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Chena Hot Springs Resort

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1 room 2 adults 0 children
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Chena Hot Springs Resort
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690 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Reviewed 2 days ago NEWvia mobile

Older resort. Food and waitstaff were excellent! Front desk staff pleasant enough. Suggestions for fellow visitors: get there before dark to find an open plug in if you're driving; bring quarters for the locker room; leave your towels in the locker room; avoid weekends when partying young people from Fairbanks drive out or get there early enough to enjoy the...

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Thank Flowergrl004
Wasilla, Alaska
Reviewed 2 days ago NEWvia mobile

For a "Real Alaska" getaway you'd be hard pressed to beat Chena Hot Springs. My wife an I went for the day and had a wonderful time. Chena is not some glitzy tourist place butis a good wholesome romantic place to go with someone you care about. The drive is about an hour and 15 minutes from Fairbanks so plan...

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Thank Anthony D
Reviewed 4 days ago NEW

We were misled we felt when we arrived as there were no availability for rental of snow machines and the hot tubs were kinda dirty. There were no horse drawn sleigh rides that were advertised. the outside tables and benches were not cleared off to sit on. Some of the individuals that were servicing some of the activities were not...

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Thank Julie Anne W
Reviewed 1 week ago

I am a local Alaskan and this was my first time visiting Chena Hot Springs. While the Hot Springs were amazing and the ice museum was beautiful, the front counter staff for the Springs were extremely unfriendly and un-helpful to someone who has never used their facilities before. Eye rolls and sarcastic remarks are not what I expected when asking...

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Thank Candace B
Reviewed 1 week ago

I didn't spend enough time to soak in the hot springs but I was able to take in the amazing collection of ice sculptures. It was a small assortment of sculptures with more architectural designs than fancy stand-alone sculptures. It seemed the main emphasis was selling over-priced alcoholic drinks with a frozen cocktail glass. I was very impressed with power...

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Thank Jerry C
Los Angeles, California
Reviewed 2 weeks ago

We arrived there after new year January 17. We were in trouble because our car swerved off the road. Fairbanks local are super nice and they take every passenger from our car to drop us off at the resort. But resort management is very unkind. Counter staff lady is very friendly and lets us use her phone to call AAA...

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Thank A H
Palmer, Alaska
Reviewed 2 weeks ago

Peaceful, quiet. Fun place for the entire family. A couple of miles outside Fairbanks. Scenic country drive. Can stop off to view the pipeline. Moose grazing on property. Hotel rooms, campground and R.V. space. A resturant on the grounds, quaint, good coffee, good food. The springs are amazing. They grow their own vegetables and herbs. There is a natural spring...

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Thank alaskatrini
New York City, New York
Reviewed 2 weeks ago

Dear Resort Owner, Please hire a few more people to run this resort. They are so overworked. They were telling us working constantly 80 + hours per week. This resort is a goldmine anyway! Hot Springs Pool: please add some places underwater to lay down or to sit. There are no facilities unfortunately.

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Thank robbienski
Reviewed 3 weeks ago via mobile

We drove up to Chena Hot Springs for a day trip and it was a must see. We went to the ice museum first which I was thinking oh there will be a few sculptures and not that good but it was fantastic and I loved it and the whole place is ice and lots of cool sculptures like a...

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2Thank courtney38
Reviewed 3 weeks ago via mobile

This resort clearly caters to the things an Alaskan fantasy is made of: an ice bar, hot springs, and a team that will make sure you get the most out of your visit to see the Northern Lights! The road leading from Fairbanks to the resort snakes beside the Chema River. It was still half-frozen in April and offered a...

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2Thank Linsey H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Laundry Service

Additional Information about Chena Hot Springs Resort

Address: 56.5 mile Chena Hot Springs Rd., Pleasant Valley, AK 99711
Region: United States > Alaska > Pleasant Valley
Price Range: $341 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chena Hot Springs Resort 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Chena Hot Springs Hotel Pleasant Valley
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Questions & Answers

Here's what travellers have asked, with answers from Chena Hot Springs Resort staff and other travellers.
17 questions
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See all questions (17)

Questions? Get answers from Chena Hot Springs Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Moose lodge rooms are fairly new and pretty hot in winter. Room 201 is pretty convenient to load your luggage. It is next to the stair.”
  • Green houses and Aurora Ice Museum
 of 5 bubbles 317ah, 10 Jan 2017 | Read review
“Skip the shuttle and rent a car - save hundreds$$$”
 of 5 bubbles Hughzell, 27 Nov 2016 | Read review
“The main lodge behind the restaurant has more amenities, and is newer.”
 of 5 bubbles 165alexs, 26 Oct 2016 | Read review
“We stayed in the Fox 102. Not bad. Right across from the pool”
 of 5 bubbles 174nated, 18 Oct 2016 | Read review
“Really google what the lodge / room should look like to avoid disappointment.”
 of 5 bubbles Charleygirl76, 25 Sep 2016 | Read review
5 of 5
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