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Chena Hot Springs Resort

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Chena Hot Springs Resort
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726 Reviews from our TripAdvisor Community

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There are newer reviews for Chena Hot Springs Resort
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Showing 636: English reviews
Reviewed 3 weeks ago

Completely overpriced. The place is a dump. It could be nice, if they leveled all buildings and started from scratch. Our room was a joke. 2 double beds that left very little other space in the room. The bathroom looked worse than what you'd expect to find in a 1960's trailer and needed cleaning. Ice bucket had mold and no...

1Thank Lynn A
Reviewed 4 weeks ago

+ Great hot springs in stunning setting, viewing of the aurora borealis, numerous activities 0 Good food at reasonable prices - Room accommodations, extreme noise at Spring Break, poor drinking water We were there during Spring Break (in Asia, anyway) in 2017 and spent several nights. Located about 60 miles from Fairbanks, Chena Hot Springs is in the middle of...

Thank Where_is
Broken Arrow, Oklahoma, United States
Reviewed 4 weeks ago

Ok, so it's not actually in the middle of the Arctic. But CHSR is a wonderful oasis in the middle of Alaska's frozen back country. I went for a week with a photo expedition to shoot pictures of the Aurora, so we spent a lot of time outside at night when the temperatures sank to -20 and -30. The warm...

Thank George L
Merritt Is
Reviewed 4 weeks ago

Visited resort last summer (day trip) and decided to re-visit to view the Northern lights. the midnight Aurora trip is a waste. Trapped for 5 hours and tents are very cold with a few warm spots. The resort is great, dog sledding, ice carvings and restaurant. Special recognition to Carol and Halsey at the restaurant. the food and service was...

Thank titandude
Fort Worth, Texas
Reviewed 19 March 2017

We did the Midnight Aurora night tour from Fairbanks, with hotel pickup. This place has the potential to be wonderful, but needs better management. The entire property has a "compound" feel. I get that this is a rustic and outdoorsy experience, but it doesn't have to be dirty and this run down. For purchasing a tour with a planned out...

5Thank LK2017Z
Anchorage, Alaska
Reviewed 16 March 2017

We go every December to relax and enjoy the hot springs, and have never been disappointed with the roon, restaurant, or service. It can get a bit touristy at times, especially the last week of December. It's fantastic to be in the hot springs when it's minus 10 or lower, and I'm serious. Any warmer temperatures and it's too hot....

Thank Jen L
Enterprise, Alabama
Reviewed 16 March 2017 via mobile

The hot spring is great. It is nice that the minimum age to enter is 18. But we did notice that some visitors had there kids there. The ice house is pretty cool, Literally. Great family place to enjoy for the day.

Thank hueyking
Reviewed 15 March 2017

Don't bother. Unless, of course, you enjoy hanging out in a hot pool with hundreds of strangers some of whom were engaging in questionable public activities. But that wasn't even the worse part. We were only able to book a 'dry' cabin but were assured it had electricity, a coffee pot and access to a sani-can. Which was all technically...

3Thank Barbara U
Wartburg, Tennessee
Reviewed 13 March 2017

Yes, the hotel is in need of some updating but let's remember this is a resort in the middle of the Alaskan wilderness where folks live off the grid with no running water, electricity, and are there for the wild and wonderful Alaska. So, it is not the luxury resort you would expect to find in Bora Bora but this...

Thank Melissa E
The Black Hills, South Dakota
Reviewed 12 March 2017

This place could be unique and a nice place to stay but its filthy, run down and very poorly managed. All aspects of this place need massive improvement. The rooms were dirty. If you look close you will see mouse traps under the beds and in corners behind the furniture. Bathrooms were filthy with sheetrock and paneling coming off. Electrical...

4Thank S5140SIdavidg

613 photos of this hotel

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View from Room (12)
Hotel & Grounds (131)
Room/Suite (30)
Pool/Beach Area (32)
Dining (24)
Business Centre/Function Rooms (4)
Family/Play Areas (11)
Other (347)

Management photos: Courtesy of the property manager

All Management Photos (13)
Room/Suite (4)
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Hotel & Grounds (3)
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  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
  • Paid Internet
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service

Additional Information about Chena Hot Springs Resort

Address: 56.5 mile Chena Hot Springs Rd., Pleasant Valley, AK 99711
Region: United States > Alaska > Pleasant Valley
Price Range: $261 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chena Hot Springs Resort 2.5*
Number of rooms: 80
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Also Known As:
Chena Hot Springs Hotel Pleasant Valley
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Questions & Answers

Here's what travellers have asked, with answers from Chena Hot Springs Resort staff and other travellers.
17 questions
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Questions? Get answers from Chena Hot Springs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Moose room”
82monicat, 19 Apr 2017 | Read review
“If the Moose Lodge was this bad, I would hate to see what other rooms are like. Upper floor for privacy.”
  • Dirt stains in tub
  • View of Hot Springs from room
  • Small window; room looking out to hot springs.
  • Moose Lodge Room
  • Broken Security Chain
Rumblebuffin, 19 Apr 2017 | Read review
“Moose lodge: cleaner, newer and provides wake-up calls in the night when the Aurora Borealis becomes active (when requested)”
ilosto, 31 Mar 2017 | Read review
“The only good rooms are 60 miles down the road in Fairbanks.”
, 30 Mar 2017 | Read review
“The Moose Lodge is the most hotel like. Ask for a room closer to the mountains.”
275jenl, 16 Mar 2017 | Read review
5 of 5