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Hotel was great, staff was even better! The InterContinental ended up being the perfect spot for our family's week-long vacation to Puerto Rico. The beach was clean and in a great location. Pools were great as well. The service we received was top notch, especially...More
We upgraded to Ambassador status with IHG at the beginning of this stay to receive a room upgrade for the 8 nights we were in San Juan - highly recommended if you are staying for a period of time and want club access, better rooms...More
1 Thank elkelk89
Response from InterContinental_SJU, Front Office Manager at InterContinental San JuanResponded 3 weeks ago
Thank you for your detail review, for being a loyal guest of our property and becoming an Ambassador during your 6th trip to San Juan, we really appreciate your valuable comment regarding our Club level, ocean view rooms and location. We looking forward...More
Stayed here in February under an employee rate after returning from a 7 day southern caribbean cruise on carnival (Highly recommend the fascination itinerary!). Unfortunately upon arriving they had lost the paperwork I had sent over with the credit card authorization. This was called and...More
My last visit to San Juan was spent at the Marriott Stellaris and I wanted to try something different so based on pictures and reviews I chose Intercontinental. First of all, be prepared to wear a plastic bracelet for your entire stay and pay for...More
We came on a girls trip and had the best time ever! We had a small hiccup at check in regarding their policy amount on incidentals but it we handled in no time. The hotel was amazing. The hotel was so well taken care of....More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$202 - US$479 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Spa Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#4 Luxury Hotel in Isla Verde
#4 On the Beach Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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As an IHG member, the concierge was willing to bend over backwards for me. When I asked him one morning if the NY Times had arrived yet, he saw to it that it was delivered straight to my room every morning. A small touch... More
As an IHG member, the concierge was willing to bend over backwards for me. When I asked him one morning if the NY Times had arrived yet, he saw to it that it was delivered straight to my room every morning. A small touch, but I appreciate things like that. Definitely let them know you're a member.
Response from ScubadiverNy | Reviewed this property |
I saw young children with flotation devices BUT I don't know if they were the hotels'. There is staff around the hotel that cater to the guests with various requests and this seems like a reasonable one. I would ask the... More
I saw young children with flotation devices BUT I don't know if they were the hotels'. There is staff around the hotel that cater to the guests with various requests and this seems like a reasonable one. I would ask the pool staff to accommodate you.
Response from twofortwo98 | Reviewed this property |
check in is 3:00 or 4:00; we arrived before then, they checked our luggage for us and bought us a drink at the lobby bar while we waited for our room to be ready. by the time we finished our drinks our room was ready for... More
check in is 3:00 or 4:00; we arrived before then, they checked our luggage for us and bought us a drink at the lobby bar while we waited for our room to be ready. by the time we finished our drinks our room was ready for us! no complaints here