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Hampton Inn & Suites San Juan

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Traveller (359)
Room & Suite (287)
Pool & Beach (74)
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Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“san juan”(255 reviews)
“swim up bar”(118 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
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Offers from Hampton Inn & Suites San Juan
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn & Suites San Juan
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,815)
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Traveller rating
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531
145
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906
531
145
33
17
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All reviewsclose to the airportsan juanswim up barfree breakfasthappy hourpool grillpool areathe breakfast areafront desk staffwithin walking distancenice poolhamburgershort walk to the beachcruise portresort feepool and hot tubstayed one night
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21 - 25 of 1,632 reviews
Reviewed 11 February 2018 via mobile

Chose this hotel because of proximity to airport. The area is ok nothing special. The hotel is nice and rooms are comfortable. Receptionists did not have our reservation but things got solved. The barman at the happy hour next to the pool is so rude....More

4  Thank Jeremy85100
Reviewed 10 February 2018

The Hampton in San Juan is clean, conveniently located and has a great pool area with a swim up bar. The staff is friendly and helpful. The hotel is located a block from the beach and is an easy walk. The only downfall is that...More

6  Thank TJ7334
Reviewed 4 February 2018 via mobile

The location of this hotel and the awesome breakfast are about the only great features. The front desk staff was good for the most part, as well. The housekeeping staff is also top notch. The rooms are OK, but our shower drain is only a...More

Thank Michael J
Response from Hampton Inn S, Front Office Manager at Hampton Inn & Suites San JuanResponded 5 February 2018

Hola! Thank you for your recent stay with us. I was happy to see that you found the location and the breakfast to be great features. I was sorry to read about the experience you had with the kids of one the employees from the...More

Reviewed 2 February 2018 via mobile

From the reservation to the checkout everything goes smooth and easy. Room was exceptionally clean and in great conditions. All mployees attentions for us were outstanding. Recommend and will return in my next trip to Isla Verde.

9  Thank LECZ3
Reviewed 1 February 2018

The room smelled musty like mildew. The parking was horrible. Breakfast was good. Staff was great. Room was one of the most expensive ones ($300 + per night) but room was smelly. For the price I paid I expected a lot more.

Review collected in partnership with Hampton
1  Thank lorenzorQ1705AW
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Bar/Lounge
Outdoor pool
Details
Price range
US$189 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Isla Verde
#1 Family Hotel in Isla Verde
#1 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$189 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Isla Verde
#1 Family Hotel in Isla Verde
#1 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (359)
Room & Suite (287)
Pool & Beach (74)
Dining (33)
Amenities (22)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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TERRYA265
21 April 2018|
AnswerShow all 3 answers
Response from Nora M | Reviewed this property |
I can't swim so I didn't use the pool or the pool bar. However, the ride from the Airport is about 10 minutes after you get around the loop. Enjoy your trip.
0
Votes
robandlil
18 January 2018|
AnswerShow all 3 answers
Response from Nadav228 | Reviewed this property |
Yes, there are beach chairs and umbrellas for use by guests. The beach is not very far. You can walk to the beach from the hotel. The evening reception provided snacks like popcorn and pretzels. Drinks are also available. A... More
1
Vote
Maryland_MOM_0f_3
26 December 2017|
AnswerShow all 2 answers
Response from MaryannTampa |
Maryland- M the hotel is open and running. After such a devastating hurricane we need our tourism industry to flourish again. I was born and raised in PR. Have a great time, and God bless.
1
Vote
Room Tips
"Close to airport"
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"We were on the first floor and it was very quiet."
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"Pool side view fourth floor our choice"
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"King size rooms"
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