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Sheraton Milan Malpensa Airport Hotel & Conference Centre

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Traveller (969)
Room & Suite (298)
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Overview
  • Excellent27%
  • Very good46%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“malpensa airport”(164 reviews)
“an early flight”(110 reviews)
“long walk”(60 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Milan Malpensa Airport Hotel & Conference Centre
Special Offer: Package Deal
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Special Offer: Package Deal
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Reviews (2,676)
There are newer reviews for Sheraton Milan Malpensa Airport Hotel & Conference Centre
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85
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411
717
327
99
85
Show reviews that mention
All reviewsmalpensa airportan early flightlong walkthe club loungeconvenient locationnext morningpizzarental carhuge hotelrooms are largepublic areaslast nightmodern hotellate arrivalstayed one nightelevatortrain
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591 - 595 of 1,639 reviews
Reviewed November 7, 2015

I found he checkin staff rude and not helpful. As Starwood Gold, I am used to hotel greeting me and giving an explaination of all that is available at the hotel - that did not happen. After about 2 hours in my room, the temperature...More

3  Thank Mary V
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded November 10, 2015

Dear Mary V, Thank you for bringing to our attention your concern and regret very much to learn that we have disappointed your expectations. We want to apologise that our staff let you down in this occasion. We can assure you that any neglected experience...More

Reviewed November 7, 2015 via mobile

The hotel conveniently located right at the airport is very comfortable. Check in staff were friendly & efficient and did not take long to get my room. Restaurant staff were equally friendly & helpful. It is a long walk to the room but understandable as...More

Thank ozallan
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded November 20, 2015

Dear Ozallan, Thank you for staying with us and for your review on TripAdvisor. We are glad to learn you had a satisfying stay and we take in great consideration your feedback that may help us to pinpoint any areas that may need major focus...More

Reviewed November 6, 2015

We looked forward to returning to the Sheraton at Malpensa where we had stayed 4 years ago. Then it had been spanking new and lovely. This time we felt it had gone downhill. (See photographs!) Our room 2111 was incredibly hot( 26C) and we had...More

Thank Biffwix
Reviewed November 6, 2015

I had about 8 hours to bridge at the International Airport Milan (MXP). I was happy to see that a Sheraton Hotel was actually inside the airport with direct access from the terminal. So I approach the front desk, only to learn that tis hotel...More

Thank On_the_road_again70
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded November 10, 2015

Dear On_the_road_again70, A different approach to your kind request would have made the difference and regret very much for the wrong feeling and memories that affected your experience at Sheraton Malpensa. We have the possibility to hire day-use rooms but only in particular hours and...More

Reviewed November 4, 2015 via mobile

We had just done 4 weeks of extensive touring around Italy and decided to relax for the last night at the airport. I would rate the service from Luca on reception, the best we had in Italy. Rooms are a fair walk, but it's clean...More

Thank Peter G
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$161 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (969)
Room & Suite (298)
Dining (59)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
leak01
October 5, 2017|
AnswerShow all 6 answers
Response from gargarun | Reviewed this property |
No idea please contact the hotel
0
Votes
superspots101
June 15, 2017|
AnswerShow all 11 answers
Response from GuestET | Property representative |
Dear Client, thank you for the question, the Hotel is sited inside the Terminal 1 so you just have to walk a few meters to get to the lifts to the departures. Looking forward welcoming you soon, kind regards from Sheraton... More
0
Votes
gladysbostonma
April 28, 2017|
AnswerShow all 5 answers
Response from hey_funboy | Reviewed this property |
Yup i agree, tight but should be ok. You won't be hanging around the room much I'd imagine, more a sleep & wash pit stop.
0
Votes
Room Tips
"Always get rooms with executive lounge access."
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"airport facing"
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"Third floor is peaceful"
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"It was a very long walk from the elevators to my room. It took at least 8 minutes to get to the lobby."
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