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Hampton Inn & Suites San Juan

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Traveller (362)
Room & Suite (287)
Pool & Beach (76)
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Overview
  • Excellent57%
  • Very good31%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“san juan”(254 reviews)
“swim up bar”(120 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites San Juan
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,831)
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1,646 results
Traveller rating
913
535
148
33
17
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913
535
148
33
17
Show reviews that mention
All reviewsclose to the airportsan juanswim up barhappy hourfree breakfastpool grillpool areathe breakfast areafront desk staffwithin walking distancenice poolhamburgershort walk to the beachcruise portresort feepool and hot tubstayed one night
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1 - 5 of 1,646 reviews
Reviewed 1 week ago via mobile

Really nice room. Great service. Complimentary breakfast was good. However, the options of channels to watch in room was limited. Did not have a lot of selection and most had the “lost signal” icon. Wanted to watch tv while I waited on my family to...More

6  Thank cjperez18
Hotel's Favourite
Reviewed 3 weeks ago via mobile

Have not been to P.R, on a business trip in a few years. Was booking the Marriott when at last minute changed and booked at the Hampton Inn and Suites in Isla Verde a short 10 min cab ride from the airport. Price is similar...More

5  Thank MichaelP279
Response from Hampton Inn S, Front Office Manager at Hampton Inn & Suites San JuanResponded 3 weeks ago

Hola! Thank you for choosing the Hampton Inn & Suites as your home away from home while on your business trip in San Juan. We hope to see you again on your next trips to San Juan. Always at your service, Bo Bramsen Front Office...More

Reviewed 1 week ago via mobile

Hello I was here due to the fact that my flight with Condor coming from Frankfurt has a 4h delay and I lost my connecting flights to South America. The asistence in reception when I arrived close to 11:30pm at night was wonderful and very...More

Thank Mitch75-09
Response from Hampton Inn S, Front Office Manager at Hampton Inn & Suites San JuanResponded 1 week ago

Hola! Thank you for sharing your experience with us. I am sorry you had a flight delay. I am happy to see you received helpful assistance when you arrived to the hotel, and that you enjoyed the hot breakfast. I did share your concerns regarding...More

Reviewed 2 weeks ago

I visited Puerto Rico in May 2018 and the hotel was great from every aspect! It was close to several restaurants and was walking distance to the beach. They also had delicious free breakfast and free happy hours in the afternoon. The hotel had an...More

6  Thank janehalloran15
Response from Hampton Inn S, Front Office Manager at Hampton Inn & Suites San JuanResponded 1 week ago

Hola! Thank you for staying with us. I was happy to read that you found the location to be fantastic and that you received great service during your stay. I appreciate you bringing to our attention the interaction you had with Pizarro, and I will...More

Reviewed 2 weeks ago

Stayed here for business and defiantly will be back. Everyone from the front desk to housekeeping was nice and helpfully. Pool area was nice and clean. Room was great, no issues there. Parking was onsite and easy. Thanks!!! See you next time.

5  Thank Tommy C
Response from Hampton Inn S, Front Office Manager at Hampton Inn & Suites San JuanResponded 2 weeks ago

Hola! Thank you for choosing the Hampton Inn & Suites as your home away from home while on business in Puerto Rico. We look forward to seeing you back for your next business trips. Always at your service, Bo Bramsen Front Office Manager bo.bramsen@hilton.com 787-791-8777

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Bar/Lounge
Outdoor pool
Details
Price range
US$170 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Isla Verde
#1 Family Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$170 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Isla Verde
#1 Family Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (362)
Room & Suite (287)
Pool & Beach (76)
Dining (33)
Amenities (22)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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TERRYA265
April 21, 2018|
AnswerShow all 3 answers
Response from Nora M | Reviewed this property |
I can't swim so I didn't use the pool or the pool bar. However, the ride from the Airport is about 10 minutes after you get around the loop. Enjoy your trip.
0
Votes
robandlil
January 18, 2018|
AnswerShow all 3 answers
Response from Nadav228 | Reviewed this property |
Yes, there are beach chairs and umbrellas for use by guests. The beach is not very far. You can walk to the beach from the hotel. The evening reception provided snacks like popcorn and pretzels. Drinks are also available. A... More
1
Vote
Maryland_MOM_0f_3
December 26, 2017|
AnswerShow all 2 answers
Response from MaryannTampa |
Maryland- M the hotel is open and running. After such a devastating hurricane we need our tourism industry to flourish again. I was born and raised in PR. Have a great time, and God bless.
1
Vote
Room Tips
"Preference for 3rd and 4th floor rooms"
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"Hotel is very good, but at their cost there are other much impressive hotels around."
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"Even number rooms have a pool view"
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"Close to airport"
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