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Hampton Inn & Suites San Juan

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Hampton Inn & Suites San Juan
Hampton Inn & Suites San Juan
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1,586 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
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Rapid City SD
Reviewed yesterday NEW

This is a very average hotel that is extremely overpriced. The breakfast had many choices and they offered a happy hour, but the room was definitely nothing special. The bathroom especially needed updating. The best thing about it was you could walk to many great restaurants.

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Thank RCSDCouple
Boca Raton, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

This hotel is located in a prime spot of San Juan. The staff is very pleasant and nice. The respond quickly and are willing to help. The complimentary breakfast is really good, where most hotels have the same breakfast, this one has different items every day. We were there three days, from Omlettes, to Kielbasa and eggs.

Review collected in partnership with Hampton
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12Thank Dennis F
About Hotel's Favourite Review
Grand Prairie, Texas
Reviewed yesterday NEWvia mobile

Very nice clean hotel with friendly staff! Rooms updated with very comfortable beds and pillows. Location is great with good restaurants and shopping walking distance. Great bar and grill outside by the pool with a great tropical vacation atmosphere...including a swim up bar. Great free complimentary breakfast. I'll definitely be back!

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1Thank John M
Baltimore, Maryland
Reviewed 2 days ago NEW

We had a 1 night stay after getting off a cruise. The room are spacious, staff is very helpful (they checked us in at 10 am!), and they have happy hour M-F! What more can we ask for? The location is convenient, literally 2 blocks from the beach, plenty of good food, and still not far from town.

Review collected in partnership with Hampton
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1Thank Kelly L
Gold Coast
Reviewed 3 days ago NEW

Arrived at close to 1am and we were able to check in quickly and easily. Taxi from airport was well organised and cost about $20. (it’s a flat rate plus a $1 for each bag, plus a airport surcharge plus a late night surcharge…..) Room was large - 2 beds / tv in one room and seating area / tv...

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1Thank TravelBorts
Arlington, United States
Reviewed 1 week ago

There's lots of reasons to like this hotel. You can almost walk to the airport. And you can indeed walk to the Isla Verde Beach. The staff is wonderful. The rooms are nice. There's a managers reception every evening with free drinks. The breakfast meets all the best Hampton Inn standards. The pool and deck are great. But you are...

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5Thank Michael H
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for your recent stay with us. I agree with you that there are lots of reasons to like our hotel. In addition to the reasons you mention we are located within walking distance to restaurants and nightlife and only a short taxi ride to Old San Juan. When you book your reservation via the Hilton website, before...

London, United Kingdom
Reviewed 1 week ago

We are usually fans of the Hampton Inn formula and have stayed in quite a few. Compared to others we felt this one to be slightly below the usual standard. Rooms are basically fine but a little tired and in need of better maintenance. Service is generally kind and helpful. Breakfast was just about OK and we enjoyed the afternoon...

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Thank bognor
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for sharing your experience with us. I was happy to read that you received kind and helpful service during your stay. Your comments regarding the cleanliness of the pool furniture has been shared with the corresponding departments so we can improve in this area. Always at your service, Bo Bramsen Front Office Manager bo.bramsen@hilton.com 787-791-8777

Chicago, Illinois
Reviewed 1 week ago

The Hampton Inn is a well run, basic hotel with helpful staff. If you're coming to Puerto Rico, seeking to walk down from your hotel to go to the beach and be right there on the beach, this is not the right property for you. However, if you are flexible, don't mind walking a few blocks to the beach and...

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2Thank Chaseihl
Reviewed 1 week ago via mobile

We stayed here for what ended up being 11 days on vacation. The staff was very friendly and always very attentive to our wants and needs. They also had free to borrow beach equipment. Anything we needed they were there for us. Although the hot tub was broken pretty much the whole time the pool and pool area was very...

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3Thank Erik C
Rockville, United States
Reviewed 1 week ago

I always stay at this Hampton INN when I visit my family in Puerto Rico..Love the convenience of the location, so close to airport, and restaurants ,etc...complimentary buffet is excellent, the staff for breakfast are so helpful and nice...Nice cocktails every afternoon from 5-7PM...I like it a lot...will stay there again....

Review collected in partnership with Hampton
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2Thank Julio G
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for choosing our hotel as your home away from home when visiting your family. I am happy that you like the location of the hotel as well as the Happy Hour and the daily complimentary hot breakfast. We look forward to welcoming you back many more times. Always at your service, Bo Bramsen bo.bramsen@hilton.com 787-791-8777

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn & Suites San Juan hotel is five minutes from Luis Munoz Marin International Airport (SJU) and steps from Isla Verde beach. The hotel is located in the vibrant Isla Verde district, near Old San Juan and numerous historic sites, restaurants, nightlife, museums and shopping. Guests at this San Juan hotel can enjoy a variety of options for water recreation. Spend a day on the beach with free beach chairs, umbrellas, towels, toys and nearby sports vendors. Jet-ski in the surf or spoil yourself with a massage by the sparkling pool. Experience vibrant Puerto Rican nightlife, including live music in the resort or try your luck in the nearby casinos. Savor international cuisine, including classics, modern Caribbean dishes and delicious burgers - voted the best in San Juan - at the swim-up Cabana Pool Bar & Grill, or dance the night away in a nearby nightclub. Feel at home in a spacious and modern guest room or suite at this San Juan hotel, all with free WiFi. After a day of sightseeing or sunbathing, relax in the pool or amidst the tropical gardens and admire the San Juan skyline at sunset. Sip free Puerto Rican coffee at breakfast and unwind every weekday with a free cocktail at the hotel's evening reception. ... more   less 

Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $237 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Hilton Hotels Direct so you can book your Hampton Inn & Suites San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn And Suites San Juan
Hampton Inn Carolina
Hampton Inn San Juan
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde
Carolina Hampton Inn
Hotel Style:
#1 Romantic Hotel in Isla Verde
#1 Family Hotel in Isla Verde
#1 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Juan staff and other travellers.
51 questions
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Fairbanks, Alaska
over a year ago

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Questions? Get answers from Hampton Inn & Suites San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool side view is nice”
 of 5 bubbles linderwh, 30 Jan 2017 | Read review
“High and away from the pool for peace and quiet.”
 of 5 bubbles EndlessSummerCaptain, 15 Jan 2017 | Read review
“Overlook the pool.”
 of 5 bubbles Foody2008, 9 Jan 2017 | Read review
“Pool view, away from the elevator.”
 of 5 bubbles 41shashia, 8 Jan 2017 | Read review
“I believe a pool side room are probably the best.”
 of 5 bubbles CamAndPhoebsDad, 31 Dec 2016 | Read review
5 of 5