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San Juan Water & Beach Club Hotel

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1,283 Reviews from our TripAdvisor Community

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Showing 1,234: English reviews
Pasadena, California
Reviewed 30 January 2015

We have stayed here twice before and came back for 4 days before going on a cruise. The location is ideal. Isla Verde beach is a wide open strand that is very swimmable at the eastern end. The hotel provides you with towels and lounge chairs on the beach. If you get there early enough and tip the attendant you...

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Helpful?
3Thank JERRY690
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this review and for your continued loyalty. I have noted the points you mentioned regarding storage space. We appreciate your comments and will surely use them to make sure we are always improving our hotel and service. We hope to welcome back soon. Warmest regards, Virna

Corning, New York
Reviewed 28 January 2015

The staff was verry helpful and friendly Right on beach. Clean towels and beach chairs. Calm clean ocean! Great view from roof top bar and lounge! Good food in restaurant. Food service available on beach!

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Helpful?
Thank Jackkirk
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this review and the five stars. it was a pleasure to have you as our guest and we hope to welcome you back soon. Warmest regards, Virna

Reviewed 28 January 2015

The location was ideal across the street from Carolina Beach which is gorgeous. Every morning the hotel staff would set up an umbrella and two beach chairs for us. They would come around and ask if we wanted anything to eat or drink. The entire staff was friendly and attentive. Our room had a great view and was very chic....

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Helpful?
4Thank Alice H
New York
Reviewed 28 January 2015

I stayed at the Water Club for 4 days in #602 Oceanfront room. The hotel is in an excellent location right in front of the beach. My room was perfect size for 1. The shower, bedroom, were just fine although the lighting was a bit strange. Everything in the Hotel is dimly lit Blue. I requested a small frig for...

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Helpful?
5Thank BrennaBee
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, friendly staff and fabulous location. Our guests are always our priority; please know that the WBC is here and would love to have you back again. My best, Virna

Baltimore, Maryland
Reviewed 28 January 2015

We had a great time celebrating my special birthday with a long weekend. We went with two other couples and we all had an amazing time. Everyone was so nice from the minute we arrived until the minute we left. Llyeda and Juan at the Front Desk and Virna are just a few of the incredible staff. Juan and Francisco...

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Helpful?
2Thank Diane M
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for the hands down on our entire staff and our beautiful place. Hope to welcome you back soon for another fabulous birthday! Warmest regards, Virna

Boston, Massachusetts
Reviewed 27 January 2015

This hotel is literally right on the beach. When you walk out of the front entrance you are greeted by helpful staff who will bring you lounge chairs, a beach umbrella, towels (all complementary) as well as drinks and snacks for a small charge. The rooftop pool was gorgeous and a wonderful way to lounge in the afternoon after getting...

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Helpful?
3Thank Ellen S
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

It was a pleasure to have you here and I hope you can make it back to The WBC very soon for another stay. I love it that you enjoyed our property and service. Warmest regards, Virna

Cincinnati, Ohio
Reviewed 25 January 2015

Rooms are small and poorly laid out. Hotel is run down and had a sleazy feel. Bed was not comfortable and AC worked poorly. Extremely poor customer service and unprofessional. Dark hallways. We stayed several places on the island and this was by far the poorest choice. I was very unhappy here!

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4Thank Yogess1111
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

I find the title of your review quite disheartening and rather disturbing. Nevertheless, we always like to manage any issues with guests on the spot and it would have been gratifying in your case. Our guests should always feel they are priority and I am 100% certain that given the opportunity, our team would have done everything possible to turn...

Reviewed 24 January 2015 via mobile

This is a cool boutique hotel right on the beach. The rooms are adequate in size but well equipped with refrigerator, coffee maker, desk, hair dryer and iron. Very close to Walgreens and other restaraunts. Excellent service at the hotel, beach, and restaurants. The food at Zest was out of this world. The food at Mist was mixed. We had...

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3Thank KansasAnn
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

We just can't get enough FIVE STARS! Thank you so much. Please let me know when you are returning so I may welcome you back personally. Truly, Virna

Bolingbrook, Illinois
Reviewed 23 January 2015

If you've been to San Juan and want to get away from the crowd this is great place to consider. Like other reviews have said, food and drinks are over priced but you can't beat the beach at this hotel. Would definitely stay here again

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3Thank E V
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for the 5 stars!!!!! We are so thrilled to hear you enjoyed our staff, service and location. I hope to see you again soon. Let me know when you are coming back so I can give you a warm welcome back. Warmly, Virna

Warwick, New York
Reviewed 21 January 2015

Lots of pluses - the location right on the fabulous Isla Verde beach, the boutique-ish size of about 80 rooms, a great gourmet (really!) restaurant downstairs and a more informal rooftop bar/restaurant by the pool, and an amazingly friendly and helpful staff. If there was one drawback, it was the quirky room which was large enough and attractive enough, but...

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Helpful?
3Thank Geoffrey H
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review and the five stars. We always like to know what our guests are thinking not just about our people but our facilities, too. We will share your comments with our team to check on the areas where we can improve and make your next stay even better. We hope to see you again! Warmest regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 

Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $215 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde
Hotel Style:
#1 Luxury Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#2 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from San Juan Water & Beach Club Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you ask for a room with and ocean view”
 of 5 bubbles pate155, 12 Jan 2017 | Read review
“The best rooms are the oceanfront balcony rooms. The ocean front without balcony are set up a bit strange, bed in middle of floor.”
 of 5 bubbles fcomtois3, 5 Jan 2017 | Read review
“Rooms on the mid floors are quieter. Corner rooms have a view of city and beach.”
 of 5 bubbles CAPTDOC316, 26 Dec 2016 | Read review
“"Partial Ocean View" means VERY partial... mostly views of rooftops of other hotels.”
 of 5 bubbles Mik2010, 22 Dec 2016 | Read review
“Only a few ocean view rooms and even fewer with balconies. Make sure you ask if that is what you want.”
 of 5 bubbles patterl, 7 Dec 2016 | Read review
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