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El San Juan Hotel, Curio Collection by Hilton

Traveller (452)
360
Panoramas (92)
Pool & Beach (263)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Oceanfront hotel surrounded by 15 acres of landscaped grounds in livey Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. The newly redesigned guest rooms are bright and inviting, ideal for a perfect retreat. Lounge at the beach or on at the signature El San Juan pool featuring flowering gardens, a sundeck and private luxury cabanas, a swim-up bar, or relax at the Well & being Spa. Enjoy a vibrant and culturally rich nightlife, featuring weekly live entertainment, wine and rum tastings and a selection of 16 on-site restaurants, lounges, bars and nightclubs. El San Juan Hotel a Legacy of Extraordinary
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals
609Reviews
1,010Photos
167Q+A
81Room tips
Traveller rating
  • 409
  • 89
  • 45
  • 28
  • 38
Time of year
Traveller type
Language
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  • English
Popular mentions
Have been to PR about a half dozen times, staying a the Marriott and Ritz in the same area - El San Juan was the overall best by a mile. Grounds are fantastic, lobby is stunning and the service is excellent. Our room was really only OK but the rest of the experience was really
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Review collected in partnership with Curio – A Collection by Hilton
Hotel's Favourite
We had 4 days off and made a 3 night reservation to come here and relax with our 11 year old. We had a fantastic time and would come back in a heartbeat. The room was large and clean with a view if the pool and ocean. The pools were lovely and there was plenty of shaded seating.
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Response from YvonneR1071, Guest Relations Manager at El San Juan Hotel, Curio Collection by Hilton
Responded 2 weeks ago
DCmom4, The staff loved reading your review - thank you for taking the time to write. Our guest comments are important, it helps us improve and ensure complete satisfaction. Hopefully when you return you get to experience some of the other tours we have to offer. Looking forward to your return!
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We had a wonderful time staying at this hotel. While our room did overlook the roof that's being repaired/worked on, we could see off in the distance the ocean. We took part in eating at Cana for breakfast and once for dinner, the poolside for lunch for one day, the poolside
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Had a recent 2 night stay here prior to a cruise trip. Arrived late at night to be given keys card to room with broken door lock, after 3 visits down to reception we were allocated another room, that was not clean had a broken bathroom door, one towel, no soap and overlooked a
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The room was spacious and the amenities excellent. Close to a long sandy beach with direct access from the Hotel. The Hotel facilities included a choice of restaurants, a number of swimming pools and a well equipped fitness centre. We had an included breakfast that provided an
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View from our room
Photo provided by managementEl San Juan Hotel, Curio Collection by Hilton
Guest room
Photo provided by managementEl San Juan Hotel, Curio Collection by Hilton
Guest room
Photo provided by managementEl San Juan Hotel, Curio Collection by Hilton
Guest room
Photo provided by managementEl San Juan Hotel, Curio Collection by Hilton
Guest room
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12345632
The Banyan Rooms are a set of ground level rooms in a single story building that are in the main courtyard area facing the large pool and fitness building. I didn’t go inside the rooms but could see through an open door. They look better in the inside then the outside. Given the proximity to the pool and flow of people around the fitness center, they could be a bit noisy. There is certainly no view from these rooms.
0 votes
Hi no ours was just a small chez long style sofa
0 votes
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when will the casino open again
I don't know. But there is plenty to do in the hotel and around.
1 vote
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Is the casino open at the El San Juan Hotel?
No. No open date yet.
0 votes
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The entrance, the lobby and public areas are all on one level. The pools are just through the lobby and out the back. There is a ramp down to that level or about a half dozen steps if you chose. All the pools are on the level all the way to beach. There are elevators up to the rooms in the main building. I dont think you will have a problem.
2 votes
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12345634
"The room was provided as part of a pre cruise package and had a room overlooking the pools and beach."
"Don’t come here even in transit"
"Try a different hotel in San Juan"
"Any room with a pool or ocean view"
"We love the pool side villas! Nice room with a fantastic view of the beautiful tropical landscaping."
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12345617
PRICE RANGE
US$261 - US$686 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el san juan hotel isla verdeel san juan resort and casinoel san juan hotel casinothe waldorf astoria collection carolinael san juan hotel puerto rico
FORMERLY KNOWN AS
El San Juan Resort & Casino, A Hilton Hotel
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
388
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