We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

San Juan Water & Beach Club Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
San Juan Water & Beach Club Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,263 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for San Juan Water & Beach Club Hotel
See the most recent reviews
Showing 1,216: English reviews
Grenada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 May 2015

The hotel itself was beautiful! We were in room 301. I was not a fan of being awaken by banging in the early morning hours. The staff was great. we had difficulty with the wifi, but other than that everything was great.

Helpful?
2 Thank AshTren
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Our guests should always feel they are priority and I am 100% certain that given the opportunity, our team would have done everything possible to turn your experience around. We always like to manage any issues with guests on the spot and it would have been gratifying in your case. We will share your comments with our team to check... More 

Sparta, New Jersey, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 May 2015

What a great find! Everything about this hotel was wonderful, but without a doubt, the exceptional staff stands out as the best part of it all! Lola is so sweet, attentive and helpful - thank you so much for sharing your beautiful island with us! Xavier's smile is so welcoming and friendly! Nancy (I believe that is her name) kept... More 

Helpful?
2 Thank Jennifer E
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. I am thrilled to see that we were able to make such a unforgettable stay. You completely “hit the nail on the head”, our most notable strength is our staff and it is always great to see when individual associates help to create everlasting memories. Thank you for the staff members you mentioned, I will... More 

Clearwater, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 May 2015

Do yourself a favor - for your health - stay at the El San Juan Hilton a few doors down. The San Juan Water Beach Club has a bad mold problem in some of its rooms. When brought to their attention, they cleaned the bathroom which eliminated the mold smell for only 48 hours, then it came back. The rooftop... More 

Helpful?
2 Thank CookieGirl2009
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your taking the time in writing your review. Your comments are concerning to us and will be addressed. Located just steps from the ocean, we put a great deal of time and effort into the cleanliness of our hotel rooms and facilities; especially Mist which is an open rooftop terrace fully exposed to the Caribbean tropical weather.... More 

Santa Fe
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 3 May 2015 via mobile

We only stayed here one night after a cruise, so we didn't have a lot of time to explore. But, from what we did do I can say their customer service is excellent. They will go above and beyond to meet your needs. We arrived at the hotel very early and check in is not until 4pm, so our rooms... More 

Helpful?
4 Thank NayaSantaFe
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, friendly staff and fabulous beach. Our guests are always our priority; please know that the WBC is here and would love to have you back again so you may fully experience The WBC. My best, Virna More 

london
Level Contributor
99 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 May 2015 via mobile

Fantastic view from the terrace Nice room Art deco hotel good design Only negative the private beach that was not ready until 8 30 and instead there was an angry guy preparing the beach for the cruisers

Helpful?
5 Thank Massimiliano R
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you so much! We are very glad to hear that your experience at the WBC was a great one. I would like to take this opportunity to address that our “water girls” and “water boys” provide exclusively beach service to our guests. It is unfortunate that situations as the one you mentioned can occur however, the person you mentioned... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 April 2015

The staff is great! They're kind, friendly, and cater to your needs/questions. The rooms are clean and spacious (I was a party of two and we had a king bed). They also upgraded our room to a beach view. I don't know how we scored that but we were thankful! The TV has basic cable (ABC, ABC Family, HGTV, CNN,... More 

Helpful?
5 Thank Annabelle C
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thanks for the FIVE STARS; we loved it when we get superb reviews on trip advisor. We strive to add a personal touch and give the genuine and friendly service that hits the hearts of our guests. Warmest regards, Virna More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 April 2015

Staff and management were nice, and easy check-in and check-out. Felt they had great amenities, but not always available when you would want them. Couldn't use terrace pool until 11am; most days beach chairs weren't available until after 9am. Tried to order a drink while in the beach, but most times they couldn't accommodate for at least an hour! Would... More 

Helpful?
3 Thank Regina W
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. Trip Advisor is a key website which guides us to identify the areas where we can approve. While it is apparent you experienced several inconsistencies during your stay, this is not typical of WBC or its service. We pride ourselves on creating lasting impressions and forging everlasting bonds with our guests. We will share your... More 

New York City, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 April 2015

After spending four nights at the San Juan Water & Beach Club Hotel, my boyfriend and I have proclaimed it our go-to hotel when visiting San Juan. The service surpassed our expectations. Every staff person we encountered had a smile on their face and was so friendly (Valerie from the hotel's restaurant, Zest, was our favorite!). Our only hiccup was... More 

Helpful?
1 Thank Fatima B
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for the hands down on our staff and our beautiful place. Hope to welcome you back soon! Warmest regards, Virna More 

McDonough, Georgia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2015

Just returned from San Juan Water& Beach hotel. What a great place to stay in San Juan. The staff and managment were great. Had a slight issue with our AC being noise but the next morning that fix the problem and even bought us breakfast. The beach is only steps away and the beach staff was great always had chairs... More 

Helpful?
2 Thank BigEd59
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

It was a pleasure to have you here and I hope you can make it back to The WBC very soon for another stay. I love it that you enjoyed our hotel and service. Warmest regards, Virna More 

Newburyport, Massachusetts
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 26 April 2015

This is our go to in San Juan for pre and post cruise vacation. It lets us extend our stay/vacay in a lovely spot with terrific service in PR. We wouldn't stay anywhere else. It's quick ride from the airport. Right on the beach-water was soooooo warm. Virna, the manager is very accommodating and wonderful to deal with. The addition... More 

Helpful?
2 Thank lisac1962
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you so much! We are glad to hear you are still a fan and we appreciate your loyalty year after year. Thanks for the compliments, it's always a pleasure to be your ally here at the WBC. You said it all! Great review…We only have 2 words for you “HURRY BACK”! Warmest regards, Virna More 

1,373 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (977)
Viewed
Room/Suite (129)
Viewed
Pool/Beach Area (116)
Viewed
Dining (96)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (183)
Viewed
View from Room (86)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (355)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (270)
Viewed
Amenities (26)
Viewed
Beach (36)
Viewed
Pool (13)
Viewed
Standard Ocean View (71)
Viewed
The Hotel (124)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (126)
Viewed
Hotel & Grounds (20)
Viewed
Pool/Beach Area (13)
Viewed
Dining (23)
Viewed
Room/Suite (12)
Viewed
Business Centre/Function Rooms (13)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Other (42)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Isla Verde
1.0 km away
The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
#6 of 14 in Isla Verde
2,928 reviews
5.8 km away
Condado Vanderbilt Hotel
7.0 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#20 of 46 in San Juan
6,283 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
Hampton Inn & Suites San Juan
5.2 km away
San Juan Marriott Resort & Stellaris Casino
0.4 km away
InterContinental San Juan
InterContinental San Juan
#5 of 14 in Isla Verde
2,135 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 

Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $229 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, BookIt.com, Orbitz, Expedia, Priceline and Jetsetter so you can book your San Juan Water & Beach Club Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde
Hotel Style:
#1 On the Beach Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#2 Family Hotel in Isla Verde
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from San Juan Water & Beach Club Hotel staff and other travellers.
70 questions
Ask a question

See all questions (70)

Questions? Get answers from San Juan Water & Beach Club Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book an ocean-front room on a high floor”
  • #803
 of 5 bubbles putluck, 1 Dec 2016 | Read review
“Do not pay $15 for valet parking. On street parking is available (Read signs) and municipal parking is a couple blocks away ($4.00).”
 of 5 bubbles michaelrS4401XX, 28 Nov 2016 | Read review
“Pay the extra for the ocean front otherwise you are looking at the ghetto. Ice machines on odd numbers floors are very noisy.”
 of 5 bubbles L3218AKkimh, 23 Nov 2016 | Read review
“Their lighting is unique - like soft blue ambiance lighting. Their restaurant is called MIST and it's appropriate to their decor. ”
 of 5 bubbles lanningb2016, 9 Nov 2016 | Read review
“Be careful in bathrooms. They need to install safety items as stated in my review.”
 of 5 bubbles Lewesley, 3 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay