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    InterContinental San Juan

    5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$167
    US$167
    US$167
    Traveller (1204)
    Room & Suite (365)
    Pool & Beach (308)
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    Overview
    • Excellent53%
    • Very good30%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “nestor colon” (38 reviews)
    “san juan” (318 reviews)
    “pool area” (185 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from InterContinental San Juan
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    San Juan Marriott Resort & Stellaris Casino
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    The Ritz-Carlton, San Juan
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,645)
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    There are newer reviews for InterContinental San Juan
    See the most recent reviews

    1,551 - 1,555 of 2,516 reviews

    Reviewed 22 June 2015

    We came to this hotel after having a not so good experience at the El San Juan Hotel. The staff here at the Intercontinental treated us with such kindness and respect. They were so accomodating..especially the concierge Nestor and also the bellman ... William. Nestor...More

    Thank ccaterino
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 1 July 2015

    Thank you for your great comments about our staff and our property. We are glad to read that you had a great experience with us and that you enjoyed our service levels. I hope you visit us soon, so we have the pleasure to serve...More

    Reviewed 21 June 2015

    This is our 3rd visit to Intercontinental san juan. The location on the beach in Isla Verde near san juan is excellent and the hotel facilities, pool, jacuzzi, fitness center are updated and well maintained. the hotel staff from bartenders to front desk and the...More

    1  Thank david e
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 1 July 2015

    Thank you for choosing to stay at the InterContinental San Juan. We appreciate that you have so graciously allowed us the opportunity to learn about your recent experience, and we also appreciate the suggestions. Please be assured that we do take all comments seriously, and...More

    Reviewed 21 June 2015 via mobile

    Belgica Jimenez provided excellent room service for room 1226. Her friendly character and willingness to accommodate our needs is to be commended. She demonistrated knowledge of the job and performed the services expeditiously.

    Thank Shalemek
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 1 July 2015

    Thank you for your kind words about our service levels and for recognizing Bélgica! We are fortunate to have her on our team and we look forward to welcoming you back in the near future.

    Reviewed 21 June 2015 via mobile

    the staff is incredible. I don't normally do reviews, but several people with the hotel have made me feel right at home. I will have a review for each of them. But most importantly and first, William. This man is simply amazing. Each morning I...More

    Thank Bostonjared
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 1 July 2015

    Thank you for such a great review! I really appreciate your kind words about our staff and our property. I want to say thank you, specially, for recognizing William. His actions make us feel very proud of our team and comments as yours motivate us...More

    Reviewed 21 June 2015

    I stayed at the Intercontinental from 6/13 to 6/19. The hotel is very well appointed and the staff is very friendly. They greeted me by name when I arrived. William at the front door was exceptional. My two kids were so impressed when we walked...More

    Thank W Brian P
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 1 July 2015

    Thank you so much for your great comments. I am happy to read that you had a wonderful experience during your stay with us and that you enjoyed our facilities and service levels. I apologize for the inconveniences that you experienced at the beach bar....More

    San Juan Marriott Resort & Stellaris Casino
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    Wyndham Grand Rio Mar Beach Resort & Spa
    7,094 reviews
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    The Ritz-Carlton, San Juan
    3,201 reviews
    #7 of 13 hotels in Isla Verde
     
    La Concha Renaissance San Juan Resort
    7,467 reviews
    #5 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Spa
    • Bar/Lounge
    Details
    • Price range
    • US$200 - US$459 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Isla Verde
    • #3 Family Hotel in Isla Verde
    • #4 Romantic Hotel in Isla Verde
    • #4 On the Beach Hotel in Isla Verde
    • #4 Luxury Hotel in Isla Verde
    • #5 Business Hotel in Isla Verde
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Travelocity, Cancelon, Cheap Tickets, TripOnline SA, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your InterContinental San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Intercontinental San Juan Hotel Isla Verde ,
    • Intercontinental San Juan Resort And Casino ,
    • InterContinental San Juan Puerto Rico/Isla Verde
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    Traveller (1204)
    Room & Suite (365)
    Pool & Beach (308)
    Dining (94)
    Hotel & Grounds (758)
    Bathroom (19)
    Business Centre & Event Rooms (8)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    tulipes23
    18 July 2017|
    Answer Show all 2 answers
    Response from MJfromNJ | Reviewed this property |
    As an IHG member, the concierge was willing to bend over backwards for me. When I asked him one morning if the NY Times had arrived yet, he saw to it that it was delivered straight to my room every morning. A small touch... More
    1
    Vote
    tulipes23
    18 July 2017|
    Answer Show all 4 answers
    Response from ScubadiverNy | Reviewed this property |
    I saw young children with flotation devices BUT I don't know if they were the hotels'. There is staff around the hotel that cater to the guests with various requests and this seems like a reasonable one. I would ask the... More
    1
    Vote
    Winton G
    1 July 2017|
    Answer Show all 5 answers
    Response from twofortwo98 | Reviewed this property |
    check in is 3:00 or 4:00; we arrived before then, they checked our luggage for us and bought us a drink at the lobby bar while we waited for our room to be ready. by the time we finished our drinks our room was ready for... More
    0
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    Room Tips
    "Sign up for IHG rewards"
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    "Be an IHG rewards member, better yet an Ambassador"
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    "6th Floor seemed a good start"
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    "Beach view, upper floors. You can see the whole stretch from your balcony."
    Read review
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