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton milan malpensa airport hotel and conference centre
LOCATION
ItalyLombardyProvince of VareseFerno
NUMBER OF ROOMS
437
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Sheraton Milan Malpensa Airport Hotel & Conference Centre - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Sheraton Milan Malpensa Airport Hotel & Conference Centre
Which popular attractions are close to Sheraton Milan Malpensa Airport Hotel & Conference Centre?
Nearby attractions include Volandia Parco e Museo del Volo Malpensa (0.5 km) and monumento ai caduti di Case Nuove (1.2 km).
What are some of the property amenities at Sheraton Milan Malpensa Airport Hotel & Conference Centre?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Milan Malpensa Airport Hotel & Conference Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Milan Malpensa Airport Hotel & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Milan Malpensa Airport Hotel & Conference Centre?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Milan Malpensa Airport Hotel & Conference Centre?
Conveniently located restaurants include Samarcanda Ristorante Pizzeria, Venchi Cioccolato e Gelato, and Hotel Villa Malpensa.
Are there opportunities to exercise at Sheraton Milan Malpensa Airport Hotel & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sheraton Milan Malpensa Airport Hotel & Conference Centre have airport transportation?
Yes, Sheraton Milan Malpensa Airport Hotel & Conference Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Milan Malpensa Airport Hotel & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Milan Malpensa Airport Hotel & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Milan Malpensa Airport Hotel & Conference Centre?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.