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All reviewsclose to the airportsan juanswim up barfree breakfasthappy hourpool grillpool areathe breakfast areafront desk staffwithin walking distancenice poolhamburgershort walk to the beachcruise portresort feepool and hot tubstayed one night
Chose this hotel because of proximity to airport. The area is ok nothing special.
The hotel is nice and rooms are comfortable. Receptionists did not have our reservation but things got solved.
The barman at the happy hour next to the pool is so rude....More
The Hampton in San Juan is clean, conveniently located and has a great pool area with a swim up bar. The staff is friendly and helpful. The hotel is located a block from the beach and is an easy walk. The only downfall is that...More
The location of this hotel and the awesome breakfast are about the only great features. The front desk staff was good for the most part, as well. The housekeeping staff is also top notch.
The rooms are OK, but our shower drain is only a...More
Thank Michael J
Response from Hampton Inn S, Front Office Manager at Hampton Inn & Suites San JuanResponded 5 February 2018
Thank you for your recent stay with us. I was happy to see that you found the location and the breakfast to be great features. I was sorry to read about the experience you had with the kids of one the employees from the...More
From the reservation to the checkout everything goes smooth and easy. Room was exceptionally clean and in great conditions.
All mployees attentions for us were outstanding.
Recommend and will return in my next trip to Isla Verde.
The room smelled musty like mildew. The parking was horrible. Breakfast was good. Staff was great. Room was one of the most expensive ones ($300 + per night) but room was smelly. For the price I paid I expected a lot more.
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Yes, there are beach chairs and umbrellas for use by guests. The beach is not very far. You can walk to the beach from the hotel. The evening reception provided snacks like popcorn and pretzels. Drinks are also available. A... More
Yes, there are beach chairs and umbrellas for use by guests. The beach is not very far. You can walk to the beach from the hotel. The evening reception provided snacks like popcorn and pretzels. Drinks are also available. A great place to stay.